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Reviews of Grand Hotel Courmayeur Montblanc by R Collection Hotels

5 out of 5
Grand Hotel Courmayeur Montblanc by R Collection Hotels
Strada Grand Ru 1, Courmayeur, AO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 174 reviews" "
Rating 8 - Good. 47 out of 174 reviews" "
Rating 6 - Okay. 14 out of 174 reviews" "
Rating 4 - Poor. 3 out of 174 reviews" "
Rating 2 - Terrible. 2 out of 174 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Feb 2024
Response from The Management GHC Mont Blanc on 17 Feb 2024
Dear Jean-Philippe,Many thanks for your review!We are glad you enjoyed your stay with us.We hope to welcome you back in the nearest future.

10/10 Excellent

Norah

Stayed 2 nights in Jan 2024
Response from The Management GHC Mont Blanc on 27 Jan 2024
Dear Norah,Many thanks for your kind review.We are happy you enjoyed your stay with us!Hope to welcome you back in the nearest future.Best wishes!

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star service
Excellent service, friendly and helpful staff and a 5 star breakfast. My wife and I had a 2 night stay for a ski weekend - the shuttle car to the slopes was efficient and quick. The spa was most welcome after a hard day on the slopes!
Stayed 2 nights in Jan 2024
Response from The Management GHC Mont Blanc on 24 Jan 2024
Dear Mr. Jake,Many thanks for your kind review.We are so happy you enjoyed your stay with us!Hope to welcome you back in the nearest future.Best wishes!

2/10 Terrible

Mostafa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel has no respect for Orbitz Platinum and should be removed from VIP list. I could select other hotels at cheaper price. I selected this hotel because orbitz advertised this hotel as a VIP benefit hotel. I paid over 300 dollar/night for a room but I was given a room which had a view of someone's backyard and a playground. The room also had no AC. The room was hot and humid. The room was also noisy as children were playing all the time next door. Being orbitz platinum we requested a room upgrade or same room with a nicer view. The front desk staff were really nice and wanted to do the upgrade as there were availabilities. Next morning during the breakfast time we also noticed the whole breakfast area was empty. The manager refused the room change without any logic or reason. Certainly the person has issues or has no respect for clients. The hotel group should be aware of this type of managers who brings no good to the business. I have been traveling to italy for last 16 years, and this is the worst hotel management I have ever seen. The manager was so disrespectful, even refused to talk to us personally. The room was so awful and experience was so bad that we decided to leave the hotel.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel. Lousy Service.
Beautiful hotel. Snotty people working there. I booked 2 rooms last minute. A double bed for one person, and 2 twins for 2 people. This clearly confused the hotel staff. They didn’t separate the beds & when they did, only sheets, no duvets. Beautiful pool & sauna. Deck needs sanding as one girl got a large nasty splinter. Good location up the hill & through a park from the main area. No whirlpool unfortunately. Ok breakfast. Definitely not 5 star. More like 4. Service 2 stars.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sherry, Racine

Stayed 2 nights in Jun 2023

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The good - 1. The last minute price was fantastic, especially at this time of the year (end of December) 2. Hotel is beautiful, bar is great and live piano music is fun 3. Breakfast is fabulous, never ending options. We would heavily recommend, however, to add vegetables to the buffet. 4. Mountain view - you can see Mont Blanc (Monte Bianco) a spit away and it's breathtaking. 5. Hotel will drop you off and pick you up as often as you'd like in the heart of the town, which is literally a 10-15 minute walk. So although not necessary, this was super considerate of them. The not so good - 1. Dinner prices, both a-la-cart and the Menu are disturbingly expensive, and the vegetarian/vegan options are almost non-existent 2. We have NEVER been in a 5 star hotel that limited 1 hour of spa/pool use to its guests. This was rather shocking, but we tried to make the most of it.
Stayed 2 nights in Dec 2022

