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Absolutely lovely hotel, and lovely staff. Great facilities and extremely clean. Would definitely stay again!

We booked this stay last minute as our original booking was unavailable at our check in time. This stay would’ve been out of budget usually but Vrbo are covering the difference from our original booking. Room was a good size and beds were comfortable. Bathroom was a great size with bath and shower. Complimentary bottled water and tea and coffee available with a kettle.

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Staff all attentive and friendly. Spotlessly clean great location. Jahena on reception was excellent

Great welcoming staff and an amazing hotel. What a view!

Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

Beautiful place.. amazing staff and beautiful piano bar too boot!

I have stayed at this hotel in the past and liked it very much . Since my recent visit it has had a makeover and is even nicer. The staff are brilliant without being overbearing and the food is lovely. the spa and pool are awesome.

A wonderful hotel. Spacious, comfortable and clean room. Perfect location for shopping and eating and access to transport.

Fantastic spa hotel with neighbouring Woodland Trust forest to explore. The leisure facilities include a heated indoor pool, sauna, hydro-pool and steam room. There's also a wonderful roof terrace which was handy as it was a lovely sunny day. We ate dinner and lunch at the hotel, both were excellent. The room was clean and comfortable and we were able to organise a late checkout with the reception team who were very flexible. We will certainly stay again.

First time staying at the OWO and I have to say it did not disappoint

We walked in and the first thing we saw was a smile, from then until the end of our stay people were smiling, staff and guests alike. What a wonderful experience made all the better by the best set of employees I have ever come across. Thank you so much. Joe and Claire

This was hotel was amazing, the room was modern, comfortable quirky and with great view from the 7th floor. The bathroom was great and the bed comfortable Breakfast was tasty, a la carte only but delicious and freshly made food. Highlight recommend this hotel

Greaqt room and good service with excellent staff

We discovered once into our room that the bed was not a king size bed as booked so went downstairs to ask why. The initial response was that the bed was as booked but measurements prices otherwise. I spoke to Quentin the manager on duty and he was amazing. He apologised for the mistake and moves us to another room, bigger room, and provided a drink voucher each and breakfast. This was over and above what I was expecting as just the change in room would have been enough… Quentin went over and...

Perfect stay!!

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Amidst the hustle and bustle of London Bridge is a gem of a boutique hotel, The Lalit. The old school has been transformed into fabulous high ceilinged bedrooms and a must see dining room: the restoration has done this building proud. On a boiling hot and sticky day in London the accommodation provided an oasis of calm, noise free and air conditioned. I loved it.