Title: Kamisuwa Onsen Hotel Shinyu Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kamisuwa Onsen Hotel Shinyu Ryokan with free parking, steps from Lake Suwa Geyser Center ## Photo gallery for Kamisuwa Onsen Hotel Shinyu ![Universal Suite 6F, Non Smoking | Bathroom | Free toiletries, hair dryer, slippers, bidet - Kamisuwa Onsen Hotel Shinyu (Suwa)](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/f972a365.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Universal Semi Suite 5F, Non Smoking | Free WiFi, bed sheets - Kamisuwa Onsen Hotel Shinyu (Suwa)](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/67ea16b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![[Kakei] Japanese Room (8 tatami) Non Smoking | Free WiFi, bed sheets - Kamisuwa Onsen Hotel Shinyu (Suwa)](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/ffcaf63e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Universal Suite 6F, Non Smoking | Lake view - Kamisuwa Onsen Hotel Shinyu (Suwa)](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/399a0cd9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![[Hikarigami] Japanese Room (12 tatami) Non Smoking | Free WiFi, bed sheets - Kamisuwa Onsen Hotel Shinyu (Suwa)](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/501b1e96.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Suwashi Kohan Park, this hotel offers a rejuvenating indoor mineral hot spring (onsen) and massage services. Guests appreciate the in-room WiFi, free self parking, and bike rentals for easy exploration. Visitors consistently praise the helpful staff. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Housekeeping - Air conditioning - Parking included - Free WiFi £152 22 Dec - 23 Dec ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=18577061&PinnedHotelID=18577061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=18577061&PinnedHotelID=18577061&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=18577061&PinnedHotelID=18577061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=18577061&PinnedHotelID=18577061&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=18577061&PinnedHotelID=18577061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=18577061&PinnedHotelID=18577061&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=18577061&PinnedHotelID=18577061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=18577061&PinnedHotelID=18577061&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for \[Hikarigami\] Japanese Room (12 tatami) Non Smoking ![[Hikarigami] Japanese Room (12 tatami) Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/501b1e96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Hikarigami\] Japanese Room (12 tatami) Non Smoking 9.6 Exceptional 7 reviews ### Highlights Air conditioning Fridge TV Hairdryer Bidet Electric kettle Daily housekeeping - Lake view - Sleeps 5 - 5 Single Futons ### View all photos for \[Hikarigami\] Japanese Bedroom (10 tatami) Non Smoking ![[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/3fe37f04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Hikarigami\] Japanese Bedroom (10 tatami) Non Smoking 10.0 Exceptional 5 reviews ### Highlights Air conditioning Fridge TV Hairdryer Bidet Electric kettle Daily housekeeping - Lake view - Sleeps 3 - 2 Large Single Beds and 1 Single Futon ### View all photos for \[Kakei\] Japanese Room (8 tatami) Non Smoking ![[Kakei] Japanese Room (8 tatami) Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/428dc28c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Kakei\] Japanese Room (8 tatami) Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Fridge TV Hairdryer Bidet Electric kettle Daily housekeeping - Mountain view - Sleeps 3 - 3 Single Futons ### View all photos for \[Anei\] Japanese Room (10 tatami) Non Smoking ![[Anei] Japanese Room (10 tatami) Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/1d0e3b1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Anei\] Japanese Room (10 tatami) Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge TV Hairdryer Bidet Electric kettle Daily housekeeping - Sleeps 3 - 3 Single Futons ### View all photos for Top Floor Suite 7F, Non Smoking ![Top Floor Suite 7F, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/49ab3132.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Top Floor Suite 7F, Non Smoking ### Highlights Air conditioning Fridge TV Hairdryer Bidet Separate bath and shower Spring-water bath Electric kettle - 861 sq ft - Lake view - Sleeps 5 - 2 Large Single Beds and 3 Large Single Murphy Beds ### View all photos for Universal Suite 6F, Non Smoking ![Universal Suite 6F, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/3c688b95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Suite 6F, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge TV Hairdryer Bidet Separate bath and shower Spring-water bath Electric kettle - 807 sq ft - Lake view - Sleeps 5 - 2 Large Single Beds and 3 Large Single Murphy Beds ### View all photos for Universal Semi Suite 5F, Non Smoking ![Universal Semi Suite 5F, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/67ea16b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Semi Suite 5F, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge TV Separate bath and shower Spring-water bath Private bathroom Bidet Hairdryer - 592 sq ft - Lake view - Sleeps 4 - 2 Large Single Beds and 2 Large Single Murphy Beds ### View all photos for \[Yamagami\] Twin Beds Room & Japanese Room (8 tatami) Non Smoking ![[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577061/c69cbd5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Yamagami\] Twin Beds Room & Japanese Room (8 tatami) Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge TV Hairdryer Bidet Electric kettle Daily housekeeping - 495 sq ft - City view - Sleeps 5 - 2 Large Single Beds and 3 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Kamisuwa-Onsen-Hotel-Shinyu.h18577061.