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The hotel is in a great location and walking distance to many places. The rooms were clean and comfortable. It was on the smaller side but it has a little kitchenette that could be used for a quick bite. The bathrooms were updated. A great hotel in a great location.
We stayed at the Best Western due to the Red Roof Construction. The Best Western took us in gracefully and treated us wonderful
The Congress is in an excellent location. Within walking distance to everywhere we wanted to go. It's a very nice historic hotel on South Michigan Avenue. Our King suite was beautiful and the views were absolutely spectacular!
The hotel staff was very friendly when I first arrived. After checking in, I realized that my room's cleanliness was not up to par so I asked the front desk if they could reassign me. The person at the desk was the same person who checked me in but her attitude went from pleasant to being completely ...
The Palmer House is like stepping back in time. That's a good and an not so good thing. The lobby is beautiful. Love much of the decoration but the rooms are tiny and pumped full of some kind of air freshening fragrance. The location can't be beat and we didn't really want to do anything but sleep ...
The rooms are small in fact they were very very small but the employees were awesome the bar and the employees at the bar were a lot of fun with a lot of recommendations on where to go and I advise anybody to eat their stuffed pizza
We like this hotel. The room was a good size and was clean. We love the location. If you want be in the heart of the Magnificent Mile this hotel delivers. Just request a room away from the elevator.
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