Title: Rakuten STAY VILLA Yatsugatake Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=91757642&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Rakuten STAY VILLA Yatsugatake Villas in Hokuto with kitchens and heated floors ## Photo gallery for Rakuten STAY VILLA Yatsugatake ![Property entrance - Rakuten STAY VILLA Yatsugatake (Hokuto)](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/1586cbaf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rakuten STAY VILLA Yatsugatake 105-Stylish, No pets allowed, Non Smoking | 2 bedrooms, individually decorated, individually furnished, free WiFi - Rakuten STAY VILLA Yatsugatake (Hokuto)](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/6282457e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hiking - Rakuten STAY VILLA Yatsugatake (Hokuto)](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/940539c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rakuten STAY VILLA Yatsugatake 103-[Dog-friendly]Family Room, Non Smoking | Living room | TV, heated floors - Rakuten STAY VILLA Yatsugatake (Hokuto)](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/57a6774d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rakuten STAY VILLA Yatsugatake 105-Stylish, No pets allowed, Non Smoking | Private kitchen | Full-sized fridge, microwave, dishwasher, rice cooker - Rakuten STAY VILLA Yatsugatake (Hokuto)](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/8f20b754.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Rakuten STAY VILLA Yatsugatake provides everything that you need. Guests can connect to free in-room WiFi. ## Reviews 9.2 Wonderful ## Popular amenities - Kitchen - Parking included - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Feb 6 - Feb 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=91757642&PinnedHotelID=91757642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=91757642&PinnedHotelID=91757642&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 7 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=91757642&PinnedHotelID=91757642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=91757642&PinnedHotelID=91757642&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=91757642&PinnedHotelID=91757642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=91757642&PinnedHotelID=91757642&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=91757642&PinnedHotelID=91757642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=91757642&PinnedHotelID=91757642&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Rakuten STAY VILLA Yatsugatake 101-Stylish, No pets allowed, Non Smoking ![TV, heated floors](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/52b6c17c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rakuten STAY VILLA Yatsugatake 101-Stylish, No pets allowed, Non Smoking ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher TV - 1184 sq ft - 2 bedrooms - Sleeps 10 - 4 Double Beds and 2 Single Futons ### View all photos for Rakuten STAY VILLA Yatsugatake 102-Stylish, No pets allowed, Non Smoking ![TV, heated floors](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/52b6c17c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rakuten STAY VILLA Yatsugatake 102-Stylish, No pets allowed, Non Smoking 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher TV - 1184 sq ft - 2 bedrooms - Sleeps 10 - 4 Double Beds and 2 Single Futons ### View all photos for Rakuten STAY VILLA Yatsugatake 103-\[Dog-friendly\]Family Room, Non Smoking ![Rakuten STAY VILLA Yatsugatake 103-[Dog-friendly]Family Room, Non Smoking | Living room | TV, heated floors](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/e7998ea9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rakuten STAY VILLA Yatsugatake 103-\[Dog-friendly\]Family Room, Non Smoking ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher TV - 1184 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds and 2 Single Futons ### View all photos for Rakuten STAY VILLA Yatsugatake 104-\[Dog-friendly\]Family Room, Non Smoking ![TV, heated floors](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/739a8afc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rakuten STAY VILLA Yatsugatake 104-\[Dog-friendly\]Family