The Chicago Hotel Collection River North

Photo gallery for The Chicago Hotel Collection River North

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of The Chicago Hotel Collection River North

The Chicago Hotel Collection River North

3.0 star property

3.5/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
312 W. Chestnut St., Chicago, IL, 60610

Explore the area

  • Popular LocationWater Tower Place14 min walk
  • Popular LocationJohn Hancock Center15 min walk
  • Popular LocationChicago Riverwalk16 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)35 min drive

Choose dates to view prices

About this area

Chicago

The Chicago Hotel Collection River North is located in Downtown Chicago, a neighbourhood in Chicago, and is in the entertainment district and near the beach. Chicago Theatre and Art Institute of Chicago are cultural highlights, and some of the area's notable landmarks include Merchandise Mart and Chicago Cultural Center. Check out an event or a game at United Center, and consider making time for Navy Pier, a top attraction not to be missed.

What's nearby

  • Water Tower Place - 14 min walk
  • John Hancock Center - 15 min walk
  • Chicago Riverwalk - 16 min walk
  • Merchandise Mart - 16 min walk
  • Chicago Water Tower - 17 min walk

Getting around

  • Millennium Station - 3 min drive
  • Chicago Station (Brown Line) - 3 min walk
  • Chicago O'Hare International Airport (ORD) - 35 min drive

About this property

The Chicago Hotel Collection River North

3-star Chicago hotel in Downtown Chicago, near Michigan Avenue
This smoke-free hotel features a microwave in a common area, a fridge in a common area and a business centre. WiFi in public areas is free. Other amenities include conference space, laundry facilities and an arcade/games room. Housekeeping is available once per stay.
The Chicago Hotel Collection River North offers 52 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (100 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 40-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 4:00 PM - 10:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (10:00 AM - 11:00 PM) and Friday - Saturday (10:00 AM - midnight)
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 65 lbs/29 kg)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Service fee: 8 per cent
  • Resort fee: USD 38.95 per accommodation, per night
The resort fee includes:
  • Laundry facilities
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 49 out of 118 reviews
5 - Excellent 42%
Rating 4 - Good. 21 out of 118 reviews
4 - Good 18%
Rating 3 - Okay. 11 out of 118 reviews
3 - Okay 9%
Rating 2 - Poor. 15 out of 118 reviews
2 - Poor 13%
Rating 1 - Terrible. 22 out of 118 reviews
1 - Terrible 19%

4.1/5

Cleanliness

3.6/5

Staff & service

3.3/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, efficient check in and check out process, clean and comfortable rooms
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No fridge, one step down from a hostel, expensive via Exepdia and added hotel expense was over 65.00. Left baggage after check out with staff and returned to collect baggage which was in full view of anyone who could walk off the street and no staff present to protect ALL of our belongings including laptops, luggage, shopping bags etc. Parking area for hotel littered, weed ridden, unkempt.
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theme and open areas.
Stayed 2 nights in May 2022

1/5 Terrible

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
There no was parking,bad area all around,so I cancelled I hope get my money back,because I got a different hotel!!!
Stayed 1 night in May 2022