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Overall, a very good experience. Room service needs work though, how can you bring up food for two with one set of silverware? No water with the meal? At the prices they charge, really unacceptable. King bed was so soft and mushy that we both woke up with back pain. No water in the vending machines. ...
We had a great time. This hotel is in an excellent location for the major sites. It's a short walk to Union Station for access to hop on, hop off bus services. Plenty of taxis outside the door. Great staff, very friendly and helpful.
We were escaping from hurricane Irma, we were treated like we were in home. Our room was upgraded and even they were sold out for one night, they figured out to let us stay that night. Thank you guys!!
We were pleased that the hotel was located at a centralized location in the city. The hotel has a modern decor with a vintage feel with beautiful decor. Rooms are a bit narrow and smaller than hotel chains but still very comfortable.
Staff was incredibly friendly and helpful. They greeted us and offered water while they checked us in and same experience when they checked us out. Concierge was extremely helpful when asked about local eateries. Overall a great experience.
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