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and they were very courteous and professional. Always in a great mood. Going above and beyond to make our stay enjoyable and help us with all our needs such as dinner reservations, transportation to the ski lift, etc. Their van dropped us off and picked us up anywhere in town we wanted. Making moving around super easy in this town with almost no parking availability if you have your car and very little public transportation. I would not only recommend this hotel but I will for sure book with them in the future.
Stayed 6 nights in Jan 2023

8/10 Good

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Room wasn't facing the mountain but facing a park. Which was busy due to the warm weather, up until late at night. So noisy! Breakfast was nice. Spa facilities nice. Easy walk into center of town. Staff was helpful
Stayed 2 nights in Jul 2022

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the staff were very friendly and helpful. There was confusion about the “complimentary spa services”. We though that included treatments, but it was only complimentary for access to the spa. At least the massages were good even if they were not included.
Stayed 1 night in Jul 2022

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 5* luxury hotel
Fantastic stay at the Mont Blanc Courmayeur from arriving to leaving nothing to fault it. Very attentive staff, great rooms and facilities, lovely- but expensive bar- suppose it is 5* so expect 5* prices. Fab breakfast and great spa. We will return next year for maybe longer so we can take the Skyway to the top of Mont Blanc in between skiing .
Stayed 5 nights in Feb 2022
Response from AU on 21 Feb 2022
Thank you for your super feedback Really appreciated and shared with all our team Hope to see you soon again Regards

10/10 Excellent

louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time visit.
We really enjoyed our stay , thanks to really friendly and helpful staff and lovely clean rooms. Breakfast good , nice fresh fruit and pastries although could offer pancakes / omelettes as well as the buffet. Spa really nice and well managed considering covid regulations mean booking etc , but we always got a nice hour there. I think the hotel has potential to improve ( we didn’t eat dinner there as we saw it didn’t have great restaurant reviews ) but on the whole we all really enjoyed it and I would like to go back.Thanks to the really earnest staff.
Stayed 7 nights in Feb 2022
Response from AU on 21 Feb 2022
Thank you for your super feedback Really appreciated and shared with all our team Hope to see you soon again Regards

10/10 Excellent

Roberto Antonio

Stayed 1 night in Feb 2022
Response from AU on 16 Feb 2022
La ringraziamo per la preziosa recensione che estendiamo a tutto il nostro personale

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from AU on 17 Sept 2021
Grazie per la splendida recensione che condividiamo con tutto lo staff

8/10 Good

Fabrizio

Stayed 4 nights in Jul 2021
Response from au on 17 Sept 2021
Grazie per la splendida recensione che condividiamo con tutto lo staff

10/10 Excellent

Francesco, London, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Grand Hotel Courmayeur for just one night but very much enjoyed it. The hotel is new and in top condition, room was large and very clean and with a beautiful view of the mountains. Staff was friendly and helped out with all my requests. Only small negative note is the breakfast which isn't really "5-star", plus the fact that you have to pay for some normal extras like eggs and orange juice.
Stayed 1 night in Sep 2020
Response from AL on 29 Dec 2020
Dear Francesco Thank you for your kind review, regarding breakfast, we offer a regular breakfast with an extra card or the premium breakfast with no charges. we suggest to book our premium program to avoid that kind of issue in the future. We remain at your disposal for any further assistance Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location and very clean
The pool/spa while nice has very limited hours not sure why, maybe the management can enlighten us. All that money spent on the spa and it is only available a few select slots a day you can use it. Maybe if just the pool was open longer it would be better? The rooms are very clean and very comfortable, however I have to agree with other reviewers on the breakfast. €8 for a spremuta (Freshly squeezed orange juice) is ridiculous. Before the management say this is normal I have stayed in countless 4 and 5 star hotels across Italy and other hotels in the Italian Alps and freshly squeezed orange juice has never been charged for.
Stayed 1 night in Sep 2020
Response from AU on 15 Sept 2020
Dear Guest two times we have tried to send a detailed answer but its seam the reply was maybe too direct. Please note that all information and the Spa's rules are available on our website "SPA section" the same information is also inside the room directory available in each bedroom As well inside the room key holder as well the staff in the reception has informed you to contact the SPA department to fix the entrance. Regarding the time to spend inside the SPA, please note that we offer a shift of 2 hours per guest per day first, because we won't guarantee maximum comfort to enjoy the SPA Second, because it's not possible to fit more than 20 people per shift. third, because of the COVID, access and disinfection need to be frequent. Regarding buffet breakfast, we offer all food available on the buffet free of charge, the extras are available in a specific and clear card. Guests can upsell to PREMIUM programs and get all these extras included. Please note that we follow the same standards of major luxury hotel brands. The charge for fresh orange juice it's not strange, it's normality. in any case, we are at total disposal for further information. Post stay service