Room, Non Smoking ### Highlights Garden Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 969 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds and 2 Single Futons ### View all photos for Rakuten STAY VILLA Yatsugatake 105-Stylish, No pets allowed, Non Smoking ![Rakuten STAY VILLA Yatsugatake 105-Stylish, No pets allowed, Non Smoking | 2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/6282457e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rakuten STAY VILLA Yatsugatake 105-Stylish, No pets allowed, Non Smoking ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher TV - 1184 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds and 2 Single Futons ### View all photos for Rakuten STAY VILLA Yatsugatake 106-Family Room, No pets allowed, Non Smoking ![TV, heated floors](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/739a8afc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rakuten STAY VILLA Yatsugatake 106-Family Room, No pets allowed, Non Smoking 10.0 Exceptional 1 review ### Highlights Garden Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 969 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds and 2 Single Futons ### View all photos for Rakuten STAY VILLA Yatsugatake 107-Simple Modern, No pets allowed, Non Smoking ![Rakuten STAY VILLA Yatsugatake 107-Simple Modern, No pets allowed, Non Smoking | Living room | TV, heated floors](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/6e40420e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rakuten STAY VILLA Yatsugatake 107-Simple Modern, No pets allowed, Non Smoking ### Highlights Garden Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 969 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds and 2 Single Futons ### View all photos for Rakuten STAY VILLA Yatsugatake 108-\[Dog-friendly\]Simple Modern, Non Smoking ![Rakuten STAY VILLA Yatsugatake 108-[Dog-friendly]Simple Modern, Non Smoking | Living room | TV, heated floors](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/f8963745.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rakuten STAY VILLA Yatsugatake 108-\[Dog-friendly\]Simple Modern, Non Smoking ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher TV - 1184 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds and 2 Single Futons ### View all photos for Rakuten STAY VILLA Yatsugatake 109-\[Dog-friendly\]Simple Modern, Non Smoking ![Rakuten STAY VILLA Yatsugatake 109-[Dog-friendly]Simple Modern, Non Smoking | Living room | TV, heated floors](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/6afb1196.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rakuten STAY VILLA Yatsugatake 109-\[Dog-friendly\]Simple Modern, Non Smoking ### Highlights Garden Individually furnished Individually decorated Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher - 969 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds and 2 Single Futons ### View all photos for Stylish Room 101 ![2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/b5058e47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Stylish Room 101 - Sleeps 10 ### View all photos for Stylish Room 102 ![2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/1598ddad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Stylish Room 102 - Sleeps 10 ### View all photos for Simple Modern Room 107 ![2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/d935a253.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Simple Modern Room 107 - Sleeps 8 ### View all photos for Family Room pet-friendly 103 ![2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/b5d228c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room pet-friendly 103 - Sleeps 8 ### View all photos for Family Room pet-friendly 104 ![2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/720e4711.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room pet-friendly 104 - Sleeps 8 ### View all photos for Simple Modern Room Pet-friendly 108 ![2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/d935a253.