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Reviews of Juliana Hotel Colombo

2 out of 5
Juliana Hotel Colombo
316, Galle Road, Colombo 3, Colombo

Reviews

6.2
Rating 10 - Excellent. 12 out of 42 reviews" "
Rating 8 - Good. 3 out of 42 reviews" "
Rating 6 - Okay. 10 out of 42 reviews" "
Rating 4 - Poor. 9 out of 42 reviews" "
Rating 2 - Terrible. 8 out of 42 reviews" "

5.8/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

claverie

Disliked: Cleanliness, staff & service, property conditions & facilities
Je n ai pas l habitude de laisser un commentaire mais pour ici je le fais Hôtel qui sent l humidité Chambre qui sent mauvais Chambre qui a besoin d être entièrement refaite Salle de bain sale et l eau chaude ne fonctionne pas Clim qui fonctionne malgré son look délabré mais l air froid donne direct sur le visage qd on est au lit Lit tres grand (2x2) mais pas confortable J ai préféré dormir recroquevillé sur le canapé. J avais reservé 2 nuits. Je suis resté qu un soir. Pas de remboursement possible ou geste commercial de la direction A fuir !!!!!
Stayed 2 nights in May 2024

2/10 Terrible

Adhuham

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My recent stay at Juliana Hotel in Colombo left me with mixed feelings. The main concern was the overall condition of the hotel, which was disappointing. The cleanliness of the room and toilet was expressly poor, and I even encountered bugs in the toilet. The air conditioner was loud and noisy, contributing to an unpleasant experience. There was also a persistent bad smell in the room, and several lights were not working. To top it off, I noticed holes on the bedsheet. On a more positive note, the friendly staff and the hotel's good location were redeeming factors. However, the hotel needs to address the cleanliness and maintenance issues to offer a more comfortable experience for guests.
Stayed 1 night in Nov 2023

10/10 Excellent

Selvarajah

Stayed 3 nights in Oct 2023

10/10 Excellent

Manfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect value for money
A very central, well run and managed and very liberal hotel. All rooms are air conditioned. Have huge TV. Hot water. And great restaurants and banks etc right next to it. Highly recommended!
Stayed 1 night in Dec 2020

8/10 Good

Manfred

Business traveller
Liked: Cleanliness, staff & service, room comfort
Perfect location and best value for money
A modest but very central hotel. Very reasonable and great value for money
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and clean.
Good place and clean..
Stayed 1 night in Nov 2020

6/10 Okay

Osanda

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room had strong smell of smoke. Old, run down furniture and bed. Leaky toilet, stained fixtures. Bugs in room
Stayed 2 nights in Jan 2020

2/10 Terrible

SENTHIL KUMAR

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience in Juliana ,worst rooms no lights and half the time lift is not working , no restaurant also, very bad experience.
Stayed 3 nights in Nov 2019

10/10 Excellent

S, Sydney

Liked: Cleanliness, staff & service
Good location, helpful staff and first place i wasnt swamped with mosquitos. Would have loved a kettle though....
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Zumri

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall for the rate, I was very pleased with the hotel. Staff was very friendly and willing to help. My room was cleaned everyday. Had the basic amenities. Got fresh towels everyday. AC was old but worked like a charm so no complaints. Cons: There was a smell in the washroom that wouldn't go, and the bed mattress is very hard, you can feel the coils. But I didn't mind it much, and my son was good with it too. Overall very pleased and would stay here again.
Stayed 13 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It has seen much better days. it wasn't particularly clean. I had to ask to for a clean sheet on my bed. I would not recommend to anyone.
Stayed 2 nights in Aug 2019

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice
Perfect. Big bed. Crisp white linen. Cool aircon. Amazing value for money
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect value
The very best value for money Hotel in the very centre of Colombo. Discreet. Efficient. We love the Juliana. Although it's a bit.. 🤔 Dated
Stayed 2 nights in Jul 2019

2/10 Terrible

Sudath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very BAD 👎
Condition of this property is very bad😖 very bad experience don’t understand why Hotels.com referring this kind of hotels to customers very disappointed 👎
Stayed 1 night in Jun 2019

