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Staff were very helpful and although our original booking at the Anchor Inn was not available the Marina Bay hotel allowed us to stay there in a nice 3d floor room with balcony overlooking Chincoteague Bay. Very happy with this arrangement !
We have stayed at Anchor Inn many times over the years and I can say that this has always been a great motel but now after the renovations, this is an even better motel. My only complaint would be that there is no access for any disabled persons. I already knew this but, seems like a ramp to just the first floor wouldn’t be that hard to create. Until you need those things, you just don’t appreciate how important they really are.
Dawn
Stayed 2 nights in Oct 2023
Response from Karla Green, General Manager on 27 Oct 2023
Dawn,Thank you for your review. We do have a ramp at the end of the building. I am sorry if this was not convenient to your room, unless you were on the second floor. Please let us know, while you like the Anchor Inn, our sister hotel next door would have been happy to accommodate you. I am glad you like the refresh and you had an enjoyable stay. We appreciate your business and your feedback.
Super cute room, awesome views of the water, very quiet, staff super helpful and pleasant
Tiffany
Stayed 3 nights in Oct 2023
Response from Karla Green, General Manager on 17 Oct 2023
Tiffany,We really appreciate the awesome review. We are happy you enjoyed your time with us. Its always nice to see such positive reviews. Thank you so much for your feedback and your business.
Hotel staff nice, checkin and out fast, room was clean, breakfast was good, balcony bay view was beautiful, we enjoyed our stay.
Raymond
Stayed 2 nights in Oct 2023
Response from Karla Green, General Manager on 15 Oct 2023
Raymond,We appreciate the wonderful review! My team and I are very happy you enjoyed your time with us. Thank you for the kind words and for your business.
8/10 Good
Susan
10 Oct 2023
Loved the fact that it was right on the water with views of boats and marsh. The pool was heated, and fire pits were welcoming.
Susan
Stayed 1 night in Oct 2023
Response from Karla Green, General Manager on 11 Oct 2023
Susan,We are happy to see you enjoyed your stay. The Anchor is great with it's private balconies and water views. Thank you for the kind words and for your business.
10/10 Excellent
Frank
9 Oct 2023
Frank
Stayed 2 nights in Oct 2023
Response from Karla Green, General Manager on 11 Oct 2023
Frank,Thank you for the great review and for your business.
It was a great experience: clean, quiet, great breakfast and beautiful water views.
Deborah
Stayed 2 nights in Oct 2023
Response from Karla Green, General Manager on 11 Oct 2023
Deborah,We are so happy to see you enjoyed your time with us. Thank you for the great review and for your business.
8/10 Good
Ayme, Falls Church
28 Sept 2023
Liked: Cleanliness, staff & service
Staff member running the pressure washer outside the rooms for 3 hours one afternoon.
Wifi did not work.
Ayme
Stayed 2 nights in Sep 2023
Response from Karla Green, General Manager on 3 Oct 2023
Ayme,I apologize about the pressure washing. Please let us know so we can immediately address the issue as we are here to make sure you enjoy stay. We have addressed the internet issue. Thank you for your feedback and your business. I am glad you enjoyed most of your stay.
Only complaint for a week stay the trash cans in the room were too small
Suzanne
Stayed 7 nights in Sep 2023
Response from Karla Green, General Manager on 3 Oct 2023
Suzanne,I am so happy you enjoyed your stay. Please give us a call if we can assist as that is what we are here for. Thank you for the feedback and for your business.
Quiet, clean and convenient place to stay. This is our 3rd trip to the island and our 3rd stay with the Anchor Inn/Marina Bay. This was our first stay in the Anchor Inn part of the hotel complex and we enjoyed our room, pleasant view, and all the hotel amenities. IF only our upstairs neighbor hadn't spilled a full cup of hot coffee on her deck which doused me while I was enjoying a quiet morning. NO fault of the hotel.
Verified traveller
Stayed 3 nights in Aug 2023
Response from Karla Green, General Manager on 1 Sept 2023
We appreciate you taking the time to let us know about your recent stay. We are happy you enjoyed your time with us. I am sorry about the spill. Thank you for your feedback and your business. We hope to host you again soon.
Great family getaway! Hotel staff is super friendly and hotel is very clean and comfortable! Beautiful water views also help make this place absolutely fantastic!
Georgia
Stayed 2 nights in Aug 2023
Response from Karla Green, General Manager on 3 Oct 2023
Georgia, Thank you for your fantastic review! We are so glad you enjoyed your stay especially with your family. Love the pictures! We appreciate your nice comments and your business.
8/10 Good
Jessica
18 Aug 2023
Jessica
Stayed 5 nights in Aug 2023
Response from Karla Green, General Manager on 1 Sept 2023
Jessica,Thank you for your review and for your business. We hope to host you in the future.
Hotel was beautiful! Views were spectacular! Breakfast had a wide variety of good to please even a picky eater like myself. Check in and check out quick and efficient! Highly recommend!!
