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"This is a perfectly reasonable hotel. Customer service was in general tip top. Very clean, very secure. Inverness itself is not a very large city. You can see what there is to see in terms of historical buildings and good shopping in a day easy. Because the old town is so small, one is never too far away from the sketchy portions if you stay in old town. Our goal was to be out just a bit, but still walkable. This hotel was perfect for that. The rooms are a bit dated but are equipped with good, current TVs. I expect to visit Inverness again, and will plan to stay here again when I do."

"Was pleasantly surprised at the cleanliness & comfort of the hotel. The outside of the bldg & location seem a bit messy/rough. Our room was quite small, but the lobby decor & friendliness of the staff made up for our cramped quarters. The location was close to guided tour meeting points & shopping. "

"Was fit for purpose"

"Made our stay , the staff were so helpful and the accommodation was perfect, the food was amazing ."

"Our apartment was so cute! It was nice and clean, had everything we needed. Very friendly and helpful staff. Nice neighborhood by the lake - we loved all the walking we could do there. "

"A lovely place to stay!! Staff were friendly and gracious. Food at Waterside Restaurant was delicious."

"Clean and comfortable. Able to accommodate our kids in the family room. "

"Nice room Great location"

"Lovely friendly staff, the soup for dinner was perfect for cold weather. All hotels pay attention, those little sauce, mayo jars? Cute but annoying if travelling. Swap them out like BW did for the sachets - perfect for those on the go! "