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"Airport shuttle takes awhile once you call. Waited 40 min to get picked up. Room 213 has lukewarm water for the shower. Spoke to counter twice said they would notify maintenance. No change in water temperature. I believe shower valve is broke. Have a coffee maker but no coffee for the fancy Keurig. It is a great location."

"My kids and I enjoyed our stay! Everything was clean and looked great. Staff was very friendly."

"Staff was friendly, breakfast- had coupon for $10 off. Nice gym That’s the pros. Now the cons: took 3 attempts, the last being ugly, to get room cleaned. So went for 5 days without new towels, 4 days no coffee. No coffee available downstairs in main area, just water. No microwave in room- only 1 in hotel on the 3rd floor. Needless to say, this hotel is nice upon entry, but very dated rooms. Service was lacking, people not doing their jobs for housekeeping. I won’t stay here again. Disappointed after the price I paid for a 10 night stay."

"Plenty of parking. Area is a bit to be desired but thats not the fault of the hotel. Great bar and restaurant. Modern, cozy rooms. "

"Very comfortable place for a stay friendly staff"

"Yes"

"Wouldn't let me check in because my friend didnt have ID. I was paying, I had my ID, I dont see it being an issue. Puffin was my go-to, Ive stayed there many times, probably wont be booking with them again"

"The best least expensive hotel in Anchorage and right across the street from the train"

"Breakfast had a huge variety of options and they were all good!!! I loved all the little activities we could do on the property even in the off season. My husband enjoyed the games in the lobby and the pool table. Would definitely stay again."