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"Staff were absolutely lovely, couldn’t have been more helpful- second time staying & I will definitely be back again when I’m next in Belfast. Great location & great value for money. "

"Great location, beautiful hotel. The hotel staff went out of their way to make sure your stay is excellent . If they can get it for you they will. "

"Had a good stay hotel staff very friendly and nice, bar staff very unfriendly namely the food and beverage supervisor seemed like he didn’t want to be there standing behind the bar and not serving customers or picking and choosing who to serve first needs to be retrained on customer service and be more welcoming. This happened on the 15/8/25 and I think it could be a reason the bar was quiet at that time."

"Great place , service and rooms "

"Great hotel in the center of the city. Just one block from my bus from Dublin. Just one block to catch the city bus to Belfast city airport. Many coffee shops and sandwich shops within one block. Plus some seat down dining as well. Room is small but has everything you need for the basics. No hairdryer or tissues. No coffee pot. I was able to check in before noon as well. I’d certainly stay here again."

"Good quality basic accommodation. Staff all very friendly and helpful "

"A very enjoyable overnight stay for a special occasion. We found service in both bars was a little slow but always friendly and didn't take away from an overall experience."

"The hotel is walkable to many things in Belfast. Staff was friendly and helpful. Many restaurants nearby "

"Great hotel, perfect location, lovely helpful staff"