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"Always like staying in this hotel great facilities and friendly staff."

"A good place to base yourself for Cheltenham and surrounding areas"

"Very friendly staff . Stayed on my own and felt very comfortable and safe "

"Last minute booking, standard family room for 3. Room was a decent size, comfortable beds. Only thing I would change is a longer shower curtain so it fits properly inside the bath. Used the the pool in the morning. All the staff we encountered were friendly."

"Really nice hotel. It was just a 1 night stop over but I was very pleasantly surprised. Newly refurbished I’m told and it shows. Lovely pool/health club, big room, comfy bed and on site parking 👌"

"Amazing stay… loved our 2 bed apartment! Clean, lots of space & comfortable. Pool and spa was lovely great addition to hotel. My 6 year old also loved the hotel, staff and guests friendly. We did a few walks around the other lakes very beautiful area. Would definitely recommend and visit again. "

"Great value for money and dog friendly which was great for a stopover . Room comfortable and friendly staff. 12 o clock check out really helpful. Breakfast was superb and great value with kids eating free and reduced price for prior booking. We didn't use the pool but it looked fine. Lovely huge park over the road but not easy to get to on foot due to busy roads and no real footpaths First time using HI but will be stopping with them again"

"Was excellent stay room good size and comfortable. Alex at breakfast was brilliant"

"Extremely professional and friendly staff, beautiful scenery however our bedroom had a spiders nest in the corner. Management did however resolve this issue and upgraded us which was lovely. Breakfast is delicious especially the strawberry jam definitely must try! "