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The room was pretty clean and cozy. Heater + AC were both available as you need the heater when you walk out in the cold weather. IT is pretty cold in May for someone used to Indian summer. I stayed 2 days here and had a great time. Breakfast was good, lot of egg based items in menu for someone who doesn't eat bacon or pork. Front desk is not extremely english fluent, but if you ask for someone, they do have other helpers who can step in and are decent in making a conversation and helping you....

Beautiful room with great facilities including a washing machine and cloths dryer. Rooftop infinity pool was wonderful. Staff really friendly and relaxed. Traditional Korean breakfast. Overall highly recommended.

Great staff

The property adheres to high standards—sadly becoming rarer in many five-star hotels.

The hotel is quite nicely located near a park and close to the Oedolgae rock, which is one of the geological formations in the surroundings. Also, some of the known waterfalls are only a few minutes away by car. The staff was friendly and helpful. Rooms are comfortable, pristine clean, spacious, well equipped, quiet and beds were really relaxing. Breakfast, which we paid separately, contains a huge variety of dishes (mostly Asian cuisine) but also many westerly options. All in all, one of the...

The hotel was lovely, the staff were friendly and very helpful and the view from the bedroom was stunning. The hotel has a self service laundry which is free and came in handy. The only downsize is the breakfast was fine but overpriced even by uk hotel standards. I would definitely recommend this hotel to jeju visitors.

My wife and I had an amazing stay at this property. Manager Jay and his team were excellent and he helped us with translations into Korean of the places of interest to make travelling around the island as easy as possible. The free breakfast and the packed lunch was so kind and very much appreciated as well as the delicious hallabongs he gave us. The rooms were clean and spacious and amazing value. The Netflix available in the rooms was also a great touch. The location of the hotel is also...

Overall it was good, but the suite at the resort was missing something to really make it a wow experience. The gym was okay and the indoor pool was nice, though it would have been great if at least one of the outdoor pools had been heated, as they were closed due to the season. The service was great and the staff were incredibly friendly

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