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Burts Hotel

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Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi

Overview of Burts Hotel

Burts Hotel

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationSaint Cuthbert's Way2 min walk
  • Popular LocationMelrose Abbey3 min walk
  • Popular LocationSouthern Upland Way - Section A Trailhead10 min walk

Choose dates to view prices

About this area

Melrose

Burts Hotel is located in Melrose. Abbotsford and Old Gala House are local landmarks, and some of the area's activities can be experienced at Saint Cuthbert's Way and Southern Upland Way - Section A Trailhead.
Popular Location

What's nearby

  • Saint Cuthbert's Way - 2 min walk
  • Melrose Abbey - 3 min walk
  • Southern Upland Way - Section A Trailhead - 10 min walk
  • Abbotsford - 5 min drive
  • Dryburgh Abbey - 11 min drive

Getting around

  • Tweedbank Station - 3 min drive

Restaurants

  • The Hoebridge - 15 min walk
  • Ochiltree's Restaurant - 4 min drive
  • Hergés on the Loch - 4 min drive
  • The Coffee Tree - 7 min drive
  • T-4-2 - 7 min drive

About this property

Burts Hotel

3-star hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a meeting room and a garden. All 20 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Other amenities that guests will find include coffee makers and electric kettles.
Burts Hotel offers 20 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Melrose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • Czech
  • English
  • Portuguese

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 1 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Burts Hotel Melrose
Burts Melrose
Burts Hotel Hotel
Burts Hotel Melrose
Burts Hotel Hotel Melrose

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 74 out of 114 reviews
5 - Excellent 65%
Rating 4 - Good. 36 out of 114 reviews
4 - Good 32%
Rating 3 - Okay. 4 out of 114 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 114 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 114 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay, nice welcome on arrival. The y helped me with a spare iPad charger which is essential for my job so a big thank you for that. Lovely breakfast as well.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great location easy in and out 👍👍👍👍👍👍👍👍😊
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Middle of Melrose
Being told there was no record of our booking was not the ideal start but was soon sorted out. This is an old traditional building so there are no lifts to upper floors. We thought that its central location might mean it was noisy in the morning and at at night but we got a good night's sleep. The room was well appointed and comfortable and the wifi was good. We were able to park at the side of the hotel and walk to all the main local sights and our chosen restaurant. The hotel also serves dinner but we cannot comment on it. However, we did have the cooked breakfast and it was very good. Everywhere else we stayed in 7 nights away made big changes to the breakfast under the guise of Covid safety but Burts stuck to full provision while implementing sensible health precautions, so full marks for that. This was also our most expensive night and the value for money is a little questionable but there is not a lot of competition for what they are offering if you want to be based in town.
Stayed 1 night in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020