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"Wonderful old black and white hotel with excellent restaurant. Exceeded expectations for a 3 star hotel with a town centre location."

"Hotel short walk from station run by young couple keen to make a difference. Oozes character, surrounded by historic architecture and fits right in. Cafes, restaurants, pubs close at hand with lots of shopping close to hand. I nipped down a nearby alley each morning to enjoy a great riverside walk to the park and home for breakfast."

"Really nice place staff were lovely food was great breakfast was well worth the money and nice sun terrace "

"I would have liked more nutritious vegetarian and vegan options sych as salads with grains, pulses and beans. "

"great location, clean and lovely traditional feel. parking onsite too "

"Great place to stay, parked motorbike at the front to the right, all good. Nice ales and food was very good. Breakfast was made by a dedicated chef who has worked there for 15 years. Cannot find fault. Only minor thing was the bathroom was smelly in the Horse room, maybe a sewerage leak or something, but looks spotless. "

"What has made this beautiful historic place so wonderful is the staff.They have made our stay so very enjoyable. They have gone above and beyond with the quality of service we received. We will be back and if you haven't been to the Prince Rupert Hotel , we highly recommend that you do if you want a first class experience. "

"Very good, friendly staff"

"We loved our stay, the griunds ste OUTSTANDING & we had a fab talk with your gardener who is doing an excellent job. Your check in staff member was so welcoming & informative. He greeted us every time we passed by, checking all was well & always with a smile. He was working Monday so we couldnt thank him & say goodbye. The young man on the bar and serving breakfast was also outstanding so polite, helpful and interested. Again he wasnt in Monday morning for us to grab his name (BUT his friend had won a gold medal on Sunday). Please pass on our grateful thanks he is an asset to the team & will go far, excellent customer service. We were disappointed the jacuzzi wasnt working but that was our only disappointment in 3 nights at the hotel. Thank you for a lovely relaxing break & keep up the eco friendly efforts 👌"