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Kamisuwa-Onsen-Hotel-Shinyu.h18577061.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.05203%2C138.11276&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-RQxOB8vHc45XigColBkeoOaPLI=) 2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027 #### What's nearby - Lake Suwa \- 1 min walk \- 0.1 miles - Lake Suwa Geyser Center \- 2 min walk \- 0.1 miles - Sanritsu Hattori Museum of Arts \- 5 min walk \- 0.3 miles - Katakura Hall \- 6 min walk \- 0.4 miles - Suwashi Kohan Park \- 8 min walk \- 0.4 miles #### Getting around - Kamisuwa Station - 10 min walk - Nagoya (NKM-Komaki) - 161 min drive #### Restaurants - ‪リストランテ アヴァンツァーレ(Ristorante Avanzare) - ‬2 min walk - ‪くらすわ - ‬2 min walk - ‪いずみ屋 - ‬14 min walk - ‪信州そば 結 - ‬10 min walk - ‪そば処 秋月そば本店 - ‬10 min walk ## About this property ### Kamisuwa Onsen Hotel Shinyu Ryokan near Lake Suwa Located close to Lake Suwa Geyser Center and Suwashi Kohan Park, Kamisuwa Onsen Hotel Shinyu provides an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. Other perks at this ryokan include: - Free self-parking - Japanese breakfast (surcharge), bike hire and a gift shop - A lift and a front desk safe - Guest reviews give top marks for the helpful staff Room features All guest rooms at Kamisuwa Onsen Hotel Shinyu offer comforts, such as air conditioning, as well as Other conveniences in all rooms include: - Bidets, free toiletries and hairdryers - Fridges, electric kettles and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/45000000/44230000/44225700/44225632/ebae169d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hamanoyu Kamisuwa Onsen - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 11 reviews £196 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=44225632&PinnedHotelID=44225632&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/19000000/18580000/18577100/18577062/92ef4def.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tateshina Shinyu Onsen Chino - 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8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=18577190&PinnedHotelID=18577190&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/18000000/17510000/17506600/17506547/7c28e2df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rako Hananoi Hotel Kamisuwa Onsen - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 25 reviews £123 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=17506547&PinnedHotelID=17506547&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849642/a6c17549.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tateshina Tokyu Hotel Chino - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 43 reviews £141 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=9849642&PinnedHotelID=9849642&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/20000000/19850000/19849000/19848975/8b93aa6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumotoya Asama Onsen - Parking included - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 57 reviews £86 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=19848975&PinnedHotelID=19848975&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/6000000/5190000/5183200/5183186/a1eb8473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsumoto Hotel Kagetsu Matsumoto - Hot tub - Spa - Free WiFi - Restaurant 9.0 Wonderful 949 reviews £81 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=5183186&PinnedHotelID=5183186&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, hot springs/mineral springs](https://images.trvl-media.com/lodging/88000000/87810000/87802400/87802389/0786e258.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### aduminoyu onyado nonomatsumoto Matsumoto - Spa - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 232 reviews £57 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=87802389&PinnedHotelID=87802389&HadPinnedHotel=true®ionId=-1&adults=2) ![Main building with private bathroom (2 futon beds), Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/102000000/101030000/101030000/101029999/44af99f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nunoya Ryokan Matsumoto - Free WiFi - Restaurant - Air conditioning - Parking available 9.4 Exceptional 34 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=101029999&PinnedHotelID=101029999&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee ### Things to do - Bicycle rentals ### Family friendly - In-room refrigerator ### Conveniences - Gift shop/newsstand - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) ### Spa - 24-hour public bath - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa services - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Hospital bed - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 5 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility This property accepts credit cards and cash Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hotel Shinyu Kamisuwa Onsen Shinyu Kamisuwa Onsen Shinyu Suwa Kamisuwa Onsen Hotel Shinyu Suwa Kamisuwa Onsen Hotel Shinyu Ryokan Kamisuwa Onsen Hotel Shinyu Ryokan Suwa ## Frequently asked questions ### Is Kamisuwa Onsen Hotel Shinyu pet-friendly? ### How much does it cost to stay at Kamisuwa Onsen Hotel Shinyu? ### How much is parking at Kamisuwa Onsen Hotel Shinyu? ### What time is check-in at Kamisuwa Onsen Hotel Shinyu? ### What time is check-out at Kamisuwa Onsen Hotel Shinyu? ### Where is Kamisuwa Onsen Hotel Shinyu located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kamisuwa Onsen Hotel Shinyu Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 167 8 - Good 76 6 - Okay 16 4 - Poor 5 2 - Terrible 3 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 9.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### CHUNG LING 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend! ##### CHUNG LING Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Verified traveller 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### An excellent stay We had an excellent time here. Own private onsen in room, with a wonderful view of the lake. The food and service was excellent. The hotel is very modern, yet still very traditional Japanese. Would love to stay here again. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Nathan 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beautiful traditional Japanese room and food. The staff were exceptionally kind and patient with us. The view a of Suwa lake was picturesque. ##### Nathan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Yotaro 1 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this place!! ##### Yotaro Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Cristina 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location overlooking the lake. The food at the hotel is authentic. There is also the possibility to rent bikes directly at the hotel. Very polite staff. ##### Cristina Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Tsai 13 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff were friendly and helpful. The food was also good and the pricing is also really affordable ##### Tsai ### 10/10 Excellent #### Gene 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful onsen hotel with top notch service. Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance. ##### Gene Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Wai Yin 20 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family really enjoys the stay. The room is modern and nice. The set dinner is also really great. ##### Wai Yin Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Thomas 20 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it. ##### Thomas Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Alice 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. The hotel has just new renovated. I love the view of the lake. Foods and services are excellent. Would definitely go back if i am in the neighborhood. Parking is also free. ##### Alice Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Max 8 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it ##### Max Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Setsuko 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All staff are friendly and very helpful. Only this hotel offer free coach tour for visiting all 4 Suwa Taisha shrines. very blessed. We enjoyed welcome drink before dinner. Hotspring bath with sauna room, very relaxing. they provid not only japanese yukata roves but also pajamas. Dinner and breakfast were so beautiful and delicious, and they served me a special vegetarian meal. many thanks to the kitchen staff. I strongly recommend to stay lake view room. the view was breath taking. ##### Setsuko Stayed 1 night in Apr 2025 ### 6/10 Okay #### shay 10 Dec 2024 Liked: Cleanliness, property conditions & facilities I recommend to reserve the private onsen and the shuttle around thr city with at least a month of anticipation. We got to use the onsen just once and there wasn't any place for the shuttle. ##### shay Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Lisa 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Had a wonderful Lake view and we were able to enjoy the tatami beds. Staff was so helpful. We needed to leave before breakfast started so they packed us a breakfast! They also arranged a taxi. Lovely stay ##### Lisa Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Andrew 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ☺️ Visited for a trip around Lake Suwa and oh boy, this hotel is something special, I had the private onsen in the room and it was one of the most relaxing part of my trip in Japan. They also offered public a onsen for hotel guests and you can also book that to have that one private. Over all can't recommend this hotel enough, staff was friendly and breakfast was excellent if you want a taste of a traditional Japanese meal. There is also a bike rental right across the street next to Lake Suwa. Bike trip all around the lake is maybe around 4 hours or less. 10/10 Swore I saw a Shrine