The staff were very friendly and helpful. The lobby was beautiful and there was a nice garden sitting area outside the hotel; however, smoking was allowed there making it unpleasant. The hotel is being renovated. Once the renovations are complete, it will probably be a nicer hotel. One can only hope they disallow smoking.
Very nice place to stay. Only real complaint is you have to pay an extra 9.95 per day for slow internet, and 12.95 for high speen internet. I feel wifi should have been included with cost of room as the ad does not say if you want to have access to wifi, it will cost you an extra 10% of your hotel room per day! Seems alot of places want to squeeze every penny they can out of you anymore! How about one price and leave it at that!
We generally have always enjoyed staying at the Raphael.
However this time we had a few issues:
1. Noticed the lack of parking availability. We arrived about 8:30 on a Friday and there were no open spots available to park. Drove around for about half an hour and one did open up in the covered parking. No issues the rest of the weekend but we mostly walked in the Plaza at night and did not drive.
2. Room was rather small and the courtyard was right outside our window. We have stayed on the first floor in the past (and loved the room). This time we booked on Expedia (and I wonder if that limited the available rooms as the hotel may only allot certain rooms to Expedia???). The room was rather confining and there was a courtyard that was rather loud at night just outside our window (obviously had to keep the drapes drawn at all times).
Hotel staff were wonderful as always. Room service outstanding. Location is wonderful. Will stay again.
Pocket Guide: Kansas City Country Club Plaza Hotels
Opened in 1923 as one of the country's first suburban shopping districts, Country Club Plaza--in the upscale Country Club District--boasts more than 150 shops, restaurants, and boutiques. Shoppers stroll among the European-styled architecture and burbling fountains while admiring The Plaza's more than 30 pieces of outdoor art. Events include the dazzling Plaza Lights on Thanksgiving night.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.