All Hotels by The Hoxton Hotels in Custom House - 2026 Updated Prices

Copthorne Tara Hotel London Kensington

10/10 Excellent

"Rooms were clean and staff were courteous and helpful. Breakfast was okay for the promotion price at the time. Location was convenient with good shopping access and very close to metro with convenient train lines. "

Royal National Hotel

8/10 Good

"Bring a portable fan. We knew there wasn't air conditioning, but there was no air flow and the windows barely opened. The lifts are also slow and small. Otherwise than that, it was a great stay. Very good breakfast, quick service, staff were I credibly helpful and available. I left glasses behind d and they mailed them to me. Very pleased with their service and my experience."

Otherwander Soho Pod Hotel

10/10 Excellent

"I had a great stay at Otherwander and I will absolutely stay here again when I next find myself in London! I loved how comfy the bed was and the facilities were super clean. The following are my minor nitpicks: -The QR scanners across the hotel are quite inconsistent -The cost of renting extra towels felt quite steep to me (£5 a towel) but this may be standard in London? Where I'm from, extra towels are usually free so I wasn't expecting this -The pods could benefit from extra soundproofing. If anyone is in the hallway they can be heard walking and talking from inside the pods. The pod doors need to be shut quite firmly, and I felt very conscious about leaving my pod at certain hours incase I woke people by shutting my door. -The pods could benefit from one extra shelf. The existing shelf and storage pocket (on the left side) get completely full with 1 very small suitcase, 1 pair of shoes and a bottled drink. I understand that this may be to encourage you to use their luggage storage facilities, but I really prefer the privacy of being able to store my belongings with me at all times. -The shower rooms would benefit from a shelf to pop toiletries on for people that have difficulty bending to pick them up, however the hotel does provide free shampoo and shower gel in holders on the wall, so this only applies to personal toiletries -The thermostats in the pods can't be lowered below 19c, I like sleeping cold so this was a bit saddening on the 30c days during my stay"

Park Plaza London Westminster Bridge

8/10 Good

"proximity is great. Soap was not filled."

The Tower Hotel, by Thistle

8/10 Good

"Dated lobby and rooms but clean, front bar and restaurant much more modern"

Strand Palace Hotel

8/10 Good

"The hotel is solid, well-located and a bit ordinary. Breakfast is a bit meh. BUT - we were travelling with a wheelchair and the place is wonderfully accessible and the hotel staff super helpful. The accessible room was excellent. As some reviewers have noted, a large powerchair might have trouble with the elevator, but even so i think you could make it ;) we had a small powerchair and it was no trouble. All in all a lovely stay - if I were alone I'd still probably pick a quirkier hotel, but for an accessible option 10/10."

The Royal Horseguards, London

10/10 Excellent

"Excellent hotel, great service, breakfast was fresh and service great. Location was also excellent."

Park Plaza London Riverbank

10/10 Excellent

"I usually don’t write reviews, but our experience at this hotel was so great that I felt I had to share it. London was the last stop of our European trip after visiting three other countries, and because of our schedule, we booked this hotel at the very last minute. From the moment we arrived, we were welcomed by Selin at the front desk, and she was absolutely wonderful — so friendly, kind, and helpful. Since we had two separate reservations, she went out of her way to email her manager, Sophie, to make sure everything was arranged smoothly and that we wouldn’t have to move rooms after our first reservation ended. The next morning, we met Sophie, and she was just as amazing. She personally took care of everything and made sure our stay was comfortable. The location of this hotel is perfect! The staff are incredibly friendly, the bar and restaurant are great, and the cleaning team did a fantastic job keeping our room fresh every day. Having a washer and dishwasher in the suite was a huge bonus after traveling for almost a month! We also arrived during the European heat wave, and the hotel provided plenty of bottled water every day, which was such a thoughtful touch and really appreciated. A big thank you to the whole team for making our stay so enjoyable. I would definitely recommend this hotel and would happily stay here again! 😊"

citizenM Tower of London

10/10 Excellent

"Good price for London. Great location. Overall happy environment from guests and staff"

Room 1

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Top Custom House Hotel Reviews

Copthorne Tara Hotel London Kensington

Royal National Hotel

Otherwander Soho Pod Hotel

Park Plaza London Westminster Bridge

The Tower Hotel, by Thistle

Strand Palace Hotel

The Royal Horseguards, London

Park Plaza London Riverbank

citizenM Tower of London

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Check prices for these dates

Top Custom House Hotel Reviews

Copthorne Tara Hotel London Kensington

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