"The location is perfect, close to attractions a short walk away from Hoan Kiem lake area. The staff are so helpful, giving useful tips. The room has everything you need. A comfortable stay. Would recommend."
"The location is perfect, close to attractions a short walk away from Hoan Kiem lake area. The staff are so helpful, giving useful tips. The room has everything you need. A comfortable stay. Would recommend."
"What an absolute gem this hotel is, tranquil, beachfront and amazingly attentive staff from the minute we arrived to the minute we left. The in-house spa is a must and so accommodating. Food is great, service is exceptional, couldn't fault anything. Would go back again and again !"
"What an absolute gem this hotel is, tranquil, beachfront and amazingly attentive staff from the minute we arrived to the minute we left. The in-house spa is a must and so accommodating. Food is great, service is exceptional, couldn't fault anything. Would go back again and again !"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
Efficient and customer focused. They offer airport transfer all day log almost.How do they not have 5 stars... I would have stayed there during my holiday had it to been so far
miloud
Reviewed September 16, 2024Reviewed September 16, 2024
Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.
Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.
The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!
The customer service at this hotel was impeccable. It was in a great location in a quiet neighbourhood, which suited us. It was a two minute walk from Gaiemmae metro station which is on the very handy Ginza line. The staff went above and beyond to help us with our questions and phoned onward hotels for us when we had questions. The room was clean and had excellent amenities. Thoroughly recommend!
We stayed for one night while transit. Free shuttle between terminals and then to the hotel so I didn't have to have local currency on me. I used both room service and laundry service; service was perfect and staff was very polite. I was wondering if it's worth getting out of airport when there is under 24 hours but yes, it was totally worth it, and I would do it again:-)
We stayed for one night while transit. Free shuttle between terminals and then to the hotel so I didn't have to have local currency on me. I used both room service and laundry service; service was perfect and staff was very polite. I was wondering if it's worth getting out of airport when there is under 24 hours but yes, it was totally worth it, and I would do it again:-)
Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.
Would stay again. The staff were so helpful and nice. Great coffee from the machine and nice to have it on the terrace in the morning. Useful toiletries to pick up at the desk. Comfortable bed. Fridge kettle etc everything you need for a city break.
alexandra
Reviewed October 27, 2026Reviewed October 27, 2026
Hotel was pretty decent. My only complaint is that I wasn’t allowed to swim in the pool as I didn’t have a swimming cap. Yet you can go in the hot/cold pools naked…
Hotel was pretty decent. My only complaint is that I wasn’t allowed to swim in the pool as I didn’t have a swimming cap. Yet you can go in the hot/cold pools naked…
I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...
I stayed here for my first 3 nights in Tokyo. The hotel is modern, clean, and located about one minute's walk away from a subway station. The staff were friendly and helpful. The staff spoke limited English (just as I speak limited Japanese) but did their best to help; I used Google Translate a few times, which helped both I and the staff. I had breakfast one morning and opted for the Western style buffet; the food wasn't served particularly warm, however, in the dozen or so Japanese hotels that...
Hanoi Royal Premium Hotel ensured our pitstop in Hanoi was completely stress-free. The location is right in the heart of Hanoi, making it very easy to get around.
The staff were incredibly welcoming and helpful, especially when our flight changed and we needed to book an extra night. They were so accommodating that they even had our new room ready early before we checked out of the first one, making the transition completely seamless.
Overall, a lovely hotel that I would absolutely...
Hanoi Royal Premium Hotel ensured our pitstop in Hanoi was completely stress-free. The location is right in the heart of Hanoi, making it very easy to get around.
The staff were incredibly welcoming and helpful, especially when our flight changed and we needed to book an extra night. They were so accommodating that they even had our new room ready early before we checked out of the first one, making the transition completely seamless.
Overall, a lovely hotel that I would absolutely...
Trae
Reviewed September 27, 2026Reviewed September 27, 2026