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"Excellent service, friendly and professional staff, room with scenic view"

"The location of this property directly in the lakefront was amazing and offered a beautiful view of the lake from the room. The facility is rather dated overall, but the room was clean and stocked with everything we needed for the stay. The parking lot was convenient and free. Another convenience was the hotel's location in front of the tour boat departure point. The only area of disappointment was that the building was very loud, and by 6am or so, we could hear all the activity around the building quite loudly, such as doors being opened and slammed shut. Perhaps this was because our room was in front of the pantry room (which I guessed was the kitchen?). Other than that, this was a good stay and a good value for the price."

"Great staff. We arrived prior to check-in and left our luggage with the front desk and they delivered the bags to the room before we arrived. Extremely convenient to JR Hokuto Station. Great ramen at on-site restaurant on first floor."

"The room is a little dated but otherwise super clean and spacious. Another disappointment is thst the hotel only have shower in the onsen which many guests may like the experience but better if the hotel can consider shower room for people who wants privacy. Anyway, still I would recommend this hotel."

"Excellent "

"It was clean and quite. We were in ND out quickly as we were catching the morning train. "

"a bit isolated from the town,but worth to check out"

"A really clean hostel that provided a clean set of towels and toothbrush set. There’s a curtain for each bed so I had privacy. Even if it’s full house, there was ample space for luggage. There’s a comfy lounge area with water dispenser for me to chill. Don’t forget to try the curry rice. It was exceptionally good and slightly different from the regular Japanese curry. Toya lake was just across the street and the famous Waseimo store was right in front of The Toya. Two combi stores nearby if you like to get snacks. "

"Loved traditional styled Japanese hotel. Have read bad reviews saying staff don’t speak English and are not friendly, but that is not fair. They might not speak English (but are they obligated to speak English? No!), but we found them very polite and sweet. Before you complained, check your manners. The price included breakfast and dinner. The dinner was traditional and it was so much! Breakfast was a buffet style. Delicious! We heard that they grow some of vegetables they serve. We love everything about th"