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Simple Modern Room Pet-friendly 108 - Sleeps 8 ### View all photos for Stylish Room 105 ![2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/b5058e47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Stylish Room 105 - Sleeps 8 ### View all photos for Family Room 106 ![2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/720e4711.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 106 - Sleeps 8 ### View all photos for Simple Modern Room pet-friendly 109 ![2 bedrooms, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/92000000/91760000/91757700/91757642/d935a253.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Simple Modern Room pet-friendly 109 - Sleeps 8 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHokuto-Hotels-Rakuten-STAY-VILLA-Yatsugatake.h91757642.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHokuto-Hotels-Rakuten-STAY-VILLA-Yatsugatake.h91757642.Hotel-Information) ## About the area Kobuchisawacho, a neighbourhood in Hokuto, is home to Rakuten STAY VILLA Yatsugatake. Sekison Shrine and Homisuwajugosho Shrine are local landmarks, and some of the area's activities can be experienced at Komaki Vinyard and Fujimi Kogen Ski Area. Shinshutsutakijuku and Yatsugatake Alpaca Farm are also worth visiting. [Visit our Hokuto travel guide](https://www.expedia.co.uk/Hokuto.dx6347431) [View more Villas in Hokuto](https://www.expedia.co.uk/Hokuto-Villas.d6347431-aaVillas.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.87223%2C138.32697&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z-QhSwBBDogepyvCF8yUuCyTPsc=) 10144-3 Kobuchisawa, Hokuto, Yamanashi, 408-0044 ### What's nearby - ![積雪した身曾岐神社　山梨県北杜市　Misogi Shrine with snow. Yamanashi-ken Hokuto city. ](https://images.trvl-media.com/place/553248635998061918/fcca099e-cf6b-4764-835c-42599bb87101.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Misogi Shrine 3 min drive \- 1.3 miles - Philia Museum 8 min walk \- 0.4 miles - Hana Park Fiole Kobuchisawa 16 min walk \- 0.9 miles - Yatsugatake Resort Outlet Mall 4 min drive \- 2.1 miles - Nakamura Keith Haring Collection 4 min drive \- 1.9 miles ### Getting around - Kobuchizawa Station 6 min drive ### Restaurants - Braceria Rotondo 16 min walk - うちゅうブルーイング タップルーム 15 min walk - 延命そば 16 min walk - YYグリル 8 min walk - BACK COUNTRY Burger & Cafe 1 min walk ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Rakuten STAY VILLA Yatsugatake Villas in Hokuto with kitchens and heated floors Free self-parking and a vending machine are available at this smoke-free villa. All villas are individually decorated and offer free WiFi and hairdryers. Guests can enjoy heated floors, and other standard amenities include kitchens with fridges and microwaves. Rakuten STAY VILLA Yatsugatake offers 9 air-conditioned accommodations with all-in-one washer/dryers and rice cookers. Each accommodation is individually furnished and decorated. Accommodation at this 4-star villa has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. ## Similar properties ![Treehouse Room, Non Smoking (Newly Built in April 2026) | Free WiFi](https://images.trvl-media.com/lodging/40000000/39810000/39807100/39807026/91182124.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Izumigo Kiyosato Kogen Hotel Hokuto - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 136 reviews £79 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=39807026&PinnedHotelID=39807026&HadPinnedHotel=true®ionId=-1&adults=2) ![Hair dryer, slippers, electronic bidet, towels](https://images.trvl-media.com/lodging/45000000/44430000/44428500/44428492/fc06a9c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lodge Atelier Kobuchisawacho - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 105 reviews £83 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=44428492&PinnedHotelID=44428492&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/ecc0ee22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mercure Yatsugatake Resort & Spa Hokuto - 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Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 9.8 Exceptional 33 reviews £88 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=31508089&PinnedHotelID=31508089&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=91757642&PinnedHotelID=91757642&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=91757642,39807026,44428492,11786216,9623000) ## Property