4/10 Poor

SMelo, Courmayeur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is nice and the rooms are ok. Unfortunately the lady at check in was very unprofessional not welcoming gave us wrong information and told us that all restaurants in town including the one in the hotel closed at 10 which was not true. We had to Rich to town and realizes restaurants were still serving.
Stayed 1 night in Jul 2020
Response from Hotel on 19 Jul 2020
Dear clients , Thanks for your review. We are sorry that our staff seemed rude to you, but the management checked all the passages happened with the front desk yesterday night and on. We reconstructed the details and facts as following: First of all when you arrived at 10.45 pm, the reception desk was just about to finish a telephone call with one of our guests. You waited for maximum 3 minutes seated in our hall and then we welcomed you. You had a reservation for Comfort Room with Expedia without free entrance in the spa. We gave you a free upgrade in a Deluxe Room and granted the access to the Spa for free the next morning (although check out is at 11 am). Since you reserved only for one night, you were not allowed to access the Spa in the afternoon of the next day (so after 11 am). You also asked to have dinner in our restaurant but it closes at 10 pm. We proposed you our bar which has few dishes and sandwiches, or that you could book a room service. You declined our choices. You also asked for a good restaurant in the city centre. We replied that all good restaurants in Courmayeur serve dishes only until 10 pm, maximum 10.30 pm. We, as 5 stars Hotel, only suggest the best restaurants and not the ones providing easy dinner or pizzerias fast food. Probably there was a misunderstanding between our concierge and what you really wanted to express. Sincerely The Administration Management

8/10 Good

Andreas C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful holiday at the Grand
Overall a nice stay, and experience of Courmayeur, with our base at the Grand. Room was spacious and interior made of solid materials, and also had an oversized bathroom with a nice tub. Common areas felt fresh, clean, and grand in every way. The dining room was a tad too sterile, could have been decorated somewhat more and the acoustic a was poor. Breakfast room overlooks the mountains, nice to sit through the sunrise, getting ready to hit the slopes. The service offering met our expectations overall, with plenty of friendly and attentive staff, the on-demand shuttle bus to Dolonne and a sweet babysitting service during apres ski hours. The room was always nicely made, and housekeeping offered a daily bring down service. The hotels kitchen “La Fourchette” was first class, offering an impressive and always varied Northern Italian menu for dinner and also every day preparing a well assorted and fresh breakfast. A slight negative was the experience of staff’s stress during dinner service and inconsistency in handling of the serving. At the front desk, it was somewhat the same on some occasions. We had the pleasure of joining the New Years Party where the hotel really put its best foot forward and threw a fantastic party - it was nice to meet many of the other guests in this way and would recommend that to every visitor of 31.12.2020. By the way, we would love to come back too :)
Stayed 5 nights in Dec 2019
Response from AU on 8 Jan 2020
Dear Andreas We thank you for the positive feedback I will share your review with all the staff in order to improve more and more our service Hoping to see you soon again Alex

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from au on 4 Sept 2019
Dear Guest Thank you for feedback that I will sgare with all staff Hoping to see you soon at the Grand Hotel Courmayeur Mont Blanc

