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Reviews of Chisholm Inn & Suites

2.5 out of 5
Chisholm Inn & Suites
501 Iron Drive, Chisholm, MN

Reviews

7.6

Good

Rating 10 - Excellent. 185 out of 578 reviews" "
Rating 8 - Good. 202 out of 578 reviews" "
Rating 6 - Okay. 97 out of 578 reviews" "
Rating 4 - Poor. 54 out of 578 reviews" "
Rating 2 - Terrible. 40 out of 578 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service
needs work
Stayed 2 nights in May 2024

4/10 Poor

Antonio

Liked: Staff & service
I paid to go swimming but the pool was closed
Stayed 1 night in Apr 2024

2/10 Terrible

Darren

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disaster. Be prepared for “out of order” sleep in you car
Stayed 1 night in Feb 2024

6/10 Okay

Sean

Business traveller, Travelled with pets, Travelled with group
Breakfast was a joke
Stayed 2 nights in Apr 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
Everything was fine. Very clean, friendly service, great breakfast selection. The only negative was that I paid extra for a room with a jetted tub but I ran out of hot water while filling the tub and could never figure out how to turn on the jets.
Stayed 1 night in Feb 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2024

10/10 Excellent

Melynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 7 Feb 2024
Thank you, Melynda,The staff and I, are so happy to hear that your stay with us was pleasant.

2/10 Terrible

Art

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 7 Feb 2024
I am so sorry that your stay with us was not very pleasant.How could we have made your stay better for you?

10/10 Excellent

Justin

Liked: Property conditions & facilities
Was a brief but nice stay
Stayed 1 night in Jan 2024

6/10 Okay

Greg

Travelled with family
Liked: Amenities
It was OK. Old bars of soap on the bathtub surround. Rooms not updated. Pool was closed, we weren't told that when booking. Breakfast was above average, though! Family of manager? parked their vehicles in front, on the ingress/egress to the parking lot so you couldn't meet another car on the driveway.
Stayed 2 nights in Jan 2024
Response from GM on 7 Feb 2024
Greg, I parsley want to apologize for the way your room was at check-in as well as for staff parking in front of the ingress. I most definitely will be having a conversation with staff on these issues.

6/10 Okay

Sandy

Travelled with family
Floor in 1st room was soaking wet so got be room. Long hairs on back of toilet and old chips behind futon. Bed sheets were nice and clean and front desk was super friendly and helpful!!
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Staff & service
It was a comfortable night's sleep.
Stayed 1 night in Jan 2024

6/10 Okay

Avery

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 25 Jan 2024
Sorry, to see your stay was not to your expectations, How could we have made your stay better?

6/10 Okay

Kaitlyn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
We stay at this property every year when in Hibbing got events and it is conveniently located and the most affordable option, but the condition has gone down hill every year with the price going up. It is a safe and comfortable stay and we will likely continue to stay here for that reason, but the hotel has been under remodel for over a year with the pool area closed. This year we noticed the rooms had been very hastily cleaned with hair left on countertops, splatter on mirrors and soap dish, and some garbage left about. There was also mold on the muffins at breakfast and the water in the shower in one of our rooms would not get above luke warm. The staff is friendly and relaxed
Stayed 1 night in Jan 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
So
Was okay and simple but no lock on room door !
Stayed 1 night in Jan 2024

4/10 Poor

Dan

Stayed 1 night in Jan 2024

8/10 Good

Dean M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special but was clean and well kept.
Stayed 1 night in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk and she had a pretty dog which makes this 5 stars in my book. I fed the dog a mcchicken and she came out and thanked me personally Made my day
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Stayed 1 night in Jan 2024

6/10 Okay

Joseph

Disliked: Property conditions & facilities
When I arrived the TV wasn't working and though I was told someone would look at it no one ever came. The carpets and furniture is well worn and unattractive. Needs a lot of work
Stayed 2 nights in Dec 2023

