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Hotel need to offer more or thicker pillows. Loved the room. Surprised there were no ice or microwave available and all the treadmills were down so I couldn’t utilize the workout room like I wanted to. But the staff and valet staffs were wonderful
We stayed at the Best Western due to the Red Roof Construction. The Best Western took us in gracefully and treated us wonderful
I've always enjoyed the hotel and its location in the loop .........however this time the carpet looked a bit faded and worn and when i arrived there were only wires where the fire alarm should have been. However maintenance took care of it after I brought it to their attention.The return air diffusing ...
Overall, quite pleased with this hotel - the price and location are hard to beat. The lobby is beautiful and bedding in the rooms was very nice. I was mostly dissapointed with the bathroom. It hasn't been updated in a very long time. The tile is uneven on the floor. The toilet was leaking in the ...
South Loop Hotel has a great local flavor café where you can have a home-made breakfast to start the day before touring Chicago! Great location to access touristy areas by car!
John was very friendly, helpful, professional and a welcome face who was always smiling regardless of the time of the day every time we arrived or departed from the hotel.
Arrived from DC for a first visit to The Windy City. So, it was my Virgin Visit. The hotel has that modern hip vibe that I realllly like. Front desk staff so welcoming and informative. And, I joined The Know because I must be in The Know. Now looking forward to future Virgin Visits as more hotels ...
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