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The Willows Hotel

3.0 star property
Hotel with a 24-hour front desk, near Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout curtains
Lobby sitting area
Dining
Lobby
Front of property
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is £128
includes taxes & fees
27 Jul - 28 Jul
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout curtains

Room, 1 Queen Bed (Small)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout curtains

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Shower/bath combination
Hairdryer
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Bathrobes
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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8 Jul - 9 Jul
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About the area

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • DePaul University-Lincoln Park - 16 min walk - 0.9 miles
  • Lincoln Park Zoo - 19 min walk - 1.0 mile
  • Wrigley Field - 3 min drive - 1.8 miles
  • Michigan Avenue - 5 min drive - 2.9 miles
  • Navy Pier - 9 min drive - 4.6 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Taco Bell - ‬4 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in reception and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Luggage storage, concierge services and coffee/tea in reception
  • A vending machine, a front desk safe and a 24-hour front desk
  • Smoke-free property and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 55 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, housekeeping and desks

Languages

English, Romanian, Spanish

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  • Free WiFi
  • Air conditioning
  • Parking available
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The price is £104
includes taxes & fees
8 Jul - 9 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at The Willows Hotel on 27 Jul 2025 start from £127.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Willows Hotel?

Checkout is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Michigan Avenue are also within 3 miles (5 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

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The Willows Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1007 reviews
Rating 8 - Good. 268 out of 1007 reviews
Rating 6 - Okay. 120 out of 1007 reviews
Rating 4 - Poor. 66 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, terrific location!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelli

Great location!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, property conditions & facilities
Great location and great staff!
Stayed 4 nights in May 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the atmosphere and the staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very comfortable beds. We enjoyed our stay here.
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel. Great big rooms with charm, adorable lobby to relax in. Would def stay again.
Stayed 2 nights in May 2025

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, older building, friendly staff. Very convenient. Nice location.
Stayed 3 nights in Jun 2025

8/10 Good

Ann

We liked the location of the hotel and it's old school charm. The hotel seems a little musty and needs to be freshened up a bit.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute & clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Stayed here to watch a Cubs game. Easy to get around and quiet, tree-lined street. GREAT AIR CONDITIONING! (It was 98 degrees when we were here!)
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
It’s so damn cute!
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel tucked away from all the hustle and bustle of the big city
Stayed 1 night in May 2025

6/10 Okay

Taylor

Very quaint and very very noisy. A little dingy but rooms were clean. Not a bad stay for the location/price.
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Amenities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint small hotel close to restaurants and Wrigley Field
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for a weekend near the lake.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
First day in
Stayed 1 night in Jun 2025

8/10 Good

Tarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean.
Stayed 1 night in May 2025

6/10 Okay

Stephen

Liked: Cleanliness, amenities
Good location, lobby area pleasant, spacious room, appreciated the fitness access and free coffee/tea/cookies, radiant heating in bathroom nice but should not have been on during summer, AC in wall unit loud and didn’t cool room very well, shower pressure pretty low but serviceable, generally clean but a little run down.
Stayed 1 night in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood location
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby, historical hotel in a great walkable neighborhood with everything you need nearby
Stayed 3 nights in Mar 2025

8/10 Good

Angie

Liked: Cleanliness, amenities
Quiet area in a beautiful neighborhood. Many places to eat within a few blocks. Our room was clean and comfortable. Bathrooms are small and need to be updated. Staff was friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again.
Stayed 1 night in Feb 2025

6/10 Okay

Megan

Liked: Staff & service
Disliked: Cleanliness
The old building gave it a quaint feel, but the room itself was tiny; very little room to move. The bathroom was very narrow and hard to move in, and it was very humid as the air didn’t flow well.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2025