COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in a new window
See all properties

The Willows Hotel

Photo gallery

Featured image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Willows Hotel

The Willows Hotel

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationWrigley Field7 min drive
  • Popular LocationLincoln Park Zoo8 min drive
  • Popular LocationJohn Hancock Center9 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)34 min drive

Choose dates to view prices

About this area

Chicago

Located in Chicago's Lakeview neighbourhood, The Willows Hotel is near a metro station and near the beach. Chicago Water Tower and Merchandise Mart are notable landmarks, and travellers looking to shop may want to visit Water Tower Place and Navy Pier. Looking to enjoy an event or a game? See what's going on at Wrigley Field or UIC Pavilion. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's convenience for public transportation: Diversy Station is 11 minutes on foot and Wellington Station is 12 minutes.
Visit our Chicago travel guideOpens in a new window
View in a map
Map
Popular Location

What's nearby

  • Chicago Water Tower - 4 min drive
  • Wrigley Field - 7 min drive
  • Lincoln Park Zoo - 8 min drive
  • Water Tower Place - 8 min drive
  • John Hancock Center - 9 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 34 min drive

Restaurants

  • Crisp Korean Restaurant - 3 min walk
  • La Creperie - 3 min walk
  • Original Pancake House - 3 min walk
  • Galway Bay - 3 min walk
  • Bar Pastoral - 3 min walk

About this property

The Willows Hotel

3-star Chicago hotel in Lakeview, near Lincoln Park Zoo
Along with a snack bar/deli, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 55 rooms offer free WiFi, fridges and flat-screen TVs with cable channels. Minibars, premium bedding and free newspapers are among the other amenities available to guests.
The Willows Hotel offers 55 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25.00 per night)

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Italian
  • Spanish
  • Vietnamese

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Chicago
Chicago
Lakeview
Lakeview
Free WiFi
Free WiFi
Washer and dryer
Washer and dryer
Hotel
Hotel
Guest rating 4+
Guest rating 4+
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Property registration number Hotel License

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 427 out of 988 reviews
5 - Excellent 43%
Rating 4 - Good. 383 out of 988 reviews
4 - Good 39%
Rating 3 - Okay. 127 out of 988 reviews
3 - Okay 13%
Rating 2 - Poor. 34 out of 988 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 988 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with group
Liked: Staff & service
Nice staff and facility was as clean as you can keep an old building that kind of needs an update. The buildup of cleaning products in the carpeting creates a smell when you enter the place. The windows are dirty. Plumbing works but is strained. The location is fantastic.
Stayed 2 nights in Jun 2021

2/5 Poor

Farce
No sure how this hotel passed inspection. From the pipe that looks like a dick in the shower wall sticking out and painted pink. To the holes in the tile flooring covered with metal. To the "non-smoking" room that smelled like an ash tray, and the patched work wall paper and caked on dust that coated all the cords and outlets, it was bad. You almost needed to sleep with your shoes on bc pg how dirty the floors were. The check-in lady Marisol was by far the most unhappy person we met. We checked in close to 430p and was told "I'm not sure if we have any clean rooms for you". How? At 430pm? Would not stay again. Would no recommend.

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good location. Hotel was clean and friendly staff.
Stayed 4 nights in May 2021

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
Showing it’s age
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Apr 2021