Reception

Reviews of Collins Inn & Suites

2 out of 5
Collins Inn & Suites
8 Grandview Dr, Collins, MS

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 41 reviews" "
Rating 8 - Good. 9 out of 41 reviews" "
Rating 6 - Okay. 7 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 7 out of 41 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

William K.

Travelled with family
The room was dirty,unfinished wall patching.Bathroom was dirty and rusty medals.Just a sad place to be.
Stayed 3 nights in Apr 2024

2/10 Terrible

Latonia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were ate up with something bumps all over us and dirty sheets it was awful we couldn’t sleep for the bites
Stayed 1 night in Mar 2024

8/10 Good

Lashenna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, I just decided to leave after ten minutes.
Stayed 1 night in Mar 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness
Great rooms! Good stay. All clean!! The tv was a bit tough to get on. Thanks!
Stayed 1 night in Jan 2024

10/10 Excellent

Donald, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Donald, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
My receptionist tonight was very kind, responsive and helpful. Like my room.
Stayed 1 night in Oct 2023

6/10 Okay

Fonda, Jackson

Travelled with family and small children
Liked: Staff & service, amenities
The property was nice. The staff was great but my room had a weird odor that I just could not get used to
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Very accommodating.
Stayed 2 nights in Oct 2023

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and when we had a problem, it was immediately fixed. Not a five star hotel but we enjoyed what we got. And cannot express enough how nice the staff is.
Stayed 3 nights in Oct 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2023

10/10 Excellent

Donald, Long Beach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The guest hostess ia very kind, helpful and prompt in her attention and service. My room is very clean, smells good, has everything I need, well lit, all in working order.
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient to downtown, shopping, food.Very clean, quiet, friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Stayed 2 nights in Sep 2023

2/10 Terrible

Anton

Stayed 2 nights in Aug 2023

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

4/10 Poor

DeeAnna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Marcus

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
It was good for a night stay and close to fast food places
Stayed 1 night in Jul 2023

8/10 Good

Twylia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend
It was good, we stayed to go to the Waterpark. The only thing the keys didn't work all the time. If you left hotel to go somewhere you would loose any parking for people parking at hotel to go to Waterpark.
Stayed 2 nights in Jun 2023

4/10 Poor

Chris

Stayed 1 night in Jun 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
This is close to the end of our trip. Room was clean and quiet. Got extra towels and was given directions to several places for dinner which are close.
Stayed 1 night in Mar 2023

6/10 Okay

Eloise

Travelled with family
Liked: Cleanliness, staff & service
In today’s society where awareness of tobacco use carries several health issues, why is smoking allowed? We had a non-smoking room but still experienced smoke from other areas. Not good!
Stayed 3 nights in Mar 2023

6/10 Okay

Dennis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Older unit for price. Overall was clean and friendly staff. Breakfast was average, no fruit or juice. Microwave was absolutely filthy. Handicap shower was tricky. Floors become very slippery because of tile inside room and also steps going into building.

10/10 Excellent

Lee

Liked: Cleanliness
Staff were professional and courteous.
Stayed 2 nights in Nov 2022

10/10 Excellent

garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

2/10 Terrible

Fonzo

Travelled with family
Poor check-in
Stayed 3 nights in Jul 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, friendly staff!
The staff was so friendly and helpful. There was an issue with the door to my room not working correctly but they got someone to look at it right away. They explained that they were under new ownership and I could tell they were really working hard to make the place an enjoyable place to stay. They were very courteous to me and my son. The room was simple but clean. The one thing that I forgot to mention to them as I was leaving was that the TV box was hard to get to, which meant I had to hold the remote at a funny angle in order to change the channels. I think this would be a simple fix and they will probably get around to that, as I see they are working hard to make a lot of changes. We enjoyed our stay there and we will go back again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Felicia

Stayed 1 night in Jun 2022

6/10 Okay

Cassandra

Travelled with family
The staff was friendly but you had to find someone to get what you needed they wasn’t available
Stayed 2 nights in Jun 2022

4/10 Poor

Cp

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Fantastic time as always, staff is so friendly and helpful. Very family friendly with a clean pool on site. Rooms are always clean and spacious
Stayed 2 nights in Jun 2022

6/10 Okay

charles

Travelled with family
Liked: Staff & service
Disliked: Amenities
outside needs cleaning property ac was ok gneeds new
Stayed 2 nights in Jun 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked my stay with hotels.com for a Saturday night stay at the Collins Inn in Collins, Mississippi. My husband and I arrived with our two children just before 11pm on 14 May. Checking in went smooth. The first key card we were issued would not work (I will address this later). We were assigned a new room. I noticed urine on the toilet seat and floor, there was sand in the tub. I cleaned both with cleaning supplies that I travel with and put my two boys into the bath as we had attended an outdoor wedding and they were dirty. At this time my husband informed me that the air conditioning was not working. I then noticed that the toilet was close to overflowing as I had just flushed it. My husband went downstairs to inform staff and came back with a key card to a different room. This room was a smoking room and the Ac was inoperable in it as well. I then went back downstairs and was told we could stay in the original room we were assigned with key access. The Inn attendant attempted to opened the door to find that the latch was locked indicating that there was someone in the room. They had a brief conversation and it’s was to be determined that the individual wasn’t supposed to be there. I went back and collected our things and we left just before 1am. I’ve never seen a more poorly managed facility. Do not stay here if you have any ounce of pride for the conditions in which you’re willing to stay in.
Stayed 1 night in May 2022

8/10 Good

Floyd

Stayed 1 night in May 2022