Search Resorts in Crossville - Harriman

"WARNING: This hotel is under transition from what appears to be either an extended stay hotel or halfway house to a (possibly) functioning hotel. There are only a few rooms that weren't occupied with long term residents or under renovations. The lobby is NOT functioning with no signs directing guests to where they can check in, so I wandered over to the other hotel's lobby. The hotel overall looks very rough! The desk was not attended and no one arrived within a reasonable time frame after the door buzzer announced my arrival. I had to call for assistance. While I was checked in, the staff member was not friendly or helpful. When I got up to my room on the third floor with my luggage, the key cards did not work! Even after they finish renovations, I probably won't stay there again. This stay was so far from the standard I've come to accept from a Hotels.com stay."

"Very nice stay for my 1 night in Memphis. "

"Very clean"

"It was great!! Everything went well! All enjoyed"

"My stay here was absolutely awful. I specifically requested a first-floor room when making my reservation, but upon arrival I was placed on the third floor. I was told there were no first-floor rooms available, despite the parking lot being nearly empty. During my five-day stay (Monday through Friday), I received no housekeeping or room service at all. On top of that, the air conditioning in the room did not work properly the entire time, which made the stay extremely uncomfortable. To make matters worse, on the final day, the TV stopped working completely due to what appeared to be a cable or internet outage—so no television either. For the price paid, this was completely unacceptable. The breakfast was also very disappointing—exact same low-quality options every day: turkey patties, artificial eggs, and waffles. Overall, this was not even close to a good hotel experience. There are far better places to stay. I would not return."

"Breakfast was fine"

"Terrible shower and put in a handicap room where the bathroom floor is rhe samw as the shower floor, nothing you have to step over. No phone in the room and workers behind the counter were always outside the doors smoking. I wouldnt recommend this place"

"This home was so nicely stocked and maintained! The views were great and relaxing, we’d definitely recommend this house!"

"We didn't eat breakfast there because everything was dirty.The room had brown stuff all over the walls and it wasn't stained. The bathroom was clogged with hair. If you like, I have pictures, it was absolutely disgusting."