amenities ### Pool/Spa - Private indoor bath (no minerals) ### Internet - Available in the villa: Free WiFi ### Parking and transport - Electric car charging station on site - Free uncovered self parking on site - Limited on-site self parking ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Freezer - Full-sized refrigerator/freezer - Griddle - Microwave - Paper towels - Rice cooker ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Living spaces - Heated floor ### Entertainment - TV ### Laundry - All-in-one washer/dryer ### Comfort - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Vending machine - Virtual front desk ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 9 units - Cleaning products are eco-friendly - Electric car charging station - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance This property doesn't offer after-hours check-in A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts mobile payments; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Rakuten Stay Yatsugatake Rakuten STAY VILLA Yatsugatake Villa Rakuten STAY VILLA Yatsugatake Hokuto Rakuten STAY VILLA Yatsugatake Villa Hokuto ## Frequently asked questions ### Is Rakuten STAY VILLA Yatsugatake pet-friendly? ### How much is parking at Rakuten STAY VILLA Yatsugatake? ### What time is check-in at Rakuten STAY VILLA Yatsugatake? ### What time is check-out at Rakuten STAY VILLA Yatsugatake? ### Where is Rakuten STAY VILLA Yatsugatake located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Rakuten STAY VILLA Yatsugatake Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.4 Property conditions & facilities 10 - Excellent 35 8 - Good 14 6 - Okay 1 4 - Poor 2 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Jaslyn 22 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication A lovely property! The house and rooms are very clean and well maintained. We thoroughly enjoyed our stay and will definitely book this property again should we visit in future. ##### Jaslyn Stayed 1 night in Oct 2025 ### 10/10 Excellent #### mohamed 27 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication It was beautiful and nice villa to spend time with family and friends ##### mohamed Stayed 1 night in Dec 2024 ### 10/10 Excellent #### David 1 Feb 2024 Best stay in Japan ##### David Stayed 1 night in Jan 2024 ### 4/10 Poor #### Verified traveller 19 Jun 2024 Disliked: Cleanliness, communication #### Would probably not consider staying here again All the outdoor furniture (table and benches) on the terrace (including the wood deck) were completely covered in yellowish dusty pollen and had to be cleaned in order to be used. We sat down unknowingly and our clothes got really dirty from all the pollen. The rubber outdoor sandals were only one size and too small. I’m a womens US size 9 or 39 European size. I had enormous trouble signing into my YouTube account on the tv, which wasn’t the case last time I stayed at a different Rakuten stay villa where it was very straightforward. Buy my kid insisted in watching his favorites in his YouTube library, so, after a few video calls with the call center and getting help, I was finally able to sign in. It’s a bit inconvenient that they don’t have any staff at the location that can come in quickly to help with these kind of issues. Everything has to be done over video calls with the provided tablet. They only have partime cleaning ladies on location. One cleaning lady was sent to clean the terrace (the cleaning took like more than 30 minutes, because the layer of pollen was that thick) but could not help with our issues regarding YouTube. Other than that, the property is clean, pretty conveniently equipped and the beds are comfortable. We had such a good experience last year at another Rakuten stay villa and were expecting kind of the same quality, so it was a bit disappointing this time. ##### Verified traveller Stayed 2 nights in May 2024 ### 10/10 Excellent #### KON 31 Dec 2025 Liked: Cleanliness, property conditions & facilities, communication 最高な宿でした ##### KON Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Masayoshi 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 設備、間取りが素晴らしい ##### Masayoshi Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Yasuhiro 25 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication シンプルな間取りで非常に使いやすかったです。 