10/10 Excellent

Manfred

Liked: Cleanliness, room comfort
Best value in Central Colombo
Although in certain need of serious renovation and refurbishment. The centrally located Juliana is the best value for money hotel for miles around. Discreet. Well equipped. And also perfect if you enjoy Korean food
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in early since I reached the hotel bit early than the actual check in time. They made us to wait for 2 hours in lobby even thought they had room available on that time. Front desk staff said, that's their policy we have to wait till 7am till second shift in order them to release the room.. It's totally unbelievable and poor service for their guest..
Stayed 2 nights in Mar 2019

6/10 Okay

jacob, tel aviv

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the room was spacious. the stuff was kind. the location is very good. the hotel.must repair. old property, water was drop from the toilt, no closet to put things. to kettkle to make coffee. notice they wanted charge me extrae price on the wi fi till i show them my order it was in free.
Stayed 6 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Eh
Room was filthy, bed was rock hard. WiFi isn’t free. smoking is allowed in the lobby. Clean towels. Nice people at the desk. Location not bad for price.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant
Stayed 4 nights in Aug 2018

4/10 Poor

Dj, Tokyo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is old but if managed well it can be better
Stayed 3 nights in Aug 2018

6/10 Okay

Dj

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It's an old hotel so don't expect so much
Stayed 1 night in Aug 2018

2/10 Terrible

Thiagarajan, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
worst hotel. never ever stay there. run down hotel. police even came to the hotel to asisst guest.
Stayed 5 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel placed in a good place everything next to it
The room I stayed does not have a window for fresh air because if you use a body spray it might affect the person that suffers on asthma. It’s a very good experience
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No voices. Good spend night
Good condition. Good staff . I recommend to everyone foe spend their night very good
Stayed 1 night in Jun 2018

6/10 Okay

Fran, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
The hotel is big and impersonal, which may suit some. The one thing that let it down especially for me though, was the hard bed.
Stayed 2 nights in Feb 2018

6/10 Okay

Blandino

Liked: Staff & service
Disliked: Room comfort
BAD EXPERIENCE
THE HOTEL IS ON A PRIME LOCATION AND STREET, BUT THE HOTEL MANAGEMENT IS REALLY BAD AND CARELESS . THE STAFF ARE VERY PATIENT, HELPFUL AND FRIENDLY. THE INTERNET DOES NOT WORK IN THE ROOMS AND EVERY TIME SOME NEW PASSWORD HAS TO BE COLLECTED FROM RECEPTION, THE HOT WATER IN THE SHOWER TAKES AGES TO COME AND THE WATER PRESSURE IS REALLY BAD. I STAYED THERE FOR 2 NIGHTS AND THE MINUTE I GOT A BETTER PLACE WITHIN BUDGET I CHECKED OUT. PLEASE AVOID UNLESS NO OTHER OPTION.
Stayed 2 nights in Nov 2017

6/10 Okay

Eddie, Kent

Liked: Staff & service
Disliked: Room comfort
Not impressed with quality of bed linen and towels
TV did not work. Disappointed; without a hot drink in the room first thing in the morning and late in the evening!
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You get exactly what you pay for...
The hotel is old and outdated. The wifi, forget it. It is challenging to maintain and the staff generally has to assist you to get it in the first place. The hotel is loud and smokey. The room I was in was a non-smoking room but the lounge area is in an open forum. The smoke travels throughout the hotel freely. Totally disgusted with this hotel. The staff were nice...
Stayed 3 nights in Sep 2017

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
部屋には小さなゴキブリだらけで、ドアの鍵も大変開けづらかった。トイレの床も最初から濡れていて、建物全体が古めかしい感じがした。
Stayed 1 night in Jan 2020

4/10 Poor

MURAT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Carsten

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff there were very friendly. The location is good and the price is cheap.
Stayed 3 nights in Dec 2018

6/10 Okay

Camilla

Helpful staff
Room and bed were elderly and not that comfortable nor clean. The service and staff - however - were great, sweet and helpfull in any way.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Das Hotelzimmer war eine Katastrophe. Zudem gibt es in dem Hotel wenig Zimmer mit Fenstern. Das Personal war sehr freundlich und bemüht. Auch die Lage war in Ordnung, Supermärkte, das Einkaufszentrum und der Bahnhof waren innerhalb weniger Minuten zu Fuß zu erreichen.
Stayed 13 nights in Feb 2018

6/10 Okay

momo, paris

Liked: Cleanliness, staff & service
Hôtel propre en centre ville avec arrêt de bus à proximité
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel, good location, friendly staff, little old decoration etc. but we had a good time.
Stayed 2 nights in Dec 2017