Holidays to Domaso

The hotel staff was excellent and vrry friendly. They tried to accomodate us in every way. The disapointing thing was lack of the shuttle to go even 5 miles. This is why we booked the hotel was to be able to shuttle back and forth to an event. No shampoo and conditioner was available.. No coffee ot tea available in the room. Room was kept too warm. We tried to get them to lower the temperature but it didnt happen. Brakfast was buffet was pretty good. The Restaurant in the hotel was excellent. Great selection on menu and they were good about substitions. Would we stay again. I don't know the high cost of taxi's because of lack of shuttle may be the breaking point. The staff was excellent though.

Nice modern business type hotel which is very clean and well run plus good sized rooms. Perfect for our one night before going to the airport.

As the coronovirus reached northern Italy all meetings and events I had planned to attend were cancelled and so there was nor reason for me to go to Milano anymore and also I wanted to avoid getting corona myself. In situations like this that nobody can predict I think the best way to handle this is o be generously with cancellation policy. But this Hotel insisted in keeping up the booking and made me pay for the stay even though I did not come. For my next trip and all future trips to Milano I will avoid this Hotel

Location of the property was very good. Personalization and check-in process left some things to be desired for a hotel of this level.

20 min from the airport, private parking, big room, nice bath

Customer Service, every part of the staff were disponible all the time to try to make me feel confortable and special