Maiden with green hair walking around. ##### Andrew Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kaman 20 Apr 2024 Great location that just next to the lake Suwa. Luckily we can enjoy the Sakura on the riverside through the window of our room. The service for breakfast and dinner is good and thanks for the recommendation of the staff, Yu, for going to see the Sakura in a castle park nearby. That’s amazing. ##### Kaman Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Philippe 12 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Extraordinary Satisfying in every way. Staff extraordinary. ##### Philippe Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Edmund 11 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lake Suwa Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely. ![](https://a.travel-assets.com/ugc/hotel-reviews/795E9577C9F00365EA9FAF80FC5D7C80C8C79ECB1683808346288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6AF59EC7B2B2E1BA75BE7E8520015485722759761683808346479.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/186906914A4F51D0DE2B00DBCF299A0CD72272351683808346307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CC1BE82E1F2769F4FCD04B70B7DD826C618E25E81683808346629.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Edmund Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Gin 5 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay at Lake Suwa The location of hotel is right in front of Lake Suwa Park, the like shore is just across the road. A very relaxing vibe in this area. Staffs at carpark and concierge are very friendly and helpful. The interior environment of common area and room is stylish, new and clean. I stayed in lake view room with excellent view of Lake Suwa. Onsen is relatively basic and simple. Dinner and breakfast are good but not very outstanding. Selection of sake is disappointing for an onsen hotel in the city of Suwa, I did expect much bigger range of sake selection with so many famous sake kura in Suwa and Nagano. ##### Gin Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Glenn 30 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Retreat to calm you down The accommodation was better than expected. The internal balcony made the room more usable and it felt larger than we expected. It was lovely to sit on the balcony to unwind and look at the view. The private dining experience (i think this is standard for those choosing the 1/2 board option) was a highlight. Course after course delughted us. The wait staff were excellent, very attentive and explained things well to us. Their patience was amazing, given our poor to non existent Japanese. It is styled as a health retreat with menus chosen to be healthy and it has facilities such as the very pleasant onsen. highly recommend a stay here. ##### Glenn Stayed 2 nights in May 2024 ### 10/10 Excellent #### ALEXANDER 21 Sept 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Magical place for Your Name fans This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to help you out. Don't worry if you don't speak Japanese! Top tip: if you speak "tourist level" Japanese like me, at dinner, just use English. They have English menus with descriptions of the food and an English speaking staff member will attend to you. I didn't do this, and the staff member passionately explained the origins of the appetisers. I understood almost none of it, and felt very guilty afterwards for letting him speak! After a lovely dinner and relaxing soak in the Onsen, I watched Your Name in front of the lake view. If that sounds perfect to you, do yourself a favour and go! On the way out, I mentioned to a lovely staff member that I came because of Your Name, and she recommended visiting Tateishi Koen before I left. If you're reading this: thank you so much for being thoughtful and recommending that. It was nothing more or less, than a breathtaking view. Fantastic Ryokan in a fantastic location. ![Breakfast](https://a.travel-assets.com/ugc/hotel-reviews/C8AC5C80A24E268091FD1CC3285DB523BC790E7D1695296195271.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shabu shabu course](https://a.travel-assets.com/ugc/hotel-reviews/D7D8139837E3F67B8F5C98161077E3E2EA1A1FD41695296195125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Appetisers](https://a.travel-assets.com/ugc/hotel-reviews/F51B4EDC5949E5E3C8CA20F188DCFF291E84642C1695296195174.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Your Name in front of the lake view. ](https://a.travel-assets.com/ugc/hotel-reviews/B8E659B0992625B17D080FB8847BA588138F0B091695296195330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALEXANDER Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Yuna 26 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities とても清潔感があり、ゆっくりできました 紅葉も楽しめてよかったです ##### Yuna Stayed 1 night in Nov 2025 ### 6/10 Okay #### ?? 14 Nov 2025 全体に良かったと思いました。 しかしながら宿泊費から考えると普通になると思います。 ##### ?? Stayed 1 night in Nov 2025 ### 10/10 Excellent #### yuuji 30 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities 客室は綺麗でスタッフ対応、料理、眺望も満足してます。 ##### yuuji Stayed 1 night in Oct 2025 ### 10/10 Excellent #### ?? 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 旬な地元食材をたっぷりで美味しい。レイクビューは最高！お風呂に浸かりながら見る信州の山々がとても綺麗でした。スタッフさんの応対も最高ですよ。 ##### ?? 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