"Im surprised VRBO allows this company on its site. 36 hours(ish) before check-in you'll be hit you with a overly-demanding check-in process and rule book that includes re-registering via a confusing app, uploading your photo, passport, credit card etc. Rules include separating and putting out all garbage, cleaning and putting away dishes etc. All automated—forget speaking with a human, Dont charge hotel prices if you dont provide hotel service."
"Im surprised VRBO allows this company on its site. 36 hours(ish) before check-in you'll be hit you with a overly-demanding check-in process and rule book that includes re-registering via a confusing app, uploading your photo, passport, credit card etc. Rules include separating and putting out all garbage, cleaning and putting away dishes etc. All automated—forget speaking with a human, Dont charge hotel prices if you dont provide hotel service."
"I had a great stay, the host is super nice.
Just Keep in mind that she does live downstairs so for people who want complete intimacy it might not be the right place but for me It was perfect. It felt like a homestay.
The room was clean, large and cozy.
The breakfast was delicious and homemade.
10/10"
"I had a great stay, the host is super nice.
Just Keep in mind that she does live downstairs so for people who want complete intimacy it might not be the right place but for me It was perfect. It felt like a homestay.
The room was clean, large and cozy.
The breakfast was delicious and homemade.
10/10"
"Cabin is nice and clean, comes with well and full equipped kitchen. Easy check-in with email sent by 1500hrs sharp. As it is winter during our visit, many shops and restaurants weren’t open for business. So getting food from restaurants was almost impossible. But overall we had a good time chilling in the cabin, overlooking Lake Shirakaba. "
"Cabin is nice and clean, comes with well and full equipped kitchen. Easy check-in with email sent by 1500hrs sharp. As it is winter during our visit, many shops and restaurants weren’t open for business. So getting food from restaurants was almost impossible. But overall we had a good time chilling in the cabin, overlooking Lake Shirakaba. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The hotel is amazingly good. Near the Matsumoto train station and the Matsumoto bus terminus. Hot spring bath and late night snack are very good.
Also I am writing to thank a particular young front desk male staff.(Forgive me for forgetting his Japanese name) I left my passport in the last hotel. He contacted my previous hotel and helped to arrange the delivery of my passport from the last hotel to this hotel. He was caring, professional and helpful. This attribute was also shared by...
The hotel is amazingly good. Near the Matsumoto train station and the Matsumoto bus terminus. Hot spring bath and late night snack are very good.
Also I am writing to thank a particular young front desk male staff.(Forgive me for forgetting his Japanese name) I left my passport in the last hotel. He contacted my previous hotel and helped to arrange the delivery of my passport from the last hotel to this hotel. He was caring, professional and helpful. This attribute was also shared by...
Great central location close to main sights and bus/train stations. Good choice of food for breakfast. Wife and kids enjoyed the complimentary face masks, moisturisers etc
Great central location close to main sights and bus/train stations. Good choice of food for breakfast. Wife and kids enjoyed the complimentary face masks, moisturisers etc
Amazing stay and great location for the Nakasendo Trail. We booked a room with futons, which were firm but more comfortable than I had expected. At check-in, we were offered a large choice of yukata to wear in the hotel, and they were incredibly comfortable! The hot baths were also amazing—the best we tried in Japan.
The buffet was good, but no ingredients were listed and the staff could not help, so it was quite tricky for people with allergies. Otherwise, it was a great stay.
Amazing stay and great location for the Nakasendo Trail. We booked a room with futons, which were firm but more comfortable than I had expected. At check-in, we were offered a large choice of yukata to wear in the hotel, and they were incredibly comfortable! The hot baths were also amazing—the best we tried in Japan.
The buffet was good, but no ingredients were listed and the staff could not help, so it was quite tricky for people with allergies. Otherwise, it was a great stay.
Absolutely amazing experience. The room had a Onsen bath on the balcony overlooking the lake. The service included dinner and breakfast in a private room with amazing local food and a lovely waitress who spoke decent English and explained every dish to us. There is also a lovely open rooftop Onsen. The room is large and very comfortable like an apartment. All of the staff were amazing. Fantastic
Absolutely amazing experience. The room had a Onsen bath on the balcony overlooking the lake. The service included dinner and breakfast in a private room with amazing local food and a lovely waitress who spoke decent English and explained every dish to us. There is also a lovely open rooftop Onsen. The room is large and very comfortable like an apartment. All of the staff were amazing. Fantastic
D
Reviewed November 16, 2024Reviewed November 16, 2024
The photos on the site suggest that this is a budget hotel, similar to the Premiere Inn chain in the UK. It's actually a lot nice than that. The rooms are very nicely laid out and extremely comfortable. There are pay-per-view channels on the TV (movies and Japanese pixelated adult content) that you pay for using an access card sold from a vending machine in the hall (1000 yen). The dining room is very luxurious and looks like a banqueting hall. The breakfast is very high quality with a good mix...
The photos on the site suggest that this is a budget hotel, similar to the Premiere Inn chain in the UK. It's actually a lot nice than that. The rooms are very nicely laid out and extremely comfortable. There are pay-per-view channels on the TV (movies and Japanese pixelated adult content) that you pay for using an access card sold from a vending machine in the hall (1000 yen). The dining room is very luxurious and looks like a banqueting hall. The breakfast is very high quality with a good mix...
Luis
Reviewed November 17, 2015Reviewed November 17, 2015
Riverside dinner and breakfast under a kotatsu was unforgettable. The hot springs were lovely, really easy system to check which are available with the qr codes. Staff were incredibly attentive.
Riverside dinner and breakfast under a kotatsu was unforgettable. The hot springs were lovely, really easy system to check which are available with the qr codes. Staff were incredibly attentive.
Laura
Reviewed November 11, 2026Reviewed November 11, 2026
It was a beautiful place to stay with a lovely room and a modern bathroom attached. The old style was really beautiful with the dark wood.
The staff were so friendly and helpful.
We stayed 4 nights and used it as a base for Kamikochi and the wasabi farm and cycle in Azumino as well as the Castle in Matsumoto itself.
It was a beautiful place to stay with a lovely room and a modern bathroom attached. The old style was really beautiful with the dark wood.
The staff were so friendly and helpful.
We stayed 4 nights and used it as a base for Kamikochi and the wasabi farm and cycle in Azumino as well as the Castle in Matsumoto itself.
Helen
Reviewed October 10, 2026Reviewed October 10, 2026
Great location for exploring Kiso Valley and the Nakasendo Trail. Hotel is Japanese style with Onsen and tatami rooms, but also private baths and western amenities. Great view of the local river from most or all rooms.
Great location for exploring Kiso Valley and the Nakasendo Trail. Hotel is Japanese style with Onsen and tatami rooms, but also private baths and western amenities. Great view of the local river from most or all rooms.
Best thing in this hotel is sky spa - or onsen on 12th floor overlooking town and motorway! Very fascinating and relaxing watch, soaking on hot water after full day walking! Lawson and 7-eleven just outside the hotel, several dining options within 5min walk. Hotel itself is quite dated and feels old, but sky onsen and breakfast makes up for it. Stayed one night in May 2025.
Best thing in this hotel is sky spa - or onsen on 12th floor overlooking town and motorway! Very fascinating and relaxing watch, soaking on hot water after full day walking! Lawson and 7-eleven just outside the hotel, several dining options within 5min walk. Hotel itself is quite dated and feels old, but sky onsen and breakfast makes up for it. Stayed one night in May 2025.
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