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Great location from both airports. Lovely hotel clean and convenient

Wonderful hotel in a great location. Room was spacious and clean and the staff were lovely. It would benefit from a hotel bar but we very much appreciated the bottle of wine!

Fantastic size room, very comfortable. Great location on the strip. Only downside is how long it takes to walk to the room the place is so big :)

Excellent team flexible check in and great location. Room and hote immaculate

Absolutely beautiful hotel, room was spacious and clean. We only issue is you do not get a fridge or anything to make coffee these really would be a great addition to the room. There is a nice machine on each level. The room did also come with gowns and slippers and toiletries. I would definitely stay here again great location.

Excellent stay from start to finish. Everyone from valets to bar tenders were attentive and professional. It’s a little far from the main strip but that’s part of its attraction, quite with none of the manic atmosphere of the rest of the strip. The perfect place to unwind and pamper yourself

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Writing update in lobby January has proved to be a great time to see NYC and Kitano has proved to be a great place to stay very happy with all aspects but did not eat in ,too much choice close by.

Hotel was ideal for its purpose. Close to everything planned for an elderly relative visiting with us.

Good location

We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait. We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...

There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door. There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building. All of the staff were friendly,helpful and informative,you get a free water...

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

Greta staff

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

Can't fault the hotel, room was lovely! Breakfast was great too. I didn't realise it was in the middle of Time Square! oops! Quite busy outside... Happily stay again, I was over for a work trip.

Stayed in the king room with Times Square view, it was perfect. Huge comfortable bed, very clean and spacious. As two women it felt very secure and safe, with staff at all entrances and key card needed to access lift and extra lock on the bedroom door, which was something I was looking for.

The hotel has no breakfast available, just a coupon for a coffe shop next door

This hotel's location near a major transportation hub offers unparalleled convenience. A charming coffee room provides a relaxing space to unwind. Guests can also enjoy views from the outdoor area. The very comfortable accommodation is great for safety and security. This hotel comes highly recommended for a fab stay.