Des Plaines Holidays from £1,000

Room had many little things wrong that added up. Shower pressure was poor on hot water but blasting when cold. Bathroom door didn’t slide all the way close. Light in front entryway didn’t turn off. Makeup mirror light did not work. Dresser drawers were uneven and not smooth to close. Staff told us about discount at American Girl Doll store but when we went there they ask several managers and we were informed we were given misinformation by the hotel staff.

The staff was friendly and helpful. They let us check in early, and I got an upgraded room. Very nice property, I would stay here again.

This location is ideal for families. The amenities provided are exceptional, scoring a perfect ten out of ten. It offers ample space for a family, including two bathrooms, which was greatly appreciated by my children. The property is well-equipped to ensure a comfortable stay. My only reservation pertains to its distance from Michigan Avenue and the Riverwalk, necessitating a vehicle to access these popular destinations. Otherwise, the experience was flawless.

Great service

We had a great stay at Level. I think it’s a really good option for a longer trip, especially if you want more of an apartment-style setup and a convenient location. The staff was amazing from start to finish and truly made the stay stand out. Everyone was kind, helpful, and welcoming, and the service alone would make me come back. The location is also very convenient and worked well for getting around Chicago, especially if you don’t mind doing a bit of walking. For our family, I think it felt a little more geared toward professionals or longer stays than a traditional family hotel, but overall we had a very positive experience. If you’re staying in Chicago for more than a couple of nights and want something comfortable and convenient, I would definitely recommend it.