Find Luxury Hotels in Diglis, Worcester

"Parking was easy. Staff at the desk were efficient. Don't expect much from the rooms. Chunks of enamel missing from the bath and the bed had to be cleaned down as there were bits all over the sheets under the duvet."

"A shame breakfast not cooked to order. Impressive dining room, just avoid tables on a through- route. Well staffed all great at up-selling. Had a room in the main house which had difficult access to the bathroom, especially at night. (Three narrow steps up). Check in/put very smooth. Comfortable lounge areas"

"The hotel is OK but looking very tired. I opted for the Executive room which didn't match the description on Hotels.com. When checking with reception I was advised that the room I was in was correct, which it definitely wasn't. As it was late in the day I didn't have the energy to debate. In the morning I discovered my shower didn't work as the heat adjustment knob was broken so after wasting 15 minutes I had to run a bath. When mentioning to the lady on reception she wasn't bothered and just asked if I was checking out today??? Overall it was OK, not great though and I won't be returning."

"The room was big and staff were great but the room smell also was the wash room need some work."

"Excellent nights sleep wonderful breakfast and a great two minutes walk to the town centre "

"Nice room and comfy bed. "

"The hotel has been photographed well, but in reality the hotel has become a bit dated and worn around the edges. The jacuzzi was not working and the pool temperature was cold. Tiles missing in the steam room, and left broken on the floor. The ladies pool changing room showered were dirty with numerous large chunks of grit on the floor. I alerted the staff and though they apologised did not appear to leap into action to rectify the issue. The room I stayed in was missing any bathroom door hooks so my towel got soaked when the water leaked from the shower tray, onto a floor which has clearly been damaged from previous leaks with cracked grout. Bathroom also had dirty and mildly rusty towel radiator. Mattress was acceptable but had seen better days as the did the base of the bed which just looked battered. Food was acceptable but overpriced given the quality. The staff were polite and courteous and the views lovely, but overall I wouldn’t recommend to others. "

"From beginning to end, we had a great stay. Member of staff at check in was friendly and professional and when he noticed that my partner used a walking stick he moved our room to a much closer, user friendly room without being asked. We were celebrating our 53rd wedding anniversary and when he found that out, he arrived at our room with a card from all the staff. Lovely touch. All the staff were very friendly, efficient and enthusiastic. Our room was spacious and clean. Very quiet too. Dinner in the evening was excellent and the dining room was comfortable and clean. Breakfast in the morning was again very enjoyable with a good choice and our waiter was very helpful. Swimming pool clean well maintained. Overall we had a memorable stay and wouldn't hesitate to recommend a stay here and would return in the future."

"One of the best hotels my chap and I have stayed in for a long time. It wasn't 'tired', the staff were helpful, the breakfast was excellent and the room clean. If we had to fault it, being very picky, the bathroom was a bit cramped and the towels weren't changed when we asked. The superb spa treatment that was a last minute booking, was a bonus. We highly recommend this hotel and we will be staying again."