Title: Grand Mercure Yatsugatake Resort & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Yatsugatake Resort & Spa Family-friendly hotel with full-service spa and 24-hour front desk ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/720679c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/391aee7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/ecc0ee22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/1178c835.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room (2 Twin Beds and 2 Extra Beds) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/70b44a24.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Grand Mercure Yatsugatake Resort & Spa, where you can unwind in the indoor mineral hot spring or explore the nearby Kiyosato Highland Park and Seisen Footbath. Indulge in a rejuvenating massage, enjoy free WiFi and self parking, then spend time with family at the playground or arcade/game room. 8.2 Very good ## Popular amenities - Spa - All-inclusive - Breakfast available - 24/7 front desk - Laundry - Free WiFi £70 30 Sept - 1 Oct ## Room options ### Check availability for these dates # Tonight [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=11786216&PinnedHotelID=11786216&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 13 of 13 rooms ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/46171c93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (2 Twin Beds and 1 Sofabed) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Bidet - Sleeps 6 - 2 Single Beds and 1 Single Sofa Bed ![Classic Room (Japanese Style. 4 Futon Beds) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/1ebf6b4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Japanese Style. 4 Futon Beds) 7.0 Good 18 reviews ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Hairdryer - 388 sq ft - Sleeps 8 - 4 Single Futons ### Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Bidet - Sleeps 6 - 2 Single Beds and 1 Single Sofa Bed ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/56784668.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Bidet - Sleeps 12 - 2 Single Beds and 4 Single Futons ![Executive Room (2 Twin Beds and 2 Extra Beds) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/70b44a24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room (2 Twin Beds and 2 Extra Beds) 8.2 Very good 11 reviews ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Hairdryer - 388 sq ft - Sleeps 8 - 2 Single Beds and 2 Double Sofa Beds ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/w3000h2247x0y3-93264fcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 Twin Beds and 1 Sofabed) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Hairdryer - 388 sq ft - Sleeps 6 - 2 Single Beds and 1 Double Sofa Bed ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/391aee7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Bidet - Sleeps 12 - 2 Single Beds ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/7b00e714.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Bidet - Sleeps 10 - 2 Single Beds and 3 Single Futons ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/d49f1829.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds (1 Extra Bed) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Premium bedding Down duvet Separate bedroom Blackout curtains - 1 bedroom - Sleeps 6 - 2 Single Beds ![Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/a563f92a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Bidet - Sleeps 7 - 2 Single Beds and 2 Single Futons ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/7b00e714.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds) ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Hairdryer - 388 sq ft - Sleeps 8 - 2 Single Beds and 2 Single Futons ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/46171c93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed) 8.4 Very good 5 reviews ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Hairdryer - 388 sq ft - Sleeps 8 - 2 Single Beds and 1 Double Sofa Bed ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786216/391aee7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Single Beds, Mountain View ### Highlights Separate sitting area Air conditioning Fridge LCD TV Blackout curtains Premium bedding Down duvet Bidet - Sleeps 4 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKofu-Hotels-Royal-Hotel-YATSUGATAKE.h11786216.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKofu-Hotels-Royal-Hotel-YATSUGATAKE.h11786216.