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Over all everything was good, love the intl breakfast buffet. The washer/dryer was not drying, they tried to fix but no good. Hotel did wash and dry clothes for free ☺
From the moment we arrived the staff was kind and gracious. The room was as expected from the Shangri la brand. It is conveniently located between downtown and the airport.
Our whole experience at this Sofitel was wonderful . The staff were very helpful, personable and friendly and seemed happy in their jobs. They were well trained and professional too. The food was excellent too. The surroundings were relaxed and calming .
The food was good................when you got what you had ordered. There was a general problem with speaking and understanding English. This did not extend to the Pool Bar which was fine.
Loved every bit of it. Staff was nice room was kept clean location was good. Recommend people going to and from airport at peak time to take metro from Business Bay station as freeways are heavily blocked during peak time.
Our second type at Conrad Dubai. We had a massive suite for adult/teen children and a kingsize room for my hubby & I, both on the conveniently located close together on 28th floor Very well appointed accommodation. Room service slow on a couple of occasions but overall very good service. Housekeeping ...
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