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Great location and property. Wish it was warmer when we were there to really enjoy the outdoor pools.
Andrew Thomas
Stayed 6 nights in May 2024
Response from Customer Service on 21 May 2024
Andrew, thank you for your kind words about Laguna Cliffs Marriott Resort & Spa! We're delighted that you enjoyed our location and property. Hopefully, you can visit us again when the weather is warmer to fully experience our outdoor pools. We're looking forward to welcoming you back.
Faye, the team at Laguna Cliffs Marriott Resort & Spa is thrilled that you had such a positive experience. We're looking forward to welcoming you back for another exceptional stay!
Our first time booking here as a family and it was a great place to stay for mother's day weekend. Great for families as they have separate rooms specifically for families or a getaway!
Matthew Daniel
Stayed 2 nights in May 2024
Response from Customer Service on 13 May 2024
Matthew, we're thrilled to hear you enjoyed your first stay at Laguna Cliffs Marriott Resort & Spa, especially over the Mother's Day weekend. It's wonderful that our family-friendly accommodations met your expectations. We appreciate your kind words and look forward to welcoming you and your family for another memorable getaway in the near future.
No self parking is a challenge to get things to/from the car. Waited close to 30 minutes to get my car one morning - no apology….
Thomas
Stayed 3 nights in Apr 2024
Response from Customer Service on 5 May 2024
Thomas, it's great to hear you enjoyed your stay at Laguna Cliffs Marriott Resort & Spa. We acknowledge that you encountered challenges related to our parking service and awaiting the retrieval of your car. Your patience is truly appreciated, and we will take your comments into consideration to improve our guest experience. Looking forward to welcoming you back on your next visit.
Thanks for the perfect rating, Dyana!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Laguna Cliffs Marriott Resort & Spa.Have a wonderful day!
Hrachya, we regret to hear about your experience with our front desk. Our team members are usually known for their courteousness, and we're sorry this wasn't the case during your stay. Your feedback will be used as an opportunity for improvements. We hope to have a chance to make your next stay a positive one.
Alvin, thanks for taking the time to share your experience. We're glad to hear that your stay at Laguna Cliffs Marriott Resort & Spa seemed to suit your needs. We hope to have the opportunity to welcome you back for an even better experience next time.
Noisy. At midnight they were dismantling an outdoor event right outside my window.
Maureen
Stayed 1 night in Apr 2024
Response from Customer Service on 14 Apr 2024
Maureen, thank you for choosing Laguna Cliffs Marriott Resort & Spa and sharing your experience. We truly value all guest feedback. We regret to hear about the disturbance during your stay, especially due to late-night activity related to an event. Our aim is to provide a relaxing environment for all our guests, so we appreciate your patience. This feedback will certainly be taken on board to ensure we minimize potential noise disruptions in future. Despite this incident, we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
Armen, we're thrilled to hear you had an excellent experience at Laguna Cliffs Marriott Resort & Spa. It's our aim to provide a memorable stay for our valued guests like you. Thank you for sharing your feedback and we hope to serve you again soon.
Michael, we're thrilled to hear about your positive experience at Laguna Cliffs Marriott Resort & Spa. It's wonderful to know that our team members left a lasting impression on your stay. We're looking forward to welcoming you back for another memorable visit soon.
A little speedy but worth it. The staff were great. The restaurant and bar were very nice and convenient.
Kelly
Stayed 4 nights in Feb 2024
Response from Customer Service on 6 Apr 2024
Kelly, it's a delight to know you found your stay at Laguna Cliffs Marriott Resort & Spa to be worth it. We're thrilled you appreciated the convenience and ambiance of our restaurant and bar. It's also wonderful to know our team members made a great impression on you. We hope to welcome you back for another enjoyable experience.
6/10 Okay
Daniel
Travelled with family
3 Apr 2024
Disliked: Amenities
Just OK. Beds uncomfortable and pools poor at best. Won’t book again.
Not much has changed since last stayed here 25 years ago. Marriot has done a great job keeping the property fresh and updated. I only use hotels to sleep in so as long as they are clean, the showers work, and the beds are comfortable and sleepable I am happy. They check all those boxes
Beautiful views, clean rooms, wonderful kiddie pool for little ones and sprinklers. Walkable to the Dana Point Harbor.
Lauren
Stayed 1 night in Mar 2024
10/10 Excellent
dawn
17 Mar 2024
dawn
Stayed 1 night in Mar 2024
Response from Customer Service on 6 Apr 2024
Dawn, thank you for rating your stay at the Laguna Cliffs Marriott Resort & Spa. We appreciate your feedback and can't wait to welcome you back in the future.
The staff was friendly & helpful. Beds could have been softer, but they were fine. We were initially placed in a king bed ocean view room but it didn’t have a balcony, so we asked to switch to another room for the second night and they accommodated us. Very helpful. It was a great stay.
it's a nice hotel with beautiful views. clean. friendly staff. just wish they would say the parking price in advance and had the option to park elsewhere if we choose to. the price was outragouse!
Beautiful place. A bit of a money trap with resort fees and mandatory valet parking at close to 50.00. You can park on the street but it’s limited time parking g. If there was a parking lot we could t find it.
Overall we really liked the resort. Great staff, incredible views.
Susanne
Stayed 4 nights in Dec 2023
6/10 Okay
Jessica
26 Dec 2023
Jessica
Stayed 3 nights in Dec 2023
10/10 Excellent
Boris
Business traveller, Travelled with family, Travelled with group