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.88680%2C138.40839&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UT9pTL6joZIPvTz4wop1nf4OTYQ=) 8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501 #### What's nearby - Kiyosato Museum of Photographic Arts - 6 min drive - 2.7 miles - Kiyosato Highland Park - 6 min drive - 4.0 miles - Hirayama Ikuo Silk Road Museum - 9 min drive - 4.1 miles - Nakamura Keith Haring Collection - 16 min drive - 9.0 miles - Heidi's Village - 21 min drive - 12.2 miles #### Getting around - Kai-Ōizumi Station - 17 min walk #### Restaurants - ‪Coucou CAFE - ‬5 min walk - ‪八ヶ岳パイ工房 - ‬6 min drive - ‪Cafe Kai With Dogs Yatsugatake - ‬2 min drive - ‪il nonno pizzeria - ‬11 min walk - ‪cafe&restaurant 葉凪 - ‬10 min walk ## About this property ### Grand Mercure Yatsugatake Resort & Spa Upscale family-friendly hotel near Doryu Waterfall Located close to Kiyosato Highland Park and Seisen Footbath, Grand Mercure Yatsugatake Resort & Spa provides an indoor mineral hot spring (onsen), a garden and a playground. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library. You'll also find perks such as: - Free self-parking - Buffet breakfast (surcharge), free train station pick-up and hot springs on-site - An outdoor tennis court, an electric car charging station and a lift Room features All 250 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and separate sitting areas. More amenities include: - Bidets, shower/bath combinations and free toiletries - 32-inch LCD TVs with cable channels - Separate sitting areas, fridges and daily housekeeping ### All-inclusive details All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free train station pick-up shuttle from 8:30 AM to 5:30 PM - Train station shuttle on request - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children - A restaurant ### Restaurants on site - Le SENSORIEL ### Things to do - Arcade/game room - Free children's club - Full-service spa - Hot springs - Library - Outdoor tennis court - Playground - Ski passes - Ski storage ### Family friendly - Arcade/game room - Baby toys - Children's games - Children's toys - Free children's club - In-room refrigerator - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Housekeeping (daily) - Wedding services ### Business services - Coworking space ### Outdoors - Garden - In a nature reserve - In the mountains - On the boardwalk/promenade ### Full-service spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 7 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe - Separate sitting area - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Child's club card: JPY 0 per night, (up to 5 years old). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 3800 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Yatsugatake Royal Hotel Hokuto Yatsugatake Royal Hotel Yatsugatake Royal Hokuto Yatsugatake Royal Yatsugatake Royal Hotel Japan/Hokuto Royal Hotel YATSUGATAKE Hokuto Royal YATSUGATAKE Hokuto Royal YATSUGATAKE Royal Hotel YATSUGATAKE Mercure Yatsugatake & Hokuto Grand Mercure Yatsugatake Resort Spa Grand Mercure Yatsugatake Resort & Spa Hotel Grand Mercure Yatsugatake Resort & Spa Hokuto Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto ## Frequently asked questions ### Is Grand Mercure Yatsugatake Resort & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Grand Mercure Yatsugatake Resort & Spa? > As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Yatsugatake Resort & Spa on 30 Sept 2025 start from £69.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kofu-Hotels-Royal-Hotel-YATSUGATAKE.h11786216.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Grand Mercure Yatsugatake Resort & Spa? > Self-parking is free at this property. ### What time is check-in at Grand Mercure Yatsugatake Resort & Spa? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Grand Mercure Yatsugatake Resort & Spa? > Checkout is at 11:00 AM. ### Are there all-inclusive benefits at Grand Mercure Yatsugatake Resort & Spa? > Some rate plans available at this hotel are all-inclusive. ### Where is Grand Mercure Yatsugatake Resort & Spa located? > This family-friendly Hokuto hotel is located on the boardwalk, 2.8 mi (4.5 km) from Doryu Waterfall, and within 6 mi (10 km) of Kiyosato Highland Park and Seisen Footbath. Hirayama Ikuo Silk Road Museum and Nakamura Keith Haring Collection are also within 9 mi (15 km). Kai-Ōizumi Station is 17 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Yatsugatake Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 154 8 - Good 141 6 - Okay 49 4 - Poor 24 2 - Terrible 10 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 8.