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"I arrived late in the evening and the person on reception was very helpful, taking my bag for me after check-in and then walking with me to my room to show me where it was (it was not close-by). In relation to the room itself, the bed was particularly good: Very comfortable to sleep on with high quality sheets, duvet and pillows."

"I’ve been using well known competitors for 30 years. This was my first time in a Holiday Inn. I will NEVER use TL again. There is no comparison. Room is larger, spotless, has A/C, excellent shower, and FULL COMPLIMENTARY breakfast!! It’s very well worth the extra £10. A real winner. "

"The grounds were beautiful, with a pretty lake and signposted walking routes. Unfortunately the restaurant online booking system for the 3 different restaurants showed inaccurate opening and closing times. So we were booked into the bar for dinner, when we preferred to dine in the main View restaurant, which online said it was closed for dinner reservations, but was actually open until 9pm.The link for the online booking reservation was generated by Expedia through an email link that Expedia sent to me confirming my room reservation. I tried to change my reservation to the View restaurant when we checked in but the receptionist said the View restaurant was fully booked. We managed to go directly to the restaurant and got a table, and during our dinner reservation noticed there were plenty of tables, so it wasn’t fully booked at all. The opening times enclosed in the information pack in the room were also inaccurate. So I feel the the restaurant booking system and incorrect opening hours needs updating immediately so guests have the correct information. Otherwise the hotel was excellent. "

"Great place"

"Brilliant stay. The hotel is a fab location , 1 mile canal walk to centre. Clean & tidy with nice bathroom and a comfy bed. Thanks for supplying a fan too ! "

"Its a very good and pleasant hotel the rooms are very clean and tidy and well presented and i would recommend it to anyone wanting to stay in ilkley "

"Excellent stay, service and food 1st class"

"Stayed here on numerous occassions and everytime the staff are always helpful and friendly. Always clean and welcoming. Makes visiting family easy."

"Wonderful, peaceful hotel. Very friendly helpful staff. Perfect for a little hideaway after a family wedding nearby "