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"kitchen area was to small for size of hotel"

"There are so much that i love about the Carousel, but I do have 2 complaints about our recent stay. The indoor pool was closed the entire time. To my understanding, it was a mechanical issue, but there was no sign on the door to let people know it was closed. A sign would've prevented the multiple questions throughout the day, every day. The second complaint is the game room by the pool. Those machines need some maintenance because half of them didnt work and there were 3 machines that took my credits but wouldn't let us play. My kids were quite disappointed and the front desk can't even do anything about the machines. I called the number on the card for assistance, but that was no help either. Other than those 2 things, we had a wonderful experience in our 3 night stay. Theres a heated outdoor pool that we enjoyed and we went to Jolly Rogers to make up for the games. We come to OC at the same time every year and wouldn't even think about staying at another hotel. "

"This was my third stay here. My and family and I has a pleasant stay overall. Thank you!"

"Great stay! I wish the room was a little cleaner. The staff that checked us in should consider a customer service refresher. "

"Loved this hotel! I felt like I was at a resort!"

"Loved everything about this place, beach access, remodeled rooms and on site parking. Only negative thing was Wifi. It barely worked. "

"Very clean, quick check in and nice facilities. Wonderful stay, will be back. "

"Great accommadations"

"Love the stay. My kids loved the automatic pancake maker. I loved the separate room"