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Had a few days in Bath and selected this hotel at random. What a find!! Rooms were lovely, staff were friendly and helpful, breakfasts were superb. We are recommending Grays to everyone we know. Thank you for a wonderful stay.
From the moment we arrived we felt welcomed all the staff were lovely helped us with we're to go and visit, we had a great stay the hotel is modern warm and welcoming it's out of town so you need a car but it's very quite and peaceful the gardens are beautiful the food in the restaurant is great ...
Wonderful hotel to relax and enjoy the peace. Only 20 mins walk to the town centre for shopping and spas. Had a great massage at the hotel spa. Staff are wonderful and so very helpful. Great few days at this hotel.
We enjoyed a very pleasant 2 nights stay, the staff were very great and very accommodating when we requested a room change. The spa treatment was fantastic, though the actual spa was smaller than we'd expected, having such a good reputation. We will definitely return.
Very comfortable stay. I had my dog with me and it's a very dog friendly hotel. I could eat in the bar with him. They had dog treats out and provided a fleece for him to sleep on in the bedroom. The staff were friendly and efficient and breakfast was excellent. Being an old hotel, with low ceilings, ...
From start to finish - seamless check in, with outstanding customer service that continued with the show around the hotel. Room was brilliantly furnished and comfortable. The spa was marvellous - clean and well attended to, not too busy either. Staff were attentive and showed brilliant knowledge ...
Arrived late after a stressful day at work. Staff were very welcoming and empowered to make decisions to help me e.g. Kept the kitchen open a few extra minutes so that I could get in an order. Food and service was great throughout stay and room very comfortable.
We had a great stay in the coach house. Clean and everything needed. The welcome basket for breakfast gave the makings for a great meal. Staff were very helpful.
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