Coyaba River Garden

Loved it so perfect for a calm vibe in Negril. Came for my 22nd birthday.

Excellent Resort, especially all the excellence club amenities

Some staff are not friendly. In the dining area a waiter was quite rude, demanding for me to say please before serving me. The representative who booked me for the Spa was quite resourceful and professional. However on arrival for the treatment I did not get a robe, I was not offered a locker and when I asked I was told I would get it later. I was told that there were amenities that I could make use off no one walked me through these amenities. I think there should be a routine process in place as the persons there seem to be no order. The person who sent me around told me the name and I gave that name yet that person was not aware and refused to assist me. I stopped waiting with my bag and no one offered me a place to put my bag. I was not pleased with this at all. I spoke with the supervisor who apologized and advised that they will address same in their meetings.