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Great hotel with a convenient location and free parking. Well trained staffs and amazing rooms.

Amazing stay in a beautiful and modern japanese style hotel. Everything was in brand new condition and extremely clean. I regret that there was no curtains in the room. The access is quite good if you take the busses down the road. Close to both Nara and Osaka by train.

The hotel is very nice and has fantastic facilities. Rooms are spacious and comfortable with great amenities. Staff are very friendly however are not really fluent in English... they know enough to get by but by no means equivalent to international hospitality standards, was not well enough. The biggest downside is the extremely limited room service menu (full menu options from the restaurants are not available for room service) and the only vegan item for room service is an extremely tiny...

Good hotel and good staff

The staff provided amazing service, and the lake view was stunning. The room was spacious with enough room to open at least three large suitcases. The bed was comfy, with good amenities; I must mention the high quality hairdryer. Although the bathroom is a bit old, it is still very clean and equipped with everything you need.

Fantastic place to stay, I'm looking forward to the next time

Everything was excellent. The bathroom was slightly dated but most functional and clean. Customer service can't be beaten I would strongly recommend.

Everything was perfect for our first trip to Japan. The hotel was all that we could ask for.

We only stopped 1 night but the apartment was really clean and a really comfortable bed. Staff helped us carry luggage upstairs as no lift. Easy to park, and close to restaurants

Very close to metro station for easy tranaport around Kyoto. Bathroom was a little dated but the room itself was really nice with a coffee machine in the room. An addition of a laundry room would have been handy for us but not needed for everyone. The staff were very friendly and helpful.

The traditional Japanese rooms are enjoyable and make your stay something else, if possible get a room with a outdoor hinoki bath they're amazing.

hidden cost applied as mentioned in previous comment. Luckily, same frontdesk staff handling to ease the check-in, he arranged the same room for us and comfy bed was made for the 3rd guest this time

Amazing stay and trip in Nara

Very welcoming and very helpful. I loved my stay in Otsu!

Wonderful views from this hilltop hotel, but it's a long, steep walk back from the beaches! We took the hotel bus down to the beach and walked back after spending some time at the port. It's isolated, but there's a free bus from/to Toyohashi Station. The breakfast and dinner buffets are great, and much of the hotel has been recently renovated. Unfortunately they have changed the afternoon times for the onsen so that women have access to their part at 3pm but men from 5pm, which we found...