Burts Hotel

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Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi

Overview of Burts Hotel

Burts Hotel

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Burts Hotel, Market Square, Melrose, Scotland, TD6 9PL

Explore the area

  • Popular LocationSaint Cuthbert's Way2 min walk
  • Popular LocationMelrose Abbey3 min walk
  • Popular LocationSouthern Upland Way - Section A Trailhead10 min walk

Choose dates to view prices

About this area

Melrose

Burts Hotel is located in Melrose. Abbotsford and Old Gala House are local landmarks, and some of the area's activities can be experienced at Saint Cuthbert's Way and Southern Upland Way - Section A Trailhead.

What's nearby

  • Saint Cuthbert's Way - 2 min walk
  • Melrose Abbey - 3 min walk
  • Southern Upland Way - Section A Trailhead - 10 min walk
  • Abbotsford - 5 min drive
  • Dryburgh Abbey - 11 min drive

Getting around

  • Tweedbank Station - 3 min drive

About this property

Burts Hotel

3-star hotel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room and a garden.
Burts Hotel offers 20 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Melrose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages spoken

Czech, English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 1 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Burts Hotel Melrose
Burts Melrose
Burts Hotel Hotel
Burts Hotel Melrose
Burts Hotel Hotel Melrose

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 101 out of 150 reviews
5 - Excellent 67%
Rating 4 - Good. 45 out of 150 reviews
4 - Good 30%
Rating 3 - Okay. 4 out of 150 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 150 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 150 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
Simplicity, space and quiet
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Attractive old hotel conveniently situated on the town square. Helpful staff, delicious dinner.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent breakfast. I was at the front of the hotel, i would imagine it would be very noisy at the weekends.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend getaway hotel
We decided past the last minute to get away for the weekend and couldn’t have found a better hotel. The location was perfect, so close to the abbey and great for walking around Melrose. Within 20 minutes of booking they called us regarding dinner reservations as it was a busy Saturday night to make sure we’d get into the restaurant or bistro which we thought was excellent service. The staff were all so friendly and welcoming, nothing seemed to be too much trouble. We loved the decor and ambiance in the dining room and the food was divine, we ate in the bistro the next night which was also fabulous but be careful of the huge portion sizes! Our room was small but very cosy and had a wonderful shower. This is a lovely hotel, full of charm and character, we’ll definitely be returning.
Stayed 2 nights in Feb 2022

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our table top in the bar area felt very 'sticky' when touched as did the salt and pepper holders. Could do with a good wash. Found it difficult to navigate the channels/programmes on the TV in our bedroom. Staff pleasant and attentive. Would stay at Burts again.
Stayed 1 night in Dec 2021