We decided past the last minute to get away for the weekend and couldn’t have found a better hotel. The location was perfect, so close to the abbey and great for walking around Melrose. Within 20 minutes of booking they called us regarding dinner reservations as it was a busy Saturday night to make sure we’d get into the restaurant or bistro which we thought was excellent service. The staff were all so friendly and welcoming, nothing seemed to be too much trouble. We loved the decor and ambiance in the dining room and the food was divine, we ate in the bistro the next night which was also fabulous but be careful of the huge portion sizes! Our room was small but very cosy and had a wonderful shower. This is a lovely hotel, full of charm and character, we’ll definitely be returning.