Dimcay

Check in was very efficient and the lobby area was very enticing. At check in we received detailed information about the hotel. We vacationed with our 4 and 2 year old and stayed in the duplex room which was very spacious and well equipped. The hotel has kept up to times and offers interaction through WhatsApp. The swimming pools were great, they had a heated outdoor pool too. The kids club and the staff in the kids club were amazing, they treated our children like they were their own. There were so many activities available and varied day by day. The spa treatments were very good and reasonably priced. The bars offered premium drinks. The staff were very helpful and polite wherever you went. They have a free arcade and pool tables on site which was a bonus, there was a small surcharge for the bowling. The only thing that let this hotel down was that the food was hit and miss. There was also a surcharge for the à la carte restaurants which we were not made aware of when booking through Expedia. The hotel is on the beach and there are a variety of water sports that are available. All in all we had a good stay.

Overall it was a great experience…cleanliness & staff & food was excellent. Sad there was a cover charge in the 2 other restaurants other than the buffet, pub & Neptune bar!!(closed in the evening we believe) We are from Canada so all other All Inclusive resorts we have visited include EVERY restaurant. We filled in the questionnaire on leaving…a positive would be padded sun beds…we only lay out for 20mins during our whole time there😢 We were visiting Friends from Uk staying at the resort…Martin & John had a blast at archery at 4pm every afternoon. I used the gym facilities which were great.