6/10 Okay

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive considering the offer
The hotel is new and in very well conditions. It is clean and welcoming I think on the other hand that it’s too costly considering the services. SPA is not included in room package ( however it is just a little swimming pool and a sauna) breakfast is good and healthy but not so special considering a 5 stars rate ( eggs or fresh juice are extra- to pay ).
Stayed 3 nights in Aug 2019
Response from AU on 23 Aug 2019
Dear guest Thank you for reviewing the Grand Hotel Courmayeur Mont Blanc We will share that with our staff, In the same time we would like to inform you that you have booked for a room with bed and breakfast only, That room is offered at very promotional price for people not interest in SPA or other hotel services. From the past winter we decide to work in that way to do not charge more for people really not interested in SPA or garage or shuttle service or extra breakfast Alternatively we are offering the same room with SPA and vantages, the two plans are clearly descripted on expedia Regarding breakfast we are offering our standard with a rich choice of food and beverages including the fresh orange juice, even in that case the extra breakfast is free of charge for all room with SPA included in the rate. for any further assistance we remain at your total disposal eveny directly AU

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from AU on 2 Jul 2019
Thank you for your kind feed back appreciated AU

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from AU on 4 Mar 2019
Thank you for your feed back we will try to improve our service every day to give best result Regards

10/10 Excellent

S L Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that lives up to its 5-star rating
Second time in Courmayeur in this hotel. Every bit the 5 star hotel it is. Ski room for storing and changing ski gear is very roomy and plenty of bench space. Each locker has its own boot warmer for two pairs of ski boots.
Stayed 7 nights in Feb 2019
Response from Alex on 24 Feb 2019
Dear S L Maximilian Thank you for your kind review we are continuesly working to improve your service , every suggestion is always welcome looking for to see you again next time The management

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel but it came with some niggles!
Nice hotel, however a kettle and tea/coffee making facilities would have been nice! Rooms very warm and no option to control so left with having door open every evening! Showers difficult to control temperature either cold or boiling. For a 5 star resort for skiing you would expect a bath too in a room of this size!! Whilst there are many reception staff they really didn’t speak good English which is something you would expect from this grade of hotel.
Stayed 7 nights in Feb 2019
Response from AU on 12 Mar 2019
Dear Guest Thank you so much for your kind review on Expedia and for daylight some issues you have encountered during your stay For us it’s very important the guest’s opinion but we would like to reply to you up some point as follows: 1) Kettle is available in Junior Suite and Suite only but client staying in regular rooms can ask for that at the reception, unfortunately we were not informed therefore unable to delivery one in use free of charge during your stay. We strongly recommend clients to contact always the reception for any extra need. 2) All our Comfort, superior and Deluxe rooms are not equipped of bathtub, client can clearly find the room description in our website and as well on the supplier’s website ( Expedia ), only Junior suite and Suite are equipped of Bathtub and Shower , The water mixer works properly in each room, If client has some problem to use it we suggest always to contact our maintenance for an easy demo. 3) The reception is welcoming students in stage, they are learning to work and English as well, every student can be recognized by his or her badge. We honestly are really surprised about your review, for you info all our official staff has a pretty good level of English even we aren’t mother tong. For any further assistance or comparison we remain at your total disposal Kind Regards RRCC

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Property was new and clean which was a plus and room was spacious for junior suite. On the negative, it was not a five star hotel for several reasons: 1- no concierge to assist guests with booking restaurants/activities so the check in-reception staff had to handle these requests. Several times, bookings for restaurants were not made when we arrived at the restaurant. 2- you need to take shuttle to the ski gondola in Dolonne but there was only 1 shuttle van during the busiest week, seating 8 people so you had to wait. 3- no communication about the hotel eating area changing due to private functions in advance. 4- the main restaurant allows items to be ordered off menu but simple things like an order of fries or a bowl of pasta is priced as a full first course menu item which is really a ripoff. 5- breakfast eggs, omelettes have an additional charge which is ridiculous for a five star hotel. Would not return here and would not recommend
Stayed 6 nights in Feb 2019
Response from AU on 14 Mar 2019
Dear Guest Thank you so much for your kind review on Expedia and for daylight some issues you have encountered during your stay For us it’s very important the guest’s opinion but we would like to reply to you up some point as follows: 1) Concierge : the Concierge works in the same desk where is located the reception, there are always two person in shift, one of that is Concierge. If the front desk is too busy we use the back-office staff to support guest. Please note that your stay was during one of the most busy weeks of February where it’s quite impossible to find free tables , we suggest to all our client earlier reservations, unfortunately there was not interaction before your check.in when was too late find availability. That was the reason why our staff was really in trouble to assist you. 2) Shuttle service: The hotel offers until now a free shuttle service of courtesy with 8 seats running all day from 08am to 06pm, we understand your remark, I would like to anticipate that from next season the service will be increased of one more shuttle but all subject to charges, A complimentary service will be offered for PREMIUM reservations. 3) It’s normal in luxury hotels to exclusive some areas for private functions, special signs with all information are always available to inform our guests about some change, in any case the service provided is exactly the same, we apologize if that was disturbing you. 4) Regarding our restaurant we offer the Daily menu but we are also open to prepare something different, we do not think that it’s a crime to charge for extra courses, that is a normal procedure in a five star hotel. 5) The Hotel is offering a rich buffet breakfast, as you said omelettes and other specific meals out of our buffet are charged in extra, we can ensure you that other luxury hotel are working in the same way,

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from AU on 18 Feb 2019
Thank you Michal we will try every day to do more for our veritable guests

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and the spa was a real bonus. The hotel staff were lovely but they were not able to resolve my booking error: requested two rooms with double beds and got one room with two king singles. A busy time of the year but the hotel is not inexpensive, so that was a disappointment.
Stayed 4 nights in Dec 2018
Response from Alex on 8 Jan 2019
Thank you for your kind feed back we will continue to improove our service

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Modern hotel with amazing views from our room. Breakfast areas is so lovely and pastries fabulous. We had a room with a balcony. (Only irritation is no tea/coffee facility in the room and that the restaurant doesn’t do tap water. From an eco point of view it seems silly to bottle water when there is beautiful water around!) Really lovely stay and I would highly recommend this hotel.
Stayed 4 nights in Dec 2018
Response from Alex on 8 Jan 2019
Thank you for your kind feed back we will continue to improove our service

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018
Response from Alex on 8 Jan 2019
Thank you for your kind feed back we will continue to improove our service

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel in Courmayeur
Very welcoming reception and night porter, immaculately clean first class room. Forgot my toothpaste and room service kindly provided us with this missing essential! Top service from the Grand Hotel!
Stayed 1 night in Sep 2018
Response from Marina on 26 Sept 2018
Dear Anthony, thank you so much for your review. It was a very pleasure to host you and we are really happy that your stay here was so pleasant and you appreciated our services. We wait for you soon!

10/10 Excellent

Dalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel and service.
Amazing service and beautiful hotel. Location is good as well. Beautiful views. They have a free shuttle to take you anywhere in town.
Stayed 1 night in Sep 2018
Response from Marina on 26 Sept 2018
Dear Dalal, your satisfaction is our best gratification, so we are really glad that your stay here was good. Come back soon, we wait for you with pleasure

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th wedding anniversary
We were on the next-to-last night of a 3 1/2 week trip to Italy. The hotel was perfect - a very comfortable room with a great view. Their recommendation for a restaurant was excellent and breakfast (with the view) was superb. Can't wait to go back.
Stayed 1 night in Sep 2018
Response from Reception on 12 Sept 2018
Dear Ronald, we are really happy that your stay here was so pleasant. Come back soon!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel with modern and stylish interior; short walk to town centre
Stayed 2 nights in Jul 2018
Response from Reservation Dept. on 18 Jul 2018
dear guest, thank you for staying with us. Hope to see you again in the future

10/10 Excellent

Joseph , Crumlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
A friend and I just spent four nights here while skiing in Courmayeur and La Thuile. The hotel is beautiful and is wonderfully kept. The staff are all friendly. The location is great. The facilities are top class with great bedrooms and an amazing spa. We intend to return
Stayed 4 nights in Feb 2018
Response from au on 10 Mar 2019
Thank you for your feed back hope to welcome you again soon AU

10/10 Excellent

S L Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Modern Hotel in ski resort town!
One of the best hotels at a ski resort town in Europe that we have stayed at. My wife and I were stayed 5 nights and the service was impeccable and attentive. The hotel room decor is modern and very chic but very practical. Lots of light grey stained wood panels and wonderful king size bed. Complimentary shuttle bus service was free and easy to book. Ski room was roomy and very clean and each room gets its own locker with boot and glove dryer built into each locker! Definitely lives up to the 5 star rating. Our room had a huge walk in shower and no tub which may not be to everyone's taste so should ask hotel for details of rooms before booking.
Response from au on 10 Mar 2019
Thank you for your feed back hope to welcome you again soon AU

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - lacking a couple of finishing touches
Great hotel well located about 5mins from pedestrianised centre of town. Staff exceptionally helpful. Couple of niggles that would have made this great. Breakfast a bit chaotic at weekends and fresh cooked eggs are charged extra for. When we we there Wi-Fi was only 1mb at best and there was no international tv - Italian only. Hotel advised that this was not usually the case so I guess we were a bit unlucky as unable to keep up with the news or Winter Olympics. No tea or coffee in bedrooms - only available at breakfast or bar. Finally Sps is beautiful but a bit cold and no hot tub.
Stayed 7 nights in Feb 2018

10/10 Excellent

wills, Beaconsfield UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski break
The staff were outstanding, friendly, helpful and efficient. Location is fine and the shuttle set to Dolonne lift works well.
Stayed 6 nights in Feb 2018
Response from FOM on 11 Feb 2018
thank you so much we appreciate a lot your comments. all the best

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jan 2018
Response from FOM on 3 Feb 2018
thank you for your comment! we hope to do our best for your stay!

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in a beautiful location
Stayed 2 nights in Sep 2017
Response from au on 10 Mar 2019
Thank you for your feed back hope to welcome you again soon AU

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from au on 10 Mar 2019
Thank you for your feed back hope to welcome you again soon AU

8/10 Good

Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Hotel only 2 years old so condition good. Breakfast good. Spa bathroom didn't have shampoo and bath foam installed so not convenient; would have been better if there was a outdoor warm pool. No convenience stall outside hotel close by.

10/10 Excellent

Greg, Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stylish and comfortable
We had an excellent 5 night stay at the hotel, the facilities are excellent and the decor/design of the hotel is pleasing. A nice mix of new modern clean design with rustic lodge feel accents. The bed was extremely comfortable and bathroom very nice, clean, spacious and stylish. We enjoyed breakfast each morning and took advantage of the spa facilities in the late afternoon after skiing during the day. My only gripe would be the daily car parking charge of 30 Euros per day which is steep! Staff were friendly and helpful and we enjoyed a couple of drinks at the hotel bar by the fire.
Response from au on 10 Mar 2019
Thank you for your feed back hope to welcome you again soon AU

10/10 Excellent

David, Bellingham, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Will Stay Longer Next Time
One night and a morning in the spa were not enough. The whole facility is beautiful; the staff is very welcoming and accommodating; the scenery (the town & valley on one side, Mont Blanc on the other) could not be better. And we have paid more elsewhere for a lot less.
Response from au on 10 Mar 2019
Thank you for your feed back hope to welcome you again soon AU

10/10 Excellent

RICHARD, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't draw a Blanc!
Great hotel for a short stay within the Mont Blanc environs; clean air and spectacular scenery with the added bonus of a lovely spar pool for a late afternoon dip after all that exercise. We will be back!
Response from au on 10 Mar 2019
Thank you for your feed back hope to welcome you again soon AU

10/10 Excellent

marco, Brigthon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent new hotel
Excellent hotel , friendly staff , nice location near town centre

10/10 Excellent

nicola, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
A great few days away skiing. Hotel well placed and shuttle to the slopes was great. Food good and staff friendly and helpful. Would definitely stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a weekend in Courmayer
The hotel was clean, near the village and slopes. Decent indoor pool and spa. Breakfast was ok. The staff was very nice.