Search Villas in Disney's Maingate West

"Business friendly. Pet friendly. Clean room. Lots of staff at facility."

"My stay is a 3 star review I will list the pros and cons (area of improvements) Pros: -Nice view from the balcony -Waterpark was great, clean and plenty of areas for everyone. -Wave simulator was amazing -Security gated entrance -Great parking the garage -Beautiful front desk Cons: -Builidng needs some renovations such as new carpets and new paint on all the hallways. When I walked in from the elevator to my hallway I almost went back and cancelled, it was old dirty and very used carpets. Looks like from a cheap motel. Lighting and paint in the hallways also old and motel vibes not 4 start hotel resort quality. -Staff needs to be replaced with a better customer service experienced personnel. Every time I called for something that was missing they had an attitude. I was missing bar soap, a Do not disturb sign and when I asked questions about a certain attraction in the hotel it was minimal info and get off the phone vibes. -The property is huge and there is no shuttle from one side of the property to the other side to get to the water park. The walk one way is about 1/3 of a mile -No lockers in the water park so I had to find a beach chair to put my stuff in and it was all taken. Took 30 mins to finally find one open (no exaggerating) -The mattresses was not in great condition, I lifted up the sheets to take a look and had so much lint snd pilling I didn’t sleep in it, went to the other room of my suite and that mattress was a little better condition. "

"The room was clean, the hotel was quiet and breakfast had good options. The renovations are okay but not completed. My room needed some drywall repairs and a better seal in the door. The ac unit is older and noisy. Dont take the theme park shuttle bus unless you want to drive around for 45 plus minutes, they’ll tell you it takes 15 minutes to get there though. We let them know we missed my son’s band performance because of their bad information. They blamed the bus company and took no accountability. We had asked for assurance in advance and they kept saying no problem, 15 minutes to get there. "

"Very child friendly"

"The pool was beautiful clean and the tiki bar awesome. "

"Wonderful experience "

"Bath was dirty when we arrived . Looked liked it could have been dusted and swept and vacuumed better "

"Complex was clean and quiet. Pool was nice. Hot tub was not open "

"Good hotel "