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"Very busy at breakfast. Unfortunately coffee machines not working so long ques. Chef at egg station a little slow. All staff were wonderful and both our rooms were great. "

"Fabulous included breakfast. Close to shops and restaurants. Five minute walk from St. Stephens Cathedral. Short walk to the Danube."

"Staff were lovely. Glass doors to bathroom with mirror door frames that reflect the toilet are unfortunate. Great location."

"Lovely staff and the comfiest beds I've ever slept on in 20+ European countries"

"Staff"

"The property was modern, well appointed and well maintained. The staff were helpful, the room clean & quiet and the bed very comfortable. The hotel's central location made it quite convenient to explore the downtown area. We would definitely stay here in the future."

"I needed a shower not a tub… the pillows were terrible…the hotel was kind of outdated."

"I had a disappointing and somewhat unsafe experience during my stay. The shower floor was extremely slippery, which caused me to fall twice. I requested a shower mat from the front desk on two separate occasions, and each time I was told someone would bring it, but it never arrived. This lack of follow-through was frustrating and concerning, especially given the safety risk. On a more positive note, the breakfast was acceptable, but the options were limited and not very healthy. Overall, the lack of response from staff regarding a basic safety request significantly impacted my stay. I hope the hotel improves both its responsiveness and guest safety measures."

"The property is very well located."