徒歩圏内にコンビニ、リゾナーレもありましたし、山に近い事で熊出没を心配しましたが、程よい自然環境でしたし、犬旅としては大満足の旅になりました。 ##### Yasuhiro Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Yuka 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 敷地に入るなりスタッフの方が声をかけてくださり駐車もスムーズにできた。 便利で安いので他のヴィラも利用しているが 過去一で八ヶ岳のスタッフの感じが良かった。 お風呂のシャンプーボトルなど水垢などあまり無くて清掃が行き渡っているのを感じた。 スタッフ非対応の面がメリットだが やはり今回の様にいらっしゃる感があると 何かと安心する。 ##### Yuka Stayed 1 night in Nov 2025 ### 8/10 Good #### まり 22 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication とても良い施設 ##### まり Stayed 1 night in Aug 2025 ### 8/10 Good #### CHIE 7 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication わからないところは対応してくださり無人でも安心でした ##### CHIE Stayed 1 night in Aug 2025 ### 8/10 Good #### Takayuki 5 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication ロケーションもよく、施設も綺麗だった ##### Takayuki Stayed 1 night in Aug 2025 ### 8/10 Good #### みみ 8 May 2025 Liked: Cleanliness, amenities, property conditions & facilities 今回家族3人で利用しました 子供は成人しているので 2ベッドルームは使いやすいです リビングダイニングも広くお風呂もゆったり 3人では持て余す位でした また利用したいと思います ##### みみ Stayed 1 night in May 2025 ### 10/10 Excellent #### Minoru 5 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 全体的に綺麗で清潔感がありました。 ##### Minoru Stayed 1 night in May 2025 ### 10/10 Excellent #### さとみ 13 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication とても綺麗でした 大型テレビでしたが、ソファとの距離が近すぎるかな 犬も同伴ルームでしてが、庭があり良かったです 庭の電気の付け方がわかりませんでした しゃぶしゃぶをしましたが、電磁調理器でしたので、温度がすぐ下がり、時間がかかりました もう少しスーパーが近いと良いですが、許せる範囲内です リゾナーレは徒歩ですぐです 食べるところも周りにたくさんありす 犬連れで入れるところもあります ベッドは大きくゆっくりできました 朝の窓からの風景は最高ですよ ##### さとみ Stayed 1 night in Apr 2025 ### 8/10 Good #### Ryo 1 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 施設はとても清潔で綺麗な状態です。 タブレットでのチェックイン、チェックアウトはスムーズに出来、やり易かった。 チェックイン時の最後にオペレーターとテレビ電話での確認があるが、相手側の周りの音がうるさ過ぎて会話は良く聞き取れない。 施設に大きな窓が複数あるが、近隣環境的に1階も2階もほぼロールカーテンは開けられない。 ##### Ryo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Yutaka 8 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication とても綺麗で広く良かった。 お風呂の湯が出るところが尖っていて危ないため改善してほしい。 ##### Yutaka Stayed 1 night in Nov 2024 ### 10/10 Excellent #### ナオミ 4 Nov 2024 Liked: Cleanliness, amenities Disliked: Communication 電話対応が悪い ##### ナオミ Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### HIROYUKI 17 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 一泊でしたが、綺麗で設備も良かったです。 ##### HIROYUKI Stayed 1 night in Aug 2024 ### 10/10 Excellent #### もとしげ 11 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 清潔でとても居心地が良いですね。 機会があればまた利用したいと思います。 ##### もとしげ Stayed 1 night in Aug 2024 ### 4/10 Poor #### ヒデアキ 4 May 2024 Liked: Cleanliness Disliked: Communication 宿泊料の計算がよくわからない ##### ヒデアキ Stayed 1 night in Apr 2024 ### 8/10 Good #### Kenichi 2 May 2024 Liked: Cleanliness, room comfort Disliked: Communication #### 毎回、チェックインの時にトラブルが発生します 施設はとても快適なのですが、毎回何かしらのトラブルがあります。前回は予約した部屋が予約内容の部屋と異なり、今回は2台分の専用駐車場が他の客とクリーニング業者の車が駐車されておりチェックインまでにすごく時間と労力がかかりました。問合せの電話もすごく時間がかかります。遠隔受付の悪いとこかもしれません。施設自体は快適ですので、そこだけ残念です。改善を期待しています。 ##### Kenichi Stayed 1 night in Apr 2024 ### 6/10 Okay #### SAKURA 24 Mar 2024 Liked: Amenities, property conditions & facilities, communication 静かだし、歩いてリゾナーレ星野リゾート、コンビニ有名なカフェなど便利。施設も綺麗だし、最新家電がいっぱい。雪が降って積もったので、施設の人が雪かきしてくれた。 一点、残念なのはもう少しリビングからの景観が、良かったら、人家が見えた。 ##### SAKURA Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Yoji 11 Mar 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 大変、綺麗な部屋で最高でした。 ジャグジーもあり、疲れが取れました。 ##### Yoji Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Verified traveller 4 Jan 2024 Liked: Cleanliness, room comfort, communication 家族4人(小学生2人)での旅行でした。観光をするわけでもなく、ただのんびり時間を過ごすためには最適の施設だと思います。全てが新しく清潔で、スクリーンで映画をみたり、テレビに接続してゲームをしたり、子どもも大人も大満足の時間でした。キッチンも全てが整っていて、食材を道の駅で調達して簡単に調理が出来ました。次回は違う部屋で、食材を沢山持ち込んで滞在したいと思います。 ##### Verified traveller Stayed 1 night in Jan 2024 ### 10/10 Excellent #### まさひろ 24 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication ワンコと宿泊しましたが、犬のアメニティはひと通り揃っていました。 掃除も行き届いており、とても清潔でした。 アメニティ、食器、調理器具、家電、必要な物は全て揃っており何不自由なく過ごすことができました。 友人家族と8人で宿泊しましたが、ダブルベッドが4台と布団もあり寝心地も最高でした。 ただ敷地内が火気厳禁との事で、ガスコンロ等は使えません。IHヒーターやホットプレートが揃っているので、そちらを使用しました。 機会があればまた宿泊したいと思います。 ##### まさひろ Stayed 1 night in Sep 2023 ---