Regina
Stayed 3 nights in Aug 2023
Response from Karla Green, General Manager on 7 Aug 2023
Regina,Wow! We are so happy to see you enjoyed your time with us! Thank you for the compliments and your business.!
6/10 Okay
Larissa
3 Aug 2023
Larissa
Stayed 4 nights in Jul 2023
Response from Karla Green, General Manager on 5 Aug 2023
Larissa,It looks like we did not exceed your expectations. Your feedback allows us to continue to improve our service to you. Thank you for your review and your business.
We went to Chincoteague for the pony swim. Our hotel was two blocks from the fairgrounds and our room had a deck off of it overlooking the water. Everything was within walking distance and the hotel staff were very helpful with directions and places to visit. The last night of the festival there were fireworks that we watched from our deck. Awesome. I would definitely stay here again
Beth
Stayed 3 nights in Jul 2023
Response from Lois Heflin, Front Desk Supervisor on 1 Aug 2023
Dear Beth,We are so glad that you enjoyed our Pony Penning week festivities and the CVFD Carnival. We will look forward to you staying with us again in the future.
The Anchor Inn has beautiful views of the intercoastal waterway from the balconies. Clean and comfortable rooms. Very friendly and helpful check-in.
Barbara
Stayed 3 nights in Jul 2023
Response from Karla Green, General Manager on 31 Jul 2023
Barbara,I appreciate your review. It looks like you enjoyed your stay, but only rated us a 1. Please let us know how we can improve our service to you. Thank you for your compliments and your business.
Response from Karla Green, General Manager on 30 Jul 2023
Thank you for the great review! We are happy to see you enjoyed your visit. We hope to host you again.
8/10 Good
Valerie
24 Jul 2023
Liked: Cleanliness, staff & service, room comfort
A nice stay
The room was great, and we had a nice view. The staff was helpful. The only downside was the fire alarm was missing and the shower squeaked, nothing we couldn’t live with, though.
Valerie
Stayed 1 night in Jul 2023
Response from Karla Green, General Manager on 30 Jul 2023
Thank you for your feedback. I have discussed your concerns with my team to correct the issues. We appreciate your review.
10/10 Excellent
Km
21 Jul 2023
Km
Stayed 2 nights in Jul 2023
Response from Karla Green, General Manager on 16 Aug 2023
Km,Thank you for the review and your business. We are happy to see you enjoyed your stay.
8/10 Good
Ben
16 Jul 2023
Ben
Stayed 2 nights in Jul 2023
Response from Karla Green, General Manager on 30 Jul 2023
Thank you for your review and your business.
10/10 Excellent
William
16 Jul 2023
William
Stayed 1 night in Jul 2023
Response from Karla Green, General Manager on 30 Jul 2023
We appreciate the great review. Thank you for your business, we hope to host you again.
Response from Jessie Clark, Front Desk Supervisor on 13 Jun 2023
Good morning and thank you for the review! We're glad to hear that you enjoyed your stay with us. We love to hear that kind of feedback! We thank you for your business and hope to see you again!
Beautiful place, right on the water. Lovely staff. Easy check in and parking. Close to town and easy to walk to resturanta
suzanne
Stayed 2 nights in Jun 2023
Response from Jessie Clark, Front Desk Supervisor on 13 Jun 2023
Good morning and thank you for the lovely review Suzanne! We're so glad to hear that you enjoyed the hotel and your visit to the island. Chincoteague has a lot to offer and we love to share the experience with her visitors. Thank you for staying with us and we hope to see you again!
Very helpful and friendly front desk staff. Easy check in.
Elizabeth
Stayed 1 night in May 2023
Response from Jessie Clark, Front Desk Supervisor on 31 May 2023
Thank you for the kind words Elizabeth! We truly appreciate them and we'd glad to hear that we could help you. Thank you for your business and we hope to see you again in the future!
10/10 Excellent
Peter
22 May 2023
Peter
Stayed 2 nights in May 2023
Response from Jessie Clark, Front Desk Supervisor on 13 Jun 2023
Good morning and thank you for the review! If there was anything specific about your stay that you'd like to share with us, we'd love to hear about it!
Response from Jessie Clark, Front Desk Supervisor on 26 Apr 2023
Good morning and thank you for the review! We do our best to provide each guest with an excellent experience and I'm so glad we were able to make your stay a memorable one. We hope to see you again in the future!
The only notable issue was that the cleaning team had left their vacuum in the room we checked into, but we just put it in the closet so it only mattered on a level of professionalism really. The private dock is nice to relax on after a busy day running around the island.
Alexander
Stayed 2 nights in Apr 2023
Response from Jessie Clark, Front Desk Supervisor on 20 Apr 2023
Good morning Alexander and thank you for reviewing your recent stay! I'm so sorry to hear that a vacuum was left in your room, and I hope that you were able to bring it to the attention of the front desk staff so we could to remove it. I'll let our head housekeeper know about this and we will remind all of our staff to make sure rooms are completely ready for guests at check in. Thank you again and we hope to see you in the future!