Search Hotels by Macdonald Hotels in Cranleigh from £99

"Excellent customer service. Front desk check in gentleman was fantastic "

"Great location within the airport (before security), amazing soundproofing we really didn’t hear any noises from outside, couldn’t tell at all that you were within an airport. Comfortable bed, only downside was the wet room which meant everywhere was wet after taking a shower."

"Lets get the good things out of the way. Firstly, the beds were lovely and comfy and we slept well in them, the night was peaceful with no noise from other rooms, the gentleman on reception very swiftly sorted out an issue that we had with the room which I will get to shortly, we loved the amenities in the room (kettle, hair dryer, fridge, iron and ironing board, great TV and lots of lighting options with lamps etc). Also a view of the river. However, we booked a family room for 2 adults and one child, so three people and when we got to the room, it was only set up for two so I call down to reception to sort the issue out. The phone was not answered so I had to go downstairs and find the receptionist who swiftly sorted the problem. The room on first impressions looked clean but on closer inspection we found a fair amount of rubbish had been left by previous guests which I think was easily visible (toy packaging sticking out from under one bed and McDonald's sauce packet and bottle lid under the other) and some sweet wrappers on the floor near the bed, the desk was wobbly and will fall apart when being leant on, there didn't seem to be any central heating and there was a questionable portable heater, the shower head in the bathroom was dirty/rusty and the taps needed better cleaning. I feel that a bit more attention to detail is needed and this hotel would be a 10/10 but at the moment I would rate it a 6. Also checkout is at 11.30 not 12pm which i feel is normal for a hotel"

"Bit noisy on the road opposite, I think the windows need more soundproofing."

"Lovely hotel clean friendly and just great "

"Fantastic resort, modern and in a great location Will definitely return."

"Great location if flying from Gatwick South terminal. Room was a good size clean and comfortable. We had access to executive lounge which was a bonus(king executive room) and breakfast in the main restaurant was very good with a buffet with lots of choice. Will definitely stay again if flying from Gatwick"

"I don’t know why I always drove to Gatwick in the middle of the night when I could have stayed in Hampton. North Terminal, right next to the easyJet baggage drop-off. Beautiful, modern room. Comfy bed. Nice buffet breakfast. First time, but definitely not the last."

"Staff were very welcoming The room was spacious and clean "