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Otieno 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic star gazing ##### Otieno Stayed 6 nights in Aug 2025 ### 8/10 Good #### Kohei 1 Aug 2025 Liked: Property conditions & facilities Disliked: Cleanliness Good for the remaining day to stay ##### Kohei Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sara 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food is always fresh with local ingredients. Never fails to impress us. ##### Sara Stayed 1 night in Jul 2025 ### 6/10 Okay #### Patrick 3 Sept 2025 Liked: Staff & service Breakfast was great! Our floor just needs updating ##### Patrick Stayed 1 night in Aug 2025 ### 8/10 Good #### Sara 29 Mar 2025 Liked: Amenities Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back. ##### Sara Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Daniel 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great with 3 people ##### Daniel Stayed 1 night in Jun 2024 ### 8/10 Good #### 梶崎 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities 受付は待たされたのでもう少し人員配置を考えて欲しい。料理も感動 ##### 梶崎 Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ?? 9 Sept 2025 Liked: Cleanliness, amenities お風呂のエリアが暗すぎて子連れや大人でも身体の不自由な方には危険な所となっています ##### ?? Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Chiaki 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 父、母、子ども３人で宿泊させていただきました。 飲み物やお菓子、漫画、遊戯施設など本当に最高なホテルでした！！お風呂も熱すぎず、ベビー用品が備えられていてとても良かったです！今まで宿泊したホテルで限りなくNo.1なホテルです！また絶対に宿泊させて頂きます！ ![](https://a.travel-assets.com/ugc/hotel-reviews/f0cec28b-e37d-4a8c-92b9-8ac915876329-1757322034606.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ec4024b5-be9e-4943-90e9-a5bb794c54d3-1757322034573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7d4e2ac4-8758-4b2c-ac06-8ce482d89330-1757322035111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chiaki Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Wai Lam 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms is clean and comfy. The Onsen is okay, just too many people go for Onsen at night time. Breakfast is good and lots of choice. This hotel is good for family with kids. Parking spaces is not enough. ##### Wai Lam Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### SHIGEKI 31 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities 部屋の床と、朝食テーブルの下、ゴミだらけ、掃除が不十分です。 ##### SHIGEKI Stayed 1 night in Aug 2025 ### 6/10 Okay #### MINORU 31 Aug 2025 Liked: Staff & service <良かった点> ・ロビースタッフ、レストランスタッフの対応が良く、好印象でした。 ・レストラン会場にトレーを乗せるカートがあって助かった。 <気になった点> ・部屋が下水臭かった…元は古い施設なので仕方ないですが💦 ・部屋の水を入れるボトルが濡れてる状態で準備されててこれは？前のまま？洗ったのか？と気になった。 ・スタッフさんによるかもしれないですが、23時にお風呂が終わりますが、休憩スペースの椅子に座ってたら何も声かけられず電気を消された。 ・朝、お風呂の休憩スペースのドリンクサービスがない。 ・ロビー横のお土産屋さんが、チェックアウトの時間帯にやってない。 ・通常ラウンジ、エグゼクティブラウンジの差がそこまでなく、せめて次の日の朝もエグゼクティブの方は開けた方が、それを選ぶメリットがある。 ・連泊してる人がいる場合は、チェックアウト後からチェックインの時間帯までは、ホテルで何もできないので外で過ごすしかない？ ・夜お風呂で吐いた子の場所が、掃除しているとは思いますが、次の日の朝もそのまま養生されてて、ちゃんと掃除してるのかな？と思った。 ![](https://a.travel-assets.com/ugc/hotel-reviews/b1c93399-a8f0-4414-a225-dc33189d6b4f-1756646677976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/43876f4c-7e63-4bd5-80e7-bdf868150392-1756646678841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3357abd6-0986-41ee-a26f-db88d1268ae0-1756646678686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31397476-55c7-40a4-b777-2293c7379800-1756646678212.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MINORU Stayed 1 night in Aug 2025 ### 8/10 Good #### noriki 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても満足。出迎えがなかったのは少し驚いたが他は最高でした。 ##### noriki Stayed 1 night in Aug 2025 ### 8/10 Good #### Hiroshi 30 Aug 2025 Liked: Staff & service, property conditions & facilities ファミリーにおすすめ ##### Hiroshi Stayed 1 night in Aug 2025 ### 8/10 Good #### HIROSHI 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Some entertainment of Starry sky wad very unique. Food quality was very good. ##### HIROSHI Stayed 1 night in Aug 2025 ### 8/10 Good #### tamayo 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 八ヶ岳の自然に触れられるプログラムがあればなおいいと思いました。 ##### tamayo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### ?? Stayed 2 nights in Aug 2025 ### 8/10 Good #### 常盤 18 Aug 2025 ##### 常盤 Stayed 1 night in Aug 2025 ### 4/10 Poor #### Shohei 17 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities 子供連れには最適だが、費用対効果はイマイチな気がする ##### Shohei Stayed 1 night in Aug 2025 ### 2/10 Terrible #### kentarou 15 Aug 2025 Disliked: Cleanliness, amenities, property conditions & facilities お盆休みに利用したが、シーズン価格だとしても流石に金額とクオリティがあってなさすぎる。 布団を敷くなどはセルフ、子供をメインにしては食事の時間が少なすぎる。 通常価格で行くなら有りかもしれません。 ##### kentarou Stayed 1 night in Aug 2025 ### 8/10 Good #### ?? 15 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### ?? Stayed 2 nights in Aug 2025 ### 4/10 Poor #### naomi 14 Aug 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 和室の布団いがあた ##### naomi Stayed 1 night in Aug 2025 ### 6/10 Okay #### Nagano 12 Aug 2025 Liked: Staff & service, property conditions & facilities 子供向けの施設を謳っているだけあって、夏休みは子供連れで賑わっていました。 子供連れには良いのかもしれませんが、チェックイン待ちのロビーが子供だらけで、うるさい。 フリーの待機スペースで、アルコールもフリーで飲めるのはありがたかったけど、ここも子供だらけでゆっくりできない。 せめて子連れスペース、そうでない方向けのスペースを分けて欲しい。 小さな子供のいる家族には良いホテルでしたが、大人向けではなかったかな。 施設はとても良かっただけに、ちょっと残念に感じました。 ##### Nagano Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities 全てにおいて最高でした。 ##### ?? 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