Ratings based on 324 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from p- n'ireland

Lovely central hotel

Posted 05-Sep-2016 on Ebookers
Lovely hotel, quite central to town. Bed very comfy and room clean . Bathroom wasn't just as clean but it was fine . Face clothes provided which is good. Breakfast was great good choice. I would stay here again .
3out of 5
by Neringa

This traveller left a rating score only Posted 29-Aug-2016 on Hotels
4out of 5
by Andrew

This traveller left a rating score only Posted 09-Aug-2016 on Hotels
4out of 5
by Paula

Pretty good

Posted 20-Jul-2016 on Hotels
Very nice hotel. I had an issue with the shower (no hot water) - I was accommodated in a nearby vacant room as the issue couldn't be fixed immediately. Staff very friendly. Food pretty good. Leisure centre adequate - small weights room & a number of cardio machines.
4out of 5
by aaron from ballymena

overall an average hotel

Posted 18-Jul-2016 on Hotels
As there was a wedding party on during my stay, it was really noisy and very hard to sleep, my room was directly above the front entrance and i could hear everything. The adjustable clothes line was broken in the bathroom. One of the bedside lights wasn't working properly, as it was flickering. I feel the room didn't have enough lighting. Also the telephone in the room wasn't great, as i tried to order room service , and the number i dialed put me through to the front desk. I fell i didn't get good value for money and the room was over priced.
4out of 5
by Mary from Motherwell, Scotland

Posted 15-Jul-2016 on Hotels
The hotel is central for the town and shops. The hotel and rooms were clean. I would advise that breakfast was adequate but would not recommend the eggs as they were not very fresh and were like rubber.
4out of 5
by A verified traveller from Armagh

Lovely hotel,staff very helpful and food beautiful

Posted 11-Jul-2016
Pros: Everything.
Cons: Some entertainment or soft music in the foyer as it might entice guests to sit around and socialise instead of retiring to their rooms.
Location: Glenveagh National Park is a must.
Lovely hotel which is spotless clean, we booked a family room which was excellent as there was lots of space - it was more like a suite as it contained two bedrooms and a spacious bathroom which was well stocked with toiletries, only problem the shower was not a walk in shower and this may prove a problem with someone with mobility problems, thankfully it was not a problem for us. The staff were excellent in every way possible. Only downside, there was no music or atmosphere in the bar or foyer - there were renovations going on in the dinning room so we had to use the bar for our evening meal which was no problem, and that may have been the reason there was no music and why people did not sit around or socialise in the foyer. Nonetheless we enjoyed our stay here and would return.
5out of 5
by Desmond

This traveller left a rating score only Posted 08-Jul-2016 on Hotels
3out of 5
by A verified traveller

Almost a 4 star

Posted 12-Jun-2016 on Hotels
Very comfortable room but some parts in need of a little tlc, eg shower had a piece missing and door paint was worn. Breakfast was excellent and staff were very friendly. A good 3 star in my opinion
4out of 5
by Michelle

This traveller left a rating score only Posted 10-Jun-2016 on Hotels