Search Hotels by CitizenM Hotels in City Island from £141

"Loved our stay"

"Friendly staff and easy location to get to the theaters and other business meetings I had."

"Room quiet and clean. Rooftop bar is really great feature. Gym is terrible. Small with only 4 cardio machines in which half were broken, weights only up to 30 pounds . "

"The staff were so nice, we were able to check in early and the room was pretty spacious for three women who do a lot of shopping with 6 suitcases. It’s in a great area with a short walk to bagel shops, Starbucks, time square, rockefeller center, not to mention that it is next door neighbors with the grand central terminal. Only con is that because it’s by the train station it can get a little scary at night. Other than that it was an amazing stay. "

"The hotel was in a fantastic location. Unfortunately no breakfast, only a coffee bar. Our room was quite small but adequate. A power outlet in the bathroom was coming off so I had to use my hairdryer plugged in out in the room but no biggie. The staff were SO friendly. Location alone was worth the stay but not sure I would pay the price again with no breakfast included. "

"When arriving, the wife and kids were excited to be there. But soon that went away. the main entrance is closed, so you have to come around the side of the building. The checking in was great lobby was clean.Everything seemed great. Once we got to our room the place looked like there was a party there before we got there. When going downstairs to explain that the room was a mess and showed them pictures they went ahead a change us to a different room. Now the problem with that is that our original room had 2 beds in the room. So they go ahead, and give us is two separate rooms with single beds so separating the family. They saud not to worry that the next day they will have the room clean and ready for us. The next day we go out, do everything.Visit the city and when we get back to tye room our door have a double lock on them. We check with the dront desk to see whats going on. And the reason for the lock is because they weren't sure in which of the two room we where going to stay with. And at this point I'm confused because why would I stay with one of the rooms if both the rooms are single beds. And it's 4 of us in total. When we originally got a room 2 beds. But long story short i had to pay out of pocket for a upgrade to have a room that fits the family. Because the 1st room we got was in the higher floor and they wanted to have us somewhere In a way lower floor to have a view of a wall out the window lets say."

"Perfect location! "

"Friendly"

"BUYER BEWARE. I put blame on both Hotels.com and on the hotel itself for introducing extra mandatory junk fees. Yes as a customer I understand you have to read the fine print. I have been using Hotels.com for over a decade. I have gotten accustomed to finding a deal and buying. This is the first time they have allowed a hotel to include additional “mandatory” fees and they blame the customer for not reading the fine print. This is predatory. Broken trust with Hotels.com. Shame on the hotels.com for including “mandatory” fee for crap I don’t want. "