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We enjoyed the location and the hotel was very clean. We did have an issue with our air conditioning in our room. It quit working and at 3am it was 78 degrees! Called down and they offered for us to change rooms or someone could come up to take a look. They sent a security person who had no idea ...
Very professional and well decorated. The Pool was an amazing amenity to have on humid days to relax and unwind. Hotel staff were always eager to help out and were very friendly! Room cleanliness was above satisfactory and I loved the bright colours that they used to decorate! Would definitely stay ...
The staff was awesome from the moment we arrived. The room we found was not the size we had reserved, but we were too tired to deal with it til morning. The room was very nice though. It was ok that it was small, but we'd hoped for a window that we could sit or stand at and watch the world go by ...
Enjoyed everything about the Willard. The location is convient to everything we wanted to see and do. It has charm! Loved the linens. It is very clean and loved the shower. Would definitely, stay again. It is pricey but great to return to after a long day and feel comfortable to sleep in a great ...
We were there for a family trip and we have a wonderful experience. The staff was really kind with our kids, help us with the meals options and everything. We really recomended the hotel.
Nice hotel near Capital buildings and Smithsonian Museums. Easy to get cabs and help. Very nice restaurant staff and door men! Might be nice to cost less for some simple thIngs like room refrigerator items.
Concierge was genuine cheerful enthusiastic and helpful. Rooms were lovely and beds super comfortable that were made multiple times during our days even after we came back from excursions and napped. They had bikes available.... good quality that we enjoyed twice. I felt wonderfully spoiled. Nice ...
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