Title: Grand Mercure Yatsugatake Resort & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Yatsugatake Resort & Spa Boardwalk/promenade hotel with full-service spa and 24-hour front desk ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/38485fa2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/ecc0ee22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/1178c835.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/720679c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room (2 Twin Beds and 2 Extra Beds) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/85adb4cd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Grand Mercure Yatsugatake Resort & Spa, where you can unwind in the indoor mineral hot spring or explore the nearby Kiyosato Highland Park and Seisen Footbath. Indulge in a rejuvenating massage, enjoy free WiFi and self parking, then spend time with family at the playground or arcade/game room. 8.2 Very good ## Popular amenities - - Spa - All-inclusive - 24/7 front desk - Laundry - Free WiFi £62 20 Nov - 21 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 13 of 13 rooms ![Classic Room (Japanese Style. 4 Futon Beds) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/9717fc0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Japanese Style. 4 Futon Beds) 7.0 Good 18 reviews ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Bidet - 388 sq ft - Sleeps 8 - 4 Single Futons ![Standard Room (2 Twin Beds and 1 Sofabed) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/c08cb66c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 Twin Beds and 1 Sofabed) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Bidet - 388 sq ft - Sleeps 5 - 2 Single Beds and 1 Double Sofa Bed ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/b7c3c752.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed) 7.8 Good 6 reviews ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Bidet - 388 sq ft - Sleeps 8 - 2 Single Beds and 1 Double Sofa Bed ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/f984a8d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Bidet - 388 sq ft - Sleeps 7 - 2 Single Beds and 2 Single Futons ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/65da8771.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room (2 Twin Beds and 2 Extra Beds) 8.4 Very good 14 reviews ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Bidet - 388 sq ft - Sleeps 6 - 2 Single Beds and 2 Double Sofa Beds ![Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/325501f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Hairdryer - Sleeps 8 - 2 Single Beds ![Executive Suite, 2 Single Beds, Mountain View | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/f2828075.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Single Beds, Mountain View ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Hairdryer - Sleeps 4 - 2 Single Beds ![Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/ada7ac79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Hairdryer - Sleeps 10 - 2 Single Beds and 3 Single Futons ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/b7c3c752.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds (1 Extra Bed) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Separate bedroom - 1 bedroom - Sleeps 6 - 2 Single Beds ![Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/74b045c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Hairdryer - Sleeps 7 - 2 Single Beds and 2 Single Futons ![Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/ade08436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Hairdryer - Sleeps 9 - 2 Single Beds and 4 Single Futons ![Classic Room (2 Twin Beds and 1 Sofabed) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/35ecf86b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (2 Twin Beds and 1 Sofabed) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Hairdryer - Sleeps 6 - 2 Single Beds and 1 Single Sofa Bed ![Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/821b8496.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Blackout curtains Down duvet Hairdryer - Sleeps 6 - 2 Single Beds and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKofu-Hotels-Royal-Hotel-YATSUGATAKE.h11786216.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKofu-Hotels-Royal-Hotel-YATSUGATAKE.h11786216.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.88680%2C138.40839&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UT9pTL6joZIPvTz4wop1nf4OTYQ=) 8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501 #### What's nearby - Kiyosato Museum of Photographic Arts - 6 min drive - 2.7 miles - Kiyosato Highland Park - 6 min drive - 4.0 miles - Hall of Halls - 8 min drive - 5.0 miles - Hirayama Ikuo Silk Road Museum - 9 min drive - 4.1 miles - Nakamura Keith Haring Collection - 16 min drive - 9.0 miles #### Getting around - Kai-Ōizumi Station - 17 min walk #### Restaurants - ‪Coucou CAFE - ‬5 min walk - ‪il nonno pizzeria - ‬11 min walk - ‪パン食堂 PUT - ‬18 min walk - ‪八ヶ岳パイ工房 - ‬6 min drive - ‪コパン北杜店 - ‬3 min drive ## About this property ### Grand Mercure Yatsugatake Resort & Spa Upscale family-friendly hotel near Doryu Waterfall Located close to Kiyosato Highland Park and Seisen Footbath, Grand Mercure Yatsugatake Resort & Spa provides an indoor mineral hot spring (onsen), a garden and a playground. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library. You'll also find perks such as: - Free self-parking - Buffet breakfast (surcharge), free train station pick-up and hot springs on-site - An outdoor tennis court, an electric car charging station and a nature reserve Room features All 250 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and separate sitting areas. More amenities include: - Bidets, shower/bath combinations and free toiletries - 32-inch LCD TVs with cable channels - Separate sitting areas, fridges and daily housekeeping ### All-inclusive details All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/40000000/39810000/39807100/39807026/5ea4e9db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Izumigo Kiyosato Kogen Hotel Hokuto - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 126 reviews £80 additional charges may apply 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=39807026&PinnedHotelID=39807026&HadPinnedHotel=true®ionId=-1&adults=2) ![Bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623000/9623000/816ff678.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Izumigo AMBIENT Yatsugatake Cottage Hokuto - 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Pet-friendly - Parking included - Free WiFi - Breakfast available 9.8 Exceptional 12 reviews £90 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=100469890&PinnedHotelID=100469890&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/32000000/31510000/31508100/31508089/w2478h2250x261y0-cb97a5e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn Orchard House Hokuto - Parking included - Free WiFi - Air conditioning - Housekeeping 9.8 Exceptional 32 reviews £93 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=31508089&PinnedHotelID=31508089&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17260000/17251100/17251055/5acb2c93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue in Green Hokuto - Parking included - Free WiFi 9.6 Exceptional 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=17251055&PinnedHotelID=17251055&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117820000/117817400/117817392/c6ec1a99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yatsugatake Kogen Lodge Minamimaki - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2 reviews £105 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=117817392&PinnedHotelID=117817392&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free train station pick-up shuttle from 8:30 AM to 5:30 PM - Train station shuttle on request - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children - A restaurant ### Restaurants on site - Le SENSORIEL ### Things to do - Arcade/game room - Free children's club - Full-service spa - Hot springs - Library - Outdoor tennis court - Playground - Ski passes - Ski storage ### Family friendly - Arcade/game room - Baby toys - Children's games - Children's toys - Free children's club - In-room refrigerator - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Housekeeping (daily) - Wedding services ### Business services - Coworking space ### Outdoors - Garden - In a nature reserve - In the mountains - On the boardwalk/promenade ### Full-service spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 7 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Child's club card: JPY 0 per night, (up to 5 years old). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 3800 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Yatsugatake Royal Hotel Hokuto Yatsugatake Royal Hotel Yatsugatake Royal Hokuto Yatsugatake Royal Yatsugatake Royal Hotel Japan/Hokuto Royal Hotel YATSUGATAKE Hokuto Royal YATSUGATAKE Hokuto Royal YATSUGATAKE Royal Hotel YATSUGATAKE Mercure Yatsugatake & Hokuto Grand Mercure Yatsugatake Resort Spa Grand Mercure Yatsugatake Resort & Spa Hotel Grand Mercure Yatsugatake Resort & Spa Hokuto Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto ## Frequently asked questions ### Is Grand Mercure Yatsugatake Resort & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Grand Mercure Yatsugatake Resort & Spa? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Yatsugatake Resort & Spa on 20 Nov 2025 start from £62.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kofu-Hotels-Royal-Hotel-YATSUGATAKE.h11786216.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Grand Mercure Yatsugatake Resort & Spa? > Self-parking is free at this property. ### What time is check-in at Grand Mercure Yatsugatake Resort & Spa? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Grand Mercure Yatsugatake Resort & Spa? > Checkout is at 11:00 AM. ### Are there all-inclusive benefits at Grand Mercure Yatsugatake Resort & Spa? > Some rate plans available at this hotel are all-inclusive. ### Where is Grand Mercure Yatsugatake Resort & Spa located? > This family-friendly Hokuto hotel is located on the boardwalk, 2.8 mi (4.5 km) from Doryu Waterfall, and within 6 mi (10 km) of Kiyosato Highland Park and Seisen Footbath. Hirayama Ikuo Silk Road Museum and Nakamura Keith Haring Collection are also within 9 mi (15 km). Kai-Ōizumi Station is 17 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Yatsugatake Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.2 Location ### 8.0 Staff & service ### 7.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 170 8 - Good 150 6 - Okay 54 4 - Poor 27 2 - Terrible 13 ### 8/10 Good #### Kohei 1 Aug 2025 Liked: Property conditions & facilities Disliked: Cleanliness Good for the remaining day to stay ##### Kohei Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Patrick 3 Sept 2025 Liked: Staff & service Breakfast was great! Our floor just needs updating ##### Patrick Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Daniel 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great with 3 people ##### Daniel Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Kazuki 26 Oct 2025 Liked: Cleanliness また泊まりに行きたい ##### Kazuki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### natsuko 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities 大満足です。子どもも帰りたくないと ##### natsuko Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### TOSHIYUKI 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ラウンジ、子供の遊び場とても良かったです ##### TOSHIYUKI Stayed 1 night in Oct 2025 ### 8/10 Good #### Natsuki 20 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities 子供の遊び場は充実しており、新しく出来た畳のエリアもおもちゃがたくさん置いてあり、子供達飽きずに過ごすことができました。平日利用だったので、ご飯も並ぶこともなくゆったりと過ごすことが出来ました。 山梨ワインのラインナップがよかったです！ ##### Natsuki Stayed 1 night in Oct 2025 ### 4/10 Poor #### yoshiko 20 Oct 2025 Disliked: Cleanliness, property conditions & facilities なし ##### yoshiko Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Munehiro 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 和食、洋食と種類が豊富だった 駐車場は広々としていた ##### Munehiro Stayed 1 night in Oct 2025 ### 6/10 Okay #### 里奈 16 Oct 2025 子供達は遊べてよかったのですがお酒があまり美味しくなくて大人は残念でした。 ##### 里奈 Stayed 1 night in Oct 2025 ### 6/10 Okay #### sho 15 Oct 2025 子供向けの屋内施設が充実しており、ご飯も比較的美味しいです。 和式部屋でしたが ##### sho Stayed 1 night in Oct 2025 ### 6/10 Okay #### SHOKO 13 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities 昔のホテルをリノベーションしているようです、和室は畳等が古いようにおもえました。客室の便座の暖房がつかずとても冷たかったです。子供達は遊び場で十分に楽しめましたが、11時以降はラウンジも閉まり、朝昼もラウンジが開かないため、飲み物は水しかない状態でした。 ##### SHOKO Stayed 1 night in Oct 2025 ### 4/10 Poor #### 晴美 13 Oct 2025 Liked: Cleanliness, staff & service 今年５月に淡路島を利用させて頂きまして、大変気に入り、迷わず今回八ヶ岳へ訪れました、食事バイキングはよいのですが、白米にがっかり(´・ω・｀)古米ですか？ジャーの蓋を開け匂い有り、味も…悪く朝食のお粥も匂い有りました！３度目の利用は無いと思います。 ##### 晴美 Stayed 1 night in Oct 2025 ### 8/10 Good #### yuka 12 Oct 2025 Liked: Amenities, property conditions & facilities 子どもが雨でも遊べる施設で探していたため、 たくさん遊べて満足。 ただ、リノベーションした場所との差を感じる汚れや、食べ放題の小学生料金が異様に高かったりと感じました。全然食べないお子様にはもったいなくて感じ、近くのレストランで十分だったかもと思いました。 ##### yuka Stayed 1 night in Oct 2025 ### 10/10 Excellent #### SATOSHI 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 子供連れには最高かもしれない。 室内アスレチック、音楽ルーム、トレインルーム、漫画コーナーなどなど。 外にも林を散策できて、楽しかった。 周辺にそこまで観光するようなところが無いのが難点か。 ワインも飲めれば、ビールも飲める。 色々なお酒も飲み放題でたのしい。 唯一の気になった点は、レストランの中に扉開閉するところの段差が気になる。 食事提供場所が２ヶ所あるが、食事をするテーブルの場所と料理を取りに行く部屋の小さな段差で、カートに飲み物を置いておくと、確実に溢れる。 最後はカートを持ち上げてそこだけ移動した。 それ以外は、屋上の望遠鏡で土星をみたり、楽しく過ごせた。 ![](https://a.travel-assets.com/ugc/hotel-reviews/92591f30-19af-462d-ac49-a0d1f77a42bc-1760098763325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/59571d23-0211-4229-b900-65283efee1ce-1760098763629.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5585059c-761b-4b40-a6af-8a2f7bb7594a-1760098762573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f694a278-af82-47c9-b014-841019c323c7-1760098763461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SATOSHI Stayed 2 nights in Oct 2025 ### 8/10 Good #### KEI 5 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities 子供が楽しまれる施設！ ##### KEI Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Nathan 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful activities for the kids and a fabulous breakfast. We greatly enjoyed our stay! ##### Nathan Stayed 1 night in Sep 2025 ### 8/10 Good #### Daichi 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities 子供の遊び場が充実しており、すごく楽しんでいました ##### Daichi Stayed 1 night in Sep 2025 ### 8/10 Good #### Takuya 29 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities 子連れには最高のホテル。非常に満足。 スタッフのレベルは一流ホテルのそれではなかった。大浴場が11時までなのも残念。それ以外は大変満足な滞在だった。 ##### Takuya Stayed 1 night in Sep 2025 ### 10/10 Excellent #### hirokazu 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 外人がほとんどいなくて過ごしやすかった！ 料理は美味しいし、温泉も良かった！ エレベーターが少ないのがちょっと残念！ ##### hirokazu Stayed 1 night in Sep 2025 ### 10/10 Excellent #### 柾哉 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities xdvzfb ##### 柾哉 Stayed 1 night in Sep 2025 ### 8/10 Good #### Kyohei 21 Sept 2025 Liked: Staff & service, property conditions & facilities 子どもの遊ぶ場所が多いのがよい。 ##### Kyohei Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ?? 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 子供がいる家庭にはオススメです！ホテルだけで満足できます！ ##### ?? 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