6/10 Okay

Rebecca

Travelled with group
Disliked: Property conditions & facilities
No pool or hot tub
Extremely disappointed pool area closed. Pool area has been closed & under renovation for years. Hotels itself in pretty rough shape. 3 giants cracks in sink in bathroom. In need of serious updating and basic upkeep.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness
Loved the room and the staff!
Stayed 1 night in Dec 2023

6/10 Okay

Lisa

Liked: Staff & service, room comfort
Disliked: Cleanliness
Significant issues
The bed was comfortable and clean, but the fitted sheet was on inside out and pulled away from the mattress. Most notable, there was feces and toilet paper in the toilet when I first used it. Some fecal matter was on the inside rim of the toilet. The window was blocked by a full debris box. Breakfast was okay.
Stayed 1 night in Dec 2023

8/10 Good

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Amy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Gloria

Travelled with partner
Disliked: Amenities
This property needs a Hotel Rescue!
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was renovating. We were very happy with the service, warm room & great TV reception.
Stayed 2 nights in Dec 2023

8/10 Good

Franklin T

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

2/10 Terrible

Brigitt

Stayed 1 night in Oct 2023

6/10 Okay

billy

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Needed some cleaning, ice machine not working, no shower curtain, etc.
Stayed 3 nights in Nov 2023

6/10 Okay

Kirk

Business traveller
Disliked: Amenities
Pretty average stay and met expectations. Not overly clean or dirty. Coffee pot still had grounds and coffee from previous guest (not all materials refreshed since last guest). Stay was relatively quiet. Breakfast was average, with decent waffle-maker.
Stayed 1 night in Oct 2023

8/10 Good

LaDonna

Stayed 1 night in Oct 2023

8/10 Good

Julie

Liked: Staff & service
The pool was closed down and we heard that it had been for sometime. The other guests were loud. We did love the breakfast and the staff were nice. I think they could improve on their hotel, but it wasn’t bad. The lobby was very warm and inviting.
Stayed 1 night in Oct 2023

6/10 Okay

Steven

Business traveller
It's a 2 star hotel...
Average 2 star hotel. Had a tiny coffee maker in room... But no cups. Tiny TV that I didn't use. 2nd morning no hot breakfast and coffee was all gone... So not a great experience.
Stayed 2 nights in Oct 2023

4/10 Poor

Amy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2023

6/10 Okay

Lindsey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, however the property is very outdated and could use some updates and maintenance.
Stayed 2 nights in Oct 2023

2/10 Terrible

Susan

Booked because it had a pool and hot tub. I enquired on arrival and was told they were down for repairs. I cancelled and got my money back.
Stayed 1 night in Oct 2023

2/10 Terrible

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Oct 2023

4/10 Poor

Krista

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not cleaned at check-in. Once called that it had been cleaned, checked in but there was stuff on the carpet, stain on the sheet, stickiness on desk. Floor in the breakfast area was very dirty. Workers were friendly and helpful though.
Stayed 1 night in Sep 2023
Response from GM on 7 Oct 2023
Krista I am Sincerely sorry about your stay with us. I will most definitely be looking into this Issue.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from GM on 7 Oct 2023
Ronald, we are pleased to hear about your stay with us from all the staff.We hope to see you again.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Moira

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Just a weird vibe. Christmas decorations and fake flower decor … dust caked on the coffee maker… drains all seemed a bit clogged … inexplicably moist atmosphere and old, stained carpets … lots of debris behind the dresser…. Couldn’t find a tv station that worked. Crumbs on a broken futon in the “suite” room. Flies in the room. Sign that says let the staff know when you check out but the staff wasn’t there lol The bed was surprisingly comfortable though! Inexplicably comfortable, so that helped at least. This hotel really needs some updating. Don’t think I’d come back unless i absolutely had nowhere else to sleep when visiting.
Stayed 1 night in Sep 2023