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Rating 10 - Excellent. 165 out of 391 reviews" "
10 - Excellent
165
Rating 8 - Good. 150 out of 391 reviews" "
8 - Good
150
Rating 6 - Okay. 47 out of 391 reviews" "
6 - Okay
47
Rating 4 - Poor. 21 out of 391 reviews" "
4 - Poor
21
Rating 2 - Terrible. 8 out of 391 reviews" "
2 - Terrible
8
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Pamela
Travelled with group
23 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
They were doing construction. Handicap door wasn't working. Nest to a room being remodeled.
Pamela
Stayed 1 night in Apr 2024
Response from AGM on 25 Apr 2024
Dear Guest,Thank you for taking the time to review our hotel. Please allow me to apologize on behalf of the hotel for the disruption your experienced during your stay. We strive to provide our guest with exceptional service and will use your feedback to help continue to grow and train at our property.Thank you again for business and we hope that we can serve you in the future.
2/10 Terrible
Alyssa
17 Mar 2024
Alyssa
Stayed 1 night in Mar 2024
Response from AGM on 25 Apr 2024
Dear Guest,Thank you for taking the time to review our hotel. Please allow me to apologize on behalf of the hotel. We strive to provide our guest with exceptional service and will continue to utilize guest experience for ttraining opportunities to improve customer service. Thank you again for choosing to stay with us here at the Quality Inn, Dillon.
Staff was great. Condition of room needs some attention. Key card entry on south end broken, which was very inconvenient, since i was in the last room. And not having a hottub was a downer, but that's on me for not checking first.
We are very sorry you were unhappy with your stay. We will use your feedback to improve the experience for future guests
8/10 Good
Mike
24 Jul 2023
Mike
Stayed 1 night in Jul 2023
Response from GM on 25 Jul 2023
Thank you for staying with us. Let us know what we can do to earn a 10!
10/10 Excellent
Gail
23 Jul 2023
Gail
Stayed 1 night in Jul 2023
Response from GM on 24 Jul 2023
Thank you Gail for the score of 10! We appreciate you and look forward to your next visit.
8/10 Good
Joel
Travelled with family
22 Jul 2023
Liked: Cleanliness, staff & service
The Inn has several maintenance issues.among them broken security catch on door (was repair after I told them about it).
Loose toilet seat.
Electrical outlets that don't work (we shuffled around cords to get various personal chargers plugged in).
Joel
Stayed 2 nights in Jul 2023
Response from GM on 24 Jul 2023
On behalf of my entire team I apologize for failing to meet your expectations. We will use your feedback to improve our guests experiences in the future.