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" Very good. no surprizes"

"The staff at check in was very nice and helpful, she made our refresh night more enjoyable and comfortable! The breakfast was fresh and variety so it was very good."

"Great spacious room alot around to eat plus train station 2 minutes from the hotel excelent "

"아주 아주 좋아요 ~^^"

"Fantastic "

"Clean spacious room, plenty to do within resort"

"Huge room nice views excellent staff service"

"It was a mom and son trip to visit universities, see some family and reconnect with Seoul and Korea after experiencing loss. I had asked for a view of Namsam tower months earlier with no response and then asked again right before we arrived... I spent quite a bit on a twin suite so thought it could be considered, or at least communicated that it wasn't available - but nothing. I thought the hotel was amazing - good location, clean and we really liked our room but the communication was lacking so it hindered the experience. Also, I think as a Korean Canadian who is fluent in Korean, it's somewhat insulting to speak Korean to front desk staff and then be spoken to in English, as if my accent or level is not good enough - it's actually a bit insulting so that was another point that didn't make the experience very positive. I would consider coming back as the hotel itself is nice and well located, but I hope these items, however small they seem, can be improved. "

"Lovely property, and overall a beautiful hotel. Unbeatable location. Staff were friendly and very helpful. We ate at one of the restaurants in the hotel and had a wonderful Korean meal. We had a suite, which was spacious and convenient. Negatives would be the lighting in the bathroom was poor and the furnishings were little worn in spots. "