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Overview of Sofitel Dubai The Palm Resort & Spa

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Private beach, white sand, free beach cabanas, sun-loungers
2 indoor pools, 6 outdoor pools, pool cabanas (surcharge)
2 indoor pools, 6 outdoor pools, pool cabanas (surcharge)
2 indoor pools, 6 outdoor pools, pool cabanas (surcharge)
VIP Access

Sofitel Dubai The Palm Resort & Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationAquaventure4 min drive
    Popular LocationDubai College13 min drive
    Popular LocationAl Sufouh Beach17 min drive
    AirportDubai (DXB-Dubai Intl.)34 min drive

Choose dates to view prices

Classic Room, Multiple Beds, View

4.4/5 guest room rating
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

4.1/5 guest room rating
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite

No guest room rating
  • 915 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed, Balcony, View (Palm View)

4.7/5 guest room rating
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Twin Room, 2 Single Beds, Balcony, View

4.5/5 guest room rating
  • 473 sq ft
  • Sleeps 3
  • 2 Single Beds

Club Suite, 1 King Bed with Sofa bed, Beachfront (Living Room, Club Access)

4.6/5 guest room rating
  • 915 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

4.2/5 guest room rating
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed, Balcony, Sea View

4.6/5 guest room rating
  • 473 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Bedrooms, Sea View (Opera Suite, Living Room, Club Access)

5/5 guest room rating
  • 1346 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds

Luxury Room, 1 King Bed, Business Lounge Access (Balcony)

  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Sea View (Prestige, Living Room, Club Access)

4.8/5 guest room rating
  • 915 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

Dubai

Located in Dubai's Palm Jumeirah neighbourhood, Sofitel Dubai The Palm Resort & Spa is near a metro station and on a private beach. The Walk and Dubai Marina Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Travelling with kids? Consider Dubai Aquarium & Underwater Zoo and Global Village.
Popular Location

What's nearby

  • Aquaventure - 4 min drive
  • Dubai College - 13 min drive
  • Al Sufouh Beach - 17 min drive
  • Madinat Jumeirah - 17 min drive
  • Burj Al Arab - 24 min drive

Getting around

  • Mall of the Emirates Station - 16 min drive
  • AirportDubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • Manava — 1 min walk
  • Porterhouse Grill — 1 min walk
  • Seafire Steakhouse - 4 min drive
  • Ronda Locatelli - 4 min drive
  • Social by Heinz Beck - 5 min drive
View in a map

About this property

Sofitel Dubai The Palm Resort & Spa

5-star resort with pools, private beach and full-service spa
Catch some rays on Sofitel Dubai The Palm Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 361 soundproofed rooms feature free WiFi and iPod docks. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Sofitel Dubai The Palm Resort & Spa offers 361 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

6 the outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a private beach, an outdoor tennis court, a waterslide and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sofitel SPA has 28 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 145.00 per person
  • 7 restaurants
  • 2 poolside bars, 6 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 2 indoor pools
  • 6 outdoor pools
  • Arcade/games room
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 6 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13149 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Marina on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1250
  • New Year's Eve (31 December) Gala Dinner per child: AED 650 (from 12 to 18 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 145.00 per person (approximately)
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Can I cancel my reservation for free at Sofitel Dubai The Palm Resort & Spa and receive a full refund?
Yes, Sofitel Dubai The Palm Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Dubai The Palm Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?
As of 23 Jan 2021, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on 24 Jan 2021 start from £209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sofitel Dubai The Palm Resort & Spa have a pool?
Yes, this property has 2 Indoor pools, 6 outdoor pools and a children's pool.
Is Sofitel Dubai The Palm Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sofitel Dubai The Palm Resort & Spa?
Valet parking is free at this property.
What time is check-in at Sofitel Dubai The Palm Resort & Spa?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Sofitel Dubai The Palm Resort & Spa?
Checkout is at noon.
Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 350 per vehicle applies.
Where is Sofitel Dubai The Palm Resort & Spa located?
This Palm Jumeirah resort is on the beach, 1.2 mi (1.9 km) from Aquaventure, and within 9 mi (15 km) of Jumeirah Beach and The Walk. Dubai Marina Mall and Souk Madinat Jumeirah are also within 9 miles (15 km).
4.6
Wonderful
Rating 5 - Excellent. 692 out of 994 reviews
5 - Excellent 70%
Rating 4 - Good. 216 out of 994 reviews
4 - Good 22%
Rating 3 - Okay. 54 out of 994 reviews
3 - Okay 5%
Rating 2 - Poor. 24 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 994 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Disappointing
This hotel has an old run down feel and look. We stayed for our 20 year anniversary and told them on the booking, at check in and also at the dinner reservation and they did nothing special. So disappointing. The room was supposed to be deluxe and there was nothing Felix about it.
Stayed 1 night in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here August 2020. Everything was very nice but were unaware in advance that some of the pools, the kids club and some of the restaurants were not operational. Understandable in the circumstances, would have just been helpful to know in advance to have prepared differently. The breakfast was being charged at full price but not the full breakfast on offer and sub standard, so after the first day we chose to not have breakfast. The staff in The World Eatery were very accommodating. The pool was enjoyable with plenty of space around and good availability and on the beds.
Stayed 5 nights in Aug 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and friendly , the hotel is amazing, for sure will repeat it
Stayed 2 nights in Jul 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Disapointing
Not enough staff, staff didn’t have accurate information. One restaurant open which was 2 star. Hotels.com also get 2 out of 5
Stayed 1 night in Jul 2020

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