Search Hotels by Hyatt Hotels in Downstate New York from £119

"Absolute rudest staff of any hotel we’ve ever stayed at. Hotel charged extra fees, while Expedia said all fees included in price. Beware: Hotel did not tell us that we couldn’t use credit for breakfast on day we left. Instead we had to pay more out of pocket for crappy breakfast. Staff charged to hold baggage while we awaited for them to assign room. Room had disgusting mold/mildew smell. This hotel isn’t 4 stars. They nickel and dime you worse than pick-pockets who assault tourist. Do yourself a favor, stay anywhere else!"

"Great hotel and quiet stay. Great bar a restaurant in lobby. Perfect walking distance to all the sites as well. "

"Interesting, art deco decor, very friendly and engaged staff. Central location. Perfect for us. Are telling our friends"

"Stayed here for 4 night with family. The price and location were good. Near Times Square and subways. Many restaurants on the block and coffee shop across the street. Rooms were spacious for NYC. Rooms were clean but there was a musty smell in the bathrooms. Not all rooms have a fridge. Staff were pleasant and there was a sitting area off the lobby. Our rooms had no view. 2 elevators, one was very small. Overall, nice stay. "

"The staff was amazing, rooms nice and clean! Last minute layover and they made it so easy to get us in for the night"

"Room clean and air condition set at the right temperature.. staff vey helpful and courteous "

"Very nice staff! Good location! The room "

"Staff was excellent. Breakfast was overpriced at $45 per person for a breakfast buffet? Elevators for such a large hotel were very good."

"Staff was amazing, clean room & very friendly "