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"Room was clean, view was great! Microwave and ice machine were conveniently 2 doors down"

"I always enjoy my stay at the Grand Hotel. I see the rooms having upgraded which makes it even nicer."

"Great hotel, and a very good location convenient to a lot of great restaurants sent to the convention center. The only issue I had was that the restaurant and bar were minimally staffed. I’d hoped to find a lot more lively a hospitality aspect at the hotel. But the rooms were nice and quiet."

"The room was nice however there was no closet. "

"Other than the gorgeous architecture and beautiful lobby, the place was pretty average. The room was clean, but I was short-sheeted (not funny guys!). Didn't see any ghosts, so I was bummed about that. "

"Do not stay here. No elevator except for the service one which smelled of weed. Carpets were damp and sticky. There was shower curtain hung over the window - partially falling off, the sheets were like sawdust, and we left not having used the room. Would not refund after only being in the hotel 10 mins. Expedia have been no help in assisting us, kept me on the phone after I explained the situation and then after waiting for 80 minutes, they inevitably cut me off. I may be done with Expedia."

"I completed my reservation, and I was charged the full rate for a sea-view balcony suite. However, upon my arrival, I was informed that all suites were fully booked for the first night and that they could not provide me with one; furthermore, the room they assigned me did not even have a sea view. They promised to switch my room on the second day. On the second day, they did indeed move me, but they assigned me a small, inferior room that was not a suite. We accepted this arrangement and spent the second night there as well. On the third night, while lying in bed, my entire body began to itch. I discovered that there were bugs in the bed—which I documented with photos—went downstairs to show the evidence to the hotel management, and immediately checked out of the hotel. I was explicitly told that my entire payment would be refunded; yet, despite the hotel's unsanitary conditions and the assurance that my money would be returned in full, I received a refund for only a single night."

"Great spot, clean, nice staff, all good."