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"Always a pleasure!"

"Very nice weekend stay, food was excellent!"

"We enjoyed our short stay at the hotel. Staff was friendly, room was clean and spacious. The area around the hotel was quite and peaceful being the university area. Breakfast was great. "

"Friendly arrival. Room was clean, spacious and in the best accesible location. Amenites were so easy to access - swimming, gym and sauna. Restaurant offers a variety of meals. Easy access to shops, locations and points of interests. We came for a concert, but we also viaitied museums, china town and the city. Would stay again."

"Lady who checked us in was really helpful, nothing was too much trouble even though she was really busy. Restaurant staff were welcoming and friendly. There was a long gap between our starter and getting our main meal which was the only downside. We had to ask for the child’s meal to be brought as it was getting quite late. Food was hot and tasty when it was eventually served. Booking a slot in the pool was easy. Our room was clean, well stocked with toiletries, tea and coffee and the beds were very comfy. Overall we enjoyed our stay and would book again. "

"Excellent customer service, free drink and snack on arriving. Clean and great quality. "

"Excellent hotel and very friendly staff"

"Great stay at The Village, in the area visiting relatives and the hotel was perfect. Traveled from U.S and we were very tired after a long trip. Check in was super easy and friendly, shout out to Kieran who made it quick and simple. Breakfast was good, staff helpful and bed comfortable. Will be back when in the area again"

"We had a good stay at the hotel. We had a twin room as I left it late to book up somewhere for the Guns n Roses concert. The room was clean and tidy with an en-suite which was also clean and tidy. We were only using the room for somewhere to sleep after the concert so the fact we had a small room (we knew this as we booked the small twin) was fine with us. It was great value - we spent a third of the price of a room in the city centre - and this hotel was just as close to Villa park. We used the bar facilities downstairs, and they were clean and tidy, and a round of drinks was pleasingly cheap. When we chose to do the ground an Uber cost us £8. We decided to walk back (around 2.5 miles) and this was fine for us. It’s a basic hotel room - but was great value for money. I also found out that it is under new management- so this seems to be working well as we were happy and would come back again. Also the staff we encountered were